# How to Fix ExpressVPN Kill Switch Problem?
If your ExpressVPN Kill Switch Call 1-888-668-0962 not working, update the app, check network settings, or reinstall. for instant troubleshooting support.
[Virtual Private Networks](https://www.solutionsfreak.com/windows/), commonly known as VPNs, play a vital role in safeguarding privacy, bypassing restrictions, and ensuring secure browsing. Among all the options available, ExpressVPN stands out for its speed, reliability, and advanced features. One of its most valuable tools is the Kill Switch, known as Network Lock in ExpressVPN. This feature is designed to prevent any internet traffic from leaking outside the encrypted VPN tunnel if the VPN connection unexpectedly drops.
While the Kill Switch is meant to enhance security, some users on Windows, Mac, or mobile devices face challenges with it. Sometimes the feature does not activate correctly, fails to block traffic when the connection drops, or blocks internet access even after reconnecting. If you are experiencing ExpressVPN Kill Switch problems, you are not alone. This article will explain the reasons behind these issues and provide detailed solutions to help you fix them effectively.
## What is the ExpressVPN Kill Switch (Network Lock)?
The Kill Switch, or Network Lock, is a safety mechanism that stops your device from sending or receiving internet data if your VPN disconnects. Without it, your real IP address or browsing activity could be exposed to your internet service provider or anyone monitoring your network.
When working properly, the Kill Switch ensures:
* No IP leaks when VPN drops
* Consistent anonymity during browsing
* Security for sensitive activities like banking or file sharing
If the feature malfunctions, it either fails to block traffic when needed or becomes too restrictive, blocking traffic even after the VPN has reconnected.
## Common Problems with ExpressVPN Kill Switch
Here are some of the most common issues users report:
1. **Kill Switch Not Working at All**
The VPN disconnects, but internet traffic continues to flow, exposing the user’s IP address.
2. **Kill Switch Blocking Internet Access Permanently**
Even after reconnecting to ExpressVPN, users cannot access the internet unless they disable the Kill Switch.
3. **Inconsistent Behavior**
The Kill Switch works sometimes but fails randomly, creating a false sense of security.
4. **Conflicts with Other Security Software**
Firewalls, antivirus software, or other VPNs installed on the same system may conflict with the Kill Switch.
5. **Device-Specific Issues**
Windows, macOS, Android, and routers may handle the Kill Switch differently, leading to inconsistent performance.
## Why Does the ExpressVPN Kill Switch Malfunction?
Several factors may cause the Kill Switch to misbehave. Some of the most common include:
* Outdated ExpressVPN application
* Incorrect VPN configuration
* Operating system network settings conflicts
* Corrupted TAP or virtual adapters
* Third-party firewalls or antivirus interference
* Misconfigured device permissions
* Windows or macOS updates affecting networking features
## Step-by-Step Fixes for ExpressVPN Kill Switch Problems
Below are detailed troubleshooting methods you can try to fix Kill Switch issues on your device.
### 1. Update ExpressVPN
The first step is always to check whether you are running the latest version of the application. ExpressVPN regularly releases updates that include bug fixes and improvements for features like the Kill Switch.
* Uninstall the old version
* Download and install the latest release
* Restart your device and test again
### 2. Restart the VPN and Your Device
A simple restart often resolves temporary glitches. Disconnect ExpressVPN, close the application completely, restart your device, and then reconnect. This clears cached settings and network conflicts.
### 3. Check Internet Connection Without VPN
Before blaming the Kill Switch, ensure your internet is working without the VPN. Disable ExpressVPN, turn off the Kill Switch, and check if your network is stable. If your internet itself is unstable, the Kill Switch will trigger more frequently.
### 4. Reconfigure the Network Lock Settings
ExpressVPN allows you to enable or disable Network Lock manually. Ensure it is turned on:
* Open ExpressVPN app
* Go to settings
* Under General or Security options, find Network Lock
* Enable it and reconnect
If it is already enabled but causing issues, disable it temporarily, reconnect, and then enable it again.
### 5. Switch VPN Protocols
Different protocols interact with the Kill Switch differently. If you are facing issues, try switching protocols:
* Open ExpressVPN app settings
* Change from Automatic to Lightway TCP, Lightway UDP, or OpenVPN
* Test each protocol to see which works best with Network Lock
### 6. Reinstall Network Drivers or TAP Adapter
Corrupted virtual adapters may cause Kill Switch problems. To fix this:
* Open Device Manager on Windows
* Locate Network Adapters
* Uninstall the TAP adapter used by ExpressVPN
* Restart your computer
* ExpressVPN will reinstall the required driver automatically
### 7. Adjust Firewall and Antivirus Settings
Firewalls or antivirus programs sometimes block ExpressVPN processes. To fix:
* Add ExpressVPN as an exception in your firewall or antivirus
* Disable antivirus temporarily to test if the Kill Switch works correctly
* If disabling fixes the issue, configure security software to allow ExpressVPN traffic
### 8. Flush DNS and Reset Network Settings
Misconfigured DNS or network cache can interfere with VPN functions. To reset:
* Open Command Prompt as Administrator
* Type the following commands:
* ipconfig /flushdns
* netsh winsock reset
* netsh int ip reset
* Restart your system and test again
### 9. Disable IPv6
Many VPNs, including ExpressVPN, primarily work with IPv4. Disabling IPv6 can prevent leaks and Kill Switch malfunctions:
* Go to Network Settings
* Select your active network adapter
* Uncheck Internet Protocol Version 6 (TCP/IPv6)
* Save changes and restart your system
### 10. Reinstall ExpressVPN
If none of the above steps work, uninstall ExpressVPN completely and reinstall it fresh. This clears corrupted files, misconfigured settings, and restores default configurations.
## Preventing Future Kill Switch Problems
Once you fix the issue, it is wise to take preventive steps:
* Always keep ExpressVPN updated
* Update Windows or macOS regularly
* Ensure your antivirus or firewall allows ExpressVPN processes
* Avoid using multiple VPNs on the same device
* Restart your router and device periodically to keep the network fresh
## When to Contact ExpressVPN Support
If you continue to face Kill Switch issues despite trying all fixes, it may be a deeper compatibility issue. In such cases, contact ExpressVPN customer support. They provide live chat and email support to help users troubleshoot specific system-related problems.
When contacting support, prepare details such as:
* Your device type and operating system
* The ExpressVPN version installed
* Error messages, if any
* Steps you have already tried
This will speed up the resolution process.
## Final Thoughts
ExpressVPN Kill Switch, or Network Lock, is an essential feature for online security. It ensures that your data is never exposed even if the VPN connection fails. However, like any software feature, it can sometimes malfunction due to outdated applications, driver issues, protocol conflicts, or firewall restrictions.
Fortunately, most of these problems are easy to fix with updates, protocol changes, network resets, or by adjusting system settings. By following the troubleshooting steps in this guide, you can restore full Kill Switch functionality and enjoy uninterrupted security.
Keeping your VPN software, operating system, and network drivers updated is the key to preventing future issues. If problems persist, ExpressVPN support is always available to help.
With the right fixes, you can continue using ExpressVPN confidently, knowing that your privacy and security are protected by a fully functional Kill Switch.