# QuickBooks Time Login Issues : Causes and Step-by-Step Fixes
QuickBooks Time (formerly TSheets) makes it easy for teams to track time from anywhere. But when you hit QuickBooks Time Login Issues [1-888-493-2290], employees can’t clock in, schedules get disrupted, and payroll accuracy is put at risk.
If you’re seeing errors, endless loading screens, or rejected passwords when trying to sign in, this guide will help you quickly identify the cause and fix the problem.
Common QuickBooks Time Login Problems
Users often report:
“Invalid user ID or password” even when correct

Login page keeps refreshing or looping

Blank or white screen after sign-in

Stuck on “Loading…”

Verification code not received

“You don’t have access to this company” message

These issues can affect both web and mobile app logins.
Main Causes of Login Issues [1-888-493-2290]
Incorrect email, username, or password

Using the wrong login page (Intuit vs direct company URL)

Browser cache or corrupted cookies

Expired or saved old passwords in the browser

Multi-company access conflicts

Two-step verification problems

Outdated QuickBooks Time mobile app

Temporary server or network issues

Step-by-Step Fixes
1. Use the Correct Login Method
QuickBooks Time can be accessed in two ways:
Through your QuickBooks/Intuit account

Through your company’s QuickBooks Time URL

If your company was set up with a direct URL, logging in through the general Intuit sign-in page may fail.
Ask your admin for the correct login link or try the company-specific QuickBooks Time web address you normally use.
2. Double-Check Your Credentials
Make sure:
Caps Lock is off

No extra spaces are added when copying passwords

You’re using the correct email tied to your QuickBooks Time profile (this may be different from payroll or QuickBooks Online login)

If unsure, use Forgot password and create a new one.
3. Clear Browser Cache and Cookies
Corrupted browser data is one of the most common causes.
In your browser settings:
Clear browsing data

Select cookies and cached images/files

Restart the browser

Try logging in again

Alternatively, use a private/incognito window to test.
4. Disable Autofill and Saved Passwords
Old saved passwords can auto-replace your new one.
Delete saved login credentials for QuickBooks/TSheets in your browser, then manually type your password again.
5. Try a Different Browser or Device
If login fails in Chrome, try Edge, Firefox, or Safari.
If it works on another browser or device, the problem is local to your original browser setup.
6. Check Two-Step Verification
If you’re not receiving the verification code:
Confirm your phone number or email on file is correct

Check spam/junk folders for email codes

Ensure your phone has network signal for SMS codes

Request a new code instead of reusing an old one

Codes expire quickly, so always use the latest one sent.
7. Update or Reinstall the Mobile App
For mobile Login Issues [1-888-493-2290]:
Update the QuickBooks Time app from the app store

If problems continue, uninstall and reinstall the app

Restart your phone and try again

Also confirm your device’s date and time are set automatically, as incorrect time settings can block secure logins.
8. Confirm You Have Company Access
If you see “You don’t have access to this company”:
Your admin may need to re-invite you

You might be signing in with the wrong email

Your user role may have been removed or changed

Have the company admin check your user profile and resend the invite if needed.
9. Check Internet and Firewall Settings
Slow or restricted networks can block login requests.
Try a different Wi-Fi network or mobile data

Disable VPN temporarily

Allow QuickBooks/TSheets domains in your firewall or security software

Quick Checklist for Fast Resolution
Reset your password

Clear cache or use incognito mode

Use the correct company login URL

Turn off browser autofill

Try another browser or device

Update or reinstall the mobile app

Verify your two-step authentication method

Prevent Future Login Issues [1-888-493-2290]
Keep your email and phone number updated in your profile

Avoid sharing login credentials between users

Regularly update browsers and the mobile app

Bookmark your company’s correct QuickBooks Time login page

Final Thoughts
Most QuickBooks Time Login Issues [1-888-493-2290] are caused by incorrect credentials, browser problems, or using the wrong sign-in method. By resetting your password, clearing browser data, and confirming you’re using the correct company login link, you can restore access quickly and keep your team tracking time without interruption.