# How to Build a Healthy On-Call Culture - smalltown

###### tags: `2022`
{%hackmd @sre-conf/rJQjv2krq %}

> 從這開始

## Monitoring

Service without monitoring just like a blind.

- No monitoring → No measure → No quality
- Common monitoriing type
- End to end
- error tracking
- network
- infrastructure

## On-Call Model

- Notification Problem
- Notification System - Communication
- Notification System - Effectiveness

## Blameless Culture

- 對事不對人