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How do I redeem my Kroger Feedback survey points?

If you're a regular shopper at Kroger, you may have heard about the Kroger Feedback Survey. This survey allows you to provide valuable feedback about your shopping experience and, in return, you stand a chance to win exciting rewards. Redeeming your Kroger Feedback survey points is an easy way to benefit from your loyalty to the store while helping Kroger improve its services. In this blog, we will explain in detail how to redeem your Kroger Feedback survey points and guide you through the process.

1. What is the Kroger Feedback Survey?

The Kroger Feedback Survey is a customer satisfaction survey that Kroger offers to gather feedback from shoppers about their experience in the store. Whether it’s related to customer service, product availability, cleanliness, or checkout experience, your input helps the store understand what they’re doing well and what needs improvement.

In exchange for your feedback, Kroger rewards participants with the opportunity to win fuel points, digital coupons, or sweepstakes prizes. It’s a win-win situation for both Kroger and its customers.

The survey is available at kroger.com/feedback and usually takes only a few minutes to complete.

Why Kroger Wants Your Feedback

Kroger, like any other successful retailer, values its customers' opinions. Customer feedback helps them make informed decisions on how to improve their services, stock the right products, and ensure that shoppers have a pleasant experience every time they visit. This is why the company is willing to reward you for sharing your thoughts!

2. How to Participate in the Kroger Feedback Survey

Participating in the Kroger Feedback Survey is simple. Here’s a step-by-step guide on how to get started:

Step 1: Shop at Kroger

To be eligible to take part in the survey, you need a recent Kroger purchase receipt. Your receipt will contain a unique entry code that you will use to access the survey online. Ensure the receipt is from a participating Kroger location.

Step 2: Visit kroger.com/feedback

Go to kroger.com/feedback on your smartphone, tablet, or computer. This is where the survey is hosted.

Step 3: Enter the Details from Your Receipt

On the survey landing page, you’ll be asked to enter the following details from your receipt:

  • Date of visit.
  • Time of visit.
  • Entry ID (This can be found on your receipt).

Make sure to input these details carefully to ensure your feedback is properly registered.

Step 4: Answer the Survey Questions

Once you’ve entered the details, you’ll be taken to the survey questions. These questions will focus on your shopping experience at Kroger, including:

  • Store cleanliness.
  • Staff friendliness.
  • Availability of products.
  • Speed of checkout.

Be as honest and specific as possible when answering these questions. Your answers will help Kroger improve its services, which in turn benefits you and other shoppers.

Step 5: Submit the Survey

After you’ve answered all the questions, you’ll be asked to submit your feedback. Once submitted, you’ll receive an entry into the Kroger sweepstakes, where you stand a chance to win rewards like fuel points, gift cards, or discounts on future purchases.

3. How to Redeem Your Kroger Feedback Survey Points and Rewards

Now that you’ve completed the Kroger Feedback Survey, let’s talk about how you can redeem your rewards. Depending on the type of reward you’ve won, the redemption process may vary. Here's a breakdown of the common rewards and how to redeem them.

Fuel Points

One of the most popular rewards from participating in the Kroger Feedback Survey is fuel points. These points can be redeemed at Kroger-affiliated fuel centers for discounts on gasoline.

Here’s how to redeem your fuel points:

  • Link your Kroger account: Make sure your survey entry is linked to your Kroger loyalty card, as your fuel points will be credited to this account.
  • Check your balance: You can check how many fuel points you’ve earned by logging into your Kroger account online or using the Kroger mobile app.
  • Redeem at the pump: When you’re at a Kroger-affiliated gas station, swipe your Kroger loyalty card at the pump. The system will automatically apply your fuel points, giving you a discount on the price of gas.

Digital Coupons

Another common reward is digital coupons, which are linked directly to your Kroger account. These coupons offer discounts on specific items or a percentage off your total purchase.

Here’s how to redeem your digital coupons:

  • Log into your Kroger account: Visit Kroger website or use the Kroger app to log into your account.
  • Check your digital wallet: Any coupons you’ve earned from completing the survey will be stored in your digital wallet. You can view them under the "Coupons" section.
  • Apply at checkout: When shopping at Kroger, scan your Kroger loyalty card or enter your phone number at checkout. The coupons will automatically apply to your purchase.

Sweepstakes Prizes

When you participate in the Kroger Feedback Survey, you’re also entered into the Kroger sweepstakes. Prizes for the sweepstakes may include:

  • $100 grocery gift cards.
  • $500 Kroger gift cards.
  • Larger cash prizes.

If you’re lucky enough to win a sweepstakes prize, you’ll be notified by Kroger. Here’s what you need to do:

  • Follow the instructions: Kroger will contact you via email or phone with instructions on how to claim your prize.
  • Collect your prize: Depending on the prize, you may need to visit a Kroger store to collect it, or it may be mailed to you.

4. Maximizing Your Kroger Feedback Rewards

Here are some tips to help you get the most out of the Kroger Feedback Survey and increase your chances of winning rewards.

Take the Survey After Every Purchase

Since each purchase receipt gives you a unique entry code, you can participate in the Kroger Feedback Survey every time you shop at Kroger. The more surveys you complete, the more chances you have to win rewards like fuel points or sweepstakes prizes.

Use Your Fuel Points Strategically

Kroger offers a great fuel points program, but it’s important to use your points wisely. Fuel points expire at the end of the following month, so make sure to redeem them before they’re gone. Also, consider saving up your points for when gas prices are higher to maximize your savings.

Combine Digital Coupons with In-Store Sales

Maximize your savings by combining the digital coupons you earn from the survey with in-store sales. Kroger frequently has sales and promotions, so keeping an eye on the weekly ad and stacking your coupons can result in substantial savings.

Conclusion

Participating in the Kroger Feedback Survey is a simple and rewarding way to share your thoughts about your shopping experience while earning fuel points, digital coupons, and even the chance to win sweepstakes prizes. By taking just a few minutes to complete the survey at www.kroger.com/feedback, you can enjoy discounts on your next grocery trip or gas purchase. Plus, you’re helping Kroger improve its services for future visits.

Make sure to take the survey after every Kroger purchase and keep track of your rewards, whether they are fuel points, digital coupons, or a sweepstakes prize. With these tips, you’ll be well on your way to maximizing the benefits of the Kroger Feedback Survey! Happy shopping!