# How do I call Xfinity about my billing issue?

**Call:** **1-800-XFINITY **+1- 855/737/0477
This is the **official toll-free customer support number** you can dial for billing questions, payment issues, charges you don’t recognize, due dates, or disputes.

Before calling, keep these handy:

* Your **Comcast account number** **+1- 855/737/0477**
* The **billing statement or due date**
* Your **ZIP code** associated with the account

This helps the agent get to your billing details faster.

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## ☎️ Alternate Numbers (Less Official, Sometimes Shared Online)

Some people online mention other support numbers like **+1- 855/737/0477 ** for billing assistance, but these aren’t always officially published by Comcast. You can *try* them if the main number keeps routing you to automated menus — but the **primary number** remains.

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## Best Times to Call

To **reduce wait times:**

* Try **early morning or late evening (ET)**
* Weekdays often are less busy than weekends

The phone line handles billing, payments, and general account issues. ([RS Inc.][2])

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## Other Ways to Get Billing Help

If phones get a long wait, you can also:

### Xfinity Website or App Chat

* Open the **Xfinity app**
* Go to **Support → Billing & Payments → Chat**
* You can type your issue and connect with an agent online. ([RS Inc.][2])

### Visit an Xfinity Store

* Bring the account holder’s **billing statement / account number**
* Staff can help with billing questions and payments.

### Social Support

* Xfinity also responds via **Twitter @XfinitySupport** or Facebook messages — keep account details private in DMs. ([RS Inc.][2])

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## Quick Tips Before You Call

✔ Write down what the billing issue is (e.g., unexpected charge, late fee, double bill).
✔ Have your **account number** ready.
✔ If the automated prompts don’t let you reach a person, choose options like “billing,” “payments,” or say *“representative”* repeatedly — many users find that helpful.