# HP Printer Issues : : Official HP® Printer Support
HP printer issues **(+1- 855/737/0477)** are super common—and usually fixable in a few quick steps. Here’s a **clear, practical troubleshooting guide** covering the most frequent problems and what to do for each.
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## 🖨️ Common HP Printer Issues & Fixes
### 1. **Printer Not Printing** (+1- 855/737/0477)
* Check the printer is **ON** and not showing an error
* Make sure it’s set as the **default printer** on your computer
* Restart the **printer, computer, and router**
* Try printing a **test page** from printer settings
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### 2. **HP Printer Offline**
* Open **Control Panel → Devices & Printers**
* Right-click your HP printer → **Set as Default**
* Click **Use Printer Online**
* Ensure Wi-Fi is connected to the **same network** as your device
💡 Tip: Offline issues are often Wi-Fi related.
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### 3. **Wi-Fi / Connection Problems**
* Restart router and printer
* Move the printer closer to the router
* Run setup again using **HP Smart app**
* Avoid guest or 5GHz-only networks during setup
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### 4. **Ink or Toner Errors**
* Remove and reinsert cartridges firmly
* Use **genuine HP ink/toner**
* Clean cartridge contacts (gently with a lint-free cloth)
* Check ink levels in HP Smart
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### 5. **Paper Jams**
* Turn off the printer
* Open all access doors
* Remove paper **slowly** to avoid tearing
* Reload paper properly (don’t overfill tray)
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### 6. **Print Quality Issues (faded, lines, smudges)**
* Run **Printhead Cleaning** from HP Smart
* Align printer heads
* Replace low or dried-out cartridges
* Use correct paper type settings
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### 7. **Driver or Software Issues**
* Uninstall the printer from your computer
* Reinstall using **123.hp.com**
* Update Windows/macOS and HP Smart app
* Avoid using outdated CDs for installation
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## ✅ Quick Fix Checklist (Try This First)
✔ Restart everything
✔ Check Wi-Fi connection
✔ Update HP Smart & drivers
✔ Run a test print
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If you want faster help, tell me:
* **Your HP printer model** (DeskJet, Ink Tank, LaserJet, etc.)
* **What exactly is happening** (error message, blinking lights, offline, not printing)
I’ll give you a **model-specific fix** right away 👍