# User testing template

## Qualitative interview guide

**Introduction**
Hello!
Have you ever found any difficulties in finding information while hiking?
Now, there is an app that give hikers the maximum of information about their trail in real time.
Would you like to answer some questions about this app?
Feel free to add any comments

Q1: Age ? 21
Q2: Gender ? Female
Q3: Occupation ? Student

**General information related to the topic**

Q4: Do you hike? Yes
Q5: How often ? Quite often
Q6: How do you get prepared before hiking ? I always hike with my parents so they prepare all the necessary before going on a trail (routes, food, first aid kit)

**Behavior related to particular issues**
*Ask him to express himself on your application, product or service. Feel free to use the prototype for this part.*
Q7: Do you find it easy to read ? Too much information ? Yes the map is quite clear. Maybe on another area it could be more complicated if they are much more information to know.
Q8: Is it easy to understand the icones ? Yes !
Q9: Is it easy to add any information ? Yes.

**Constructive suggestions for improvement**

Q10: Do you have any ideas to make it better ?
I just saw on the last page that I could add a comment, it would be better if it possible at any moment.

---

:::warning
## Testcard

## Pre-testing
**Name:** Melissa

**Age:** 21

**Occupation:** Student

**Context of the meeting (where, with who, etc.):**
We met in the learning hub at Em lyon business school

**Duration of the meeting:** 10 minutes

## User scenarios testing

**1st instruction**
Try to register on the app.
Was it easy ?

**Observations:**
It was easy to find where to sign in. But rather than putting "log in" and "sign in" at the top of the screen it would be better to put these steps on a page before getting to the map.

---

**2nd instruction:**
You are already registered on the application.You are now hiking with your family. You are looking for a place to have lunch. Please find one

**Observations:**
The sign for lunch areas are not enough eye-catching, it asks me some seconds to recognize it among the map as it is grey.

## Qualitative testing

**Positive feedback:**
- easy to understand, the items represent well the different categories so even someone that haven't not used yet the application can use it rapidly
- interesting to have such information in real time (Melissa told me that her parents are usually complaining about the lack of updated information)

---

**Neutral feedback:**
- useful application

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**Negative feedback:**
- some items (ex : picnic area) are not enough eye catching (colour grey quite the same as the mountains)
- signals have not the same size

---

**Learning & insights:**
From that, we've learn that we need to put as first page the possibility to log in/sign but also that we should work more on the design of the application to make it more pleasant and easy to use.

---

**Decisions & actions:**
To iterate, we will make it necessary to register before accessing the app. Then we also have to work on the logos to make them more eye catching and proportional but still easy to understand.
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