### **STEP 1 The Problem**:
*Identify the societal-scale problem that your team wishes to address*
- Mitigating the spread of COVID-19****
- Identifying the exposure risk of certain areas
- knowing where crowded areas are
- knowing if you have POSSIBLY been in contact with COVID-19
- Understanding metrics that predict COVID illness/transmission

### **STEP 2 Challenges**:
*Underneath your problem statement, list the challenges for solving your problem.*
- knowing where hotspots of the virus are*
- Voluntary Compliance through privacy and community safety marketing
- only works well in areas where users are compliant
- Believing in threat of COVID-19****
- The factors that contribute to creating higher risk situations
- for businesses, how are business owners expected to deal with overcrowding
- Cross referencing and validating data points for confirmed COVID cases
- Creating a network large enough to implement contact tracing
- Validating high/low risk assessments for accuracy
- false low risk assessments can be a dangerous liability
- lack of Research/knowledge about covid-19
- Creating safe social bubbles

### **STEP 3 The Stakeholders**:
*Identify at least 5 stakeholders you would like to interview. During interviews, you will explain the problem you are interested in and ask what their key challenges are. **stakeholder: a person with an interest or concern in something (who stands to benefit from a solutions to this problem).***

1. People wanting to go outside without risking transmission
- seniors
- college students
- parents with kids
- At risk/immunocompromised individuals
2. Restaurants or public businesses that plan to reopen
3. Universities
i) Campus health services
ii) researchers
iii) Campus administrative officials
4. Public Parks
- public health official (local, county, state)
- Lifegaurds, Park Rangers
5. Essential businesses

### **STEP 4 The User Story**:
*For each stakeholder, draw a flowchart for how they might interact with your product. Keep it simple.There are typically 5 to 10 steps. The flow chart should show what information they receive, and how they make decisions from this information.*
1. Individuals
- user decides they want to go out
- user has a map view, with at risk areas (related to crowded locations)
- user chooses a location and is given details about our risk assessment
- user self reports positive COVID results
2. Businesses
- Business owner wants to understand their risk assessment
- provide data to mitigate risk
- provide suggestions when customers should come in
3. Universities
iii) Campus administrative officials
- Health officials have access to heat map of activity
- utilize map to address at risk locations on campus
-
4. Public officials
- utilize open source data for better public health policy
5.

### **STEP 5 How Might We?**:
*Reframe problems as opportunities. Write “HMW” in the top-left corner. Each team member should, privately, write HMW questions onto the sticky notes.*
#### Jacob
- How might we collect data
- how might we provide safety suggestions
- How might we ecourage community participation
- How might we aid public health policy
- How might we encourage social distancing
- How might we alert poeple of changes in risk

#### Tucker's

- How Might We inform/provide information to essential business to better address their consumers' concerns
- essential business may need/want different info than individual
- How Might We aid university administration officials in identifying potentially hazardous/high-risk areas on a campus
- How might we ensure local health officials can accurately enact safety measures based on the conditions that lie within their communities
- How might we gain trust from users of the accuracy of our data
- How might we express our data in a way to inform and not scare
- How might we make suggestions if an area is over crowded
- How might we inform/suggest to public health officials if an areas risk increases by some TBD percentage in a given time
- How might we aid reseachers in formalizing causes and risk factors of the spread
- virus's spread in certain areas
- How might we link actual hotspots of known transmission cases to potential high-risk areas
- How might we encourage users to find a different location based on risk factors
- How might we encourage users to go to a location at a different time

#### Alec's
- How might we use data to map high risk areas
- How might we use factors other than crowd density to assess risk
- How might we ensure users use/self report
- How might we collect data from businesses
- If seniors are most at risk/big target, how might we cater our product towards them
- How might we regulate traffic to areas that we deem are "safe"
- How might we communicate our data with public health officials, university researchers, etc
- How might we offer alternatives if the desired location is deemed "unsafe"
- How might we track history in the case of self-reporting positive cases

#### Michael's
- How might we provide COVID information to the user in a way that might help to mitigate its' spread.
- How might we identify crowded areas and factors that contribute to risks of transmission.
- How might we acurately assess exposure risks to avoid liabilities.
- How might we provide information in a way that dissuades individuals from feeling indifferent.
- How might we document and report the spread of COVID in a way that benefits the healthcare stakeholders.
- How might we provide risk assessments in a way that encourages businesses to practice better distancing.
- How might we convince users to agree to methods of contact tracing voluntarily.

### **STEP 6 Pick a Target**:
*In this step, we will synthesize all this information to define a target. Basically just focus in on the area of the problem that is most important to tackle*

- U.S. citizens
- at risk citizens
- public health officials
- essential business owners
- education faculty