Onboarding Guide for CodePath Teaching Assistant Tools
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###### *this is a central source of help, information & faq about the "CodePath Support Bot" on Slack.*
#### 🆘. for emergency help, Slack message the Gurus or call [Tejen](slack://user?team=T0J064FCJ&id=U0J5HNBAM) at 415-758-3536 at any time

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# Onboarding for TAs

*TAs quickly claim & answer support tickets to earn Bounties, and can help improve each others' answers to earn Bonus Bounties.*

* **Screencast tutorials**
* 1: [Initial setup (connecting your Discussions activity to Slack)](https://x.tejen.net/jdb)
* 2: [Claiming & answering a question from Slack](https://x.tejen.net/n3b)
* 3: [Claiming & answering a question from Discussions](https://x.tejen.net/v99)
* 4: [Getting Paid! (sending Invoices to CodePath every 2 weeks)](https://x.tejen.net/mpc)
* 5: [:star2: Tips, Tricks & Hacks](https://hackmd.io/@tejen/Hk8JX-9MP) for Power Users

# Onboarding for Moderators

*Moderators award bounties to TAs and optimize the system to acheive a high level of speed & accuracy.*
* **Screencast tutorials**
* 1: Overview *(video coming soon)*
* 2: Marking support tickets as Resolved *(video coming soon)*
* 3: Awarding [Bonus Bounties](https://i.imgur.com/A7OMzWB.png) for screensharing calls and high-quality answers *(see [Miscellaneous](https://hackmd.io/@tejen/Hk8JX-9MP) for instructions on the Quick Adjust menu and Manual Adjustments menu)*
* 4: [Making a post Un-Claimable (deleting a support ticket)](https://www.youtube.com/watch?v=rXQ20iCCTWw) *(better video coming soon)*
* 5: [Miscellaneous](https://hackmd.io/@tejen/Hk8JX-9MP)

# Onboarding for Ops

*Your role is to manage user roles, permissions and course intergrations.*

* **Screencast tutorials**
* 1: [How to integrate with a new/existing Course](https://x.tejen.net/pwf) (adding the bot, TAs, and students to each Slack channel for course)
* 2: How to add more TAs to a Course
* _(simply add the TA to the correct `@xyz-help` User Group in Slack)_
* 3: How to add more Moderators to a Course
* _(simply add the person to the `@bot-mods` User Group in Slack)_