# Outreachy Engagement Research 2022-23

### **Reference: Full breakdown of website categories at bottom of page**

## **Initial Observations**
(Riaan) CNCF Projects that I notice is CNCF OpenTelemetry, Kubernetes & Jenkins
The mentoring GH page only refers to K8s as an example.

So I thing a few questions we could look at:

- [ ] (Intensive) Eligibility Criteria
- [ ] Partnership Opportunities
- [ ] Project History
- [ ] Statistics
- [ ] Sustainability

***

### (Intensive) Eligibility Criteria
* Very strict eligibility criteria re dates, existing commitments etc. (where LF is lenient by comparison)
* Emphasis on existing/needed skills & experience is well-thought out from the outset; e.g. different skill levels
* Applicants required to provide specific details about systemic bias experienced as an example
* Does Outreachy encounter many issues with applicants meeting eligibility criteria? (pushback, change requests etc.)

### Partnership Opportunities
* What is Outreachy in need of when partnering with CNCF/mentoring?
* (Most likely mentors and projects if I have to guess)
* What considerations would we as CNCF need to factor?

### Project History
* If there is 'x' number of CNCF projects already evolved, how did they get involved?
* What about LF projects?

### Statistics

* **How many CNCF projects are mentoring through Outreachy?**
* This would require:
* some processing of data;
* checking a list of CNCF projects against a list of their projects;
* and locating them.

### Sustainability
* If we bring the mentors and projects, do they have the money for paying them all?

***

## **Key Insights/Summary**

**Level of detail**
The Outreachy website is very intensive in scope and detail, providing information of dozens of in-depth topics on the nature and content of its programs.

Although valuable, this level of detail might be overwhelming for new/casual visitors to our proposed site/repo layout (not a dealbreaker but we should think about how we want to present everything).

**Persona consideration**
**8.4 'Encourage Collaboration vs. Competition'**
Considered effort to encourage thought for applicants' individual experiences, cultures, predispositions etc.; e.g.
* 'impostor syndrome' and not feeling comfortable to answer questions
* cultures taught to defer to authority figures
* gender biases

*Introducing/supporting mechanisms to address these issues will likely contirbute greatly to both the onboarding and retention of mentees over time.* >enquire

**Projecting Timeframes/Commitment**
* Great 'Expectation for Mentors' outline, broken down by weeks - generally more constructive and actionable than LFX?

**UX**
Like many resources, the site suffers from having a complete lack of visuals that would otherwise make dense layers of text engaging and easier for audiences to grasp key info at a glance (especially for the volume of info!)

**Comparisons with our proposed Mentoring Repo format**
* I think our current Mentee/Mentor/WG/Programs layout is a simple, straightforward structure that offers some benefits to user e.g. direct relevance, compared to the dense content organisation of Outeachy's site. (Legal etc. is low-priority)

---

# **Website Categories** | Full Breakdown

This can be used as a reference point for us to determine which categories and information would be most relevant/applicable to the type of Mentoring support directory we'd like to create.

This can also inform where we would likely arrange sections in a way that would be conducive to the intended flow of the Mentoring resource in relation to the overall Contributor.io.

I've created a basic key we might use to suggest which topics we use,
and which tentative category some version of them could sit under in our own Repo.
e.g. 'Eligibility' under 'Programs' as a reference.
There's likely a better way to do this, but example as follows for now:

(RM) ReadMe
(ME) Mentee
(OR) Mentor
(WG) Working Group
(PG) Program
(IO) Contributor.io main site

*This approach might also suggest that Mentee/Mentor sections are reserved more for the individuals; their goals, skills needs, FAQs, aspirations etc., whereas anything concerning the Programs or development opportunties themselves will detail more process or data-driven information.*

## **Applicants**
**Applicant Guide**
- [ ] What is Outreachy?
- [x] What is Free Software and Open Source? (RM)
- [x] Eligibility (PG)
- [x] Am I experienced enough? (ME)
- [x] Do I have to be a programmer to apply? (ME)
- [x] Do you have the type of project I'm interested in? (ME)
- [X] Outreachy Schedule (PG)
- [X] Application period overview (PG)
- [ ] Initial application
- [ ] Legal names in Outreachy
- [X] Preparing for the contribution period (ME)
- [X] Finding a Mentor and an Internship Project (ME)
- [x] Making Contributions (ME)
- [x] How are contributions evaluated? (ME)
- [x] Estimated number of interns (PG)
- [ ] Final application
- [x] Intern Announcement (PG)
- [x] Internship (PG)

**Internship Guide**
- [ ] Internship Time Commitment
- [x] Mentor Expectations (OR)
- [x] Career Development (ME), (IO)
- [ ] Payments (PG)
- [ ] Blogging (ME)
- [ ] Blog Week 1: Introduce Yourself
- [ ] Blogging FAQ
- [ ] Chats with interns, mentors, and alums
- [ ] Week 1 chat: Tips for remote work
- [ ] Week 5 chat: Conferences

**Apply to Outreachy**
- [x] What is Free Software and Open Source? *(as above)*
- [ ] Why apply in Outreachy?
- [ ] (Twitter screenshots)
- [ ] How to apply

**My Application**
- [ ] Log in
- [ ] New Account
- [ ] Existing Account

**Current Projects**
- [ ] Outreachy Internship Timelines
- [x] Documentation
- [ ] Recommended sections: (reference)
- [ ] Intern payment schedule
- [ ] Preparing for the contribution period
- [ ] Finding a Mentor and an Internship Project
- [ ] Making Contributions

**Past Projects**
- [ ] Past Outreachy Internships (timeframes)

**Other Opportunities**
- [ ] Job opportunities; list of organisations that sponsor Outreachy -
- [x] Outlining full-time positions in Open Source
- [x] Highlighting other mentoring programs/initiatives and communities (PG)
- [ ] > ***Provide link to Clotributor?***

***

## **Communities**
**Community Guide**
***1. What is Outreachy?***
- [ ] Terms used
- [ ] Outreachy roles
- [ ] Outreachy intern skill levels
- [ ] Outreachy intern demographics
- [ ] Applicant eligibility
- [ ] How is Outreachy different from other internship programs?
***2. Community participation rules***
- [ ] Community types
- [ ] Open Source projects
- [ ] Open Science projects
- [ ] Non-profits
- [x] Interns are not contractors (ME)
- [x] Interns are not employees (ME)
- [ ] Funding requirements
- [ ] Licencing requirements
- [ ] Commercial ties
- [ ] Public work requirements
***3. Intern Funding***
- [ ] Finding sponsors
- [ ] Community internship stipend credits
- [ ] Outreachy general fund
- [ ] Outreachy general fund: All intern funding
- [ ] Additional intern funding
- [ ] How much does the Outreachy general fund sponsor?
- [ ] How do you decide who gets Outreachy general funding?
***4. Internship project guidelines*** (PG)
***5. Outreachy schedule*** (PG)
- [ ] Communities and projects sign-up period
- [ ] Initial application period
- [ ] Final application
- [ ] Intern selection period
- [ ] Intern announcement
- [ ] Internship period
***6. Community sign-up process***
***7. Mentor sign-up process*** (ME)
***8. Avoiding mentor burnout during the contribution period*** (OR)
- [x] Set office hours
- [x] Find unofficial volunteers
- [x] Limit simple contributions
- [x] Have applicants complete similar tasks
- [x] Encourage collaboration vs. competition
- [x] Close your project to new applicants
**9. Estimated number of interns**
**10. Internship** (OR)
- [x] Week 1 & 2: Expectations for mentors (OR)
- [x] Week 5 & 6: Expectations for mentors (OR)
**Volunteering FAQ**
* (Breakdown of specific roles and descriptions)
- [ ] Timeline
- [ ] Outreachy Roles (and responsibilties)
- [ ] Coordinator
- [ ] Mentor
- [ ] Volunteer

**Community Sign-Up**
- [ ] Call for Outreachy Community Participation
- [ ] What is Outreachy? *(as above)*
- [ ] Timeline for participating FOSS communities
- [x] Past Communities (extensive list) (PG)
- [ ] Questions?

**Mentor Sign-Up**
- [ ] (links back to 'Community Sign-up')

**My Mentored Projects**
- [ ] Provides 'Log In' link

**All Projects**
- [ ] Outreachy Internship Timelines
- [ ] Documentation

***

## **Internship Guide**
**Internship Guide**
*Content same as 'Applicant Guide' (see above)*
* Internship Time Commitment
* Mentor Expectations
* Career Development
* Payments
* Blogging
* Blogging FAQ
* Chats with interns, mentors and alums

**My Internship**
* (Log In link provided)

**Past Interns** (ME)
- [x] (Directory of all interns from previous intakes) (ME)
- [x] Name, username pronouns, location
- [ ] Social media links
- [ ] Mentor(s)
- [ ] Project
- [ ] Project skills
**Opportunities**
- [ ] (Link to previous job list above)
- [x] Link to Clotributor?

## **Donors**
* Sponsor Outreachy
* Current sponsors
* Individual donors
* Corporate sponsors
* Sponsorship levels
* Sponsorship perks
* Important dates
* Sponsorship presentation
* Why sponsor diversity in Open Source?
* Why sponsor Outreachy?
* FAQs
* Individual Donations
* (Payment Options)

## **About Us**
* Contact Us
* Outreachy Applicant Help
* Outreachy Organisers
* Outreachy Leadership Committee
* Outreachy Founder
* Promote Outreachy
* Logos
* Poster
* Presentation
* Twitter
* Email
* #Outreachy Chat
* Blog
* Internships Blog