---
# System prepended metadata

title: Client Amends Processes
tags: [Tickets]

---

---
tags: Tickets
---

# Client Amends Processes

- [Whatsapp Widget](#Whatsapp-Widget)


## Whatsapp Widget

1. Add the Joinchat plugin
2. Join Chat settings
    1. Set telephone
    2. Set icon to whatsapp
    3. Position to right if no other widgets
    4. Set button delay set to 3 seconds
    5. Set the call to action. `Hello! How can we help you?`
    6. Set button text to open chat
    7. Set theme color to match
    8. Dark mode auto
    9. Header whatsapp logo
    10. chat delay 5 seconds
    11. page views 2
    12. notification balloon `true`
3. If omnichannel present
    1. Set whatsapp to use joinchat settings
4. Set visibility to global
