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# System prepended metadata

title: User interview

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# User interview 

*User interview is only a hint, not an answer. 
*The goal is to get an objective viewpoint from sample users.

## 1. Points
### 1. Finding gaps in problems
    -> To objectively evaluate the problems we assumed, we compare with the problems that potential users actually feel.

Ex.)
- Hypothetical problem #1: Digital wallet is not secured enough
    - The security is not transparent

- Hypothetical problem #2: Using digital wallet is pricy
    - Creating a new wallet costs

### 2. Finding validity in our solutions
    -> Obtaining objective opinions on the solution we are trying to provide through our products
    
- Solution idea #1: ----
- Solution idea #2: ----

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## 2. Interview process
Ex.
1. Topic 1: Understanding what problems and concerns users actually have with similar products based on their usage and their daily life situations.
- How do you manage your cryptocurrency? Do you use any digital wallet app?
    - If yes, which one do you use and what brought you to use it? 
        - Do you feel any difficulty or concern in using the product?
    - If no, what is the reason behind not to use digital wallet app? 
        - Do you have any obstacles to using digital wallet app?
    
2. Topic 2: Explaning our solution in idea/prototype, and see if it gets the intended response from the user.
- Explain the problems that we assumed and how we are trying to solve the problems
- Demonstrate rough prototype

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## 3. Interviewees
Select people who are close to the target user image.

