# User Manual
## GPS Tracker

## Model: R56L

## User Manual

## Table of Contents

1. [Product Introduction](#product-introduction)
2. [Logging into the WhatsGPS App](#logging-in)
3. [Activation when purchasing configuration service from us](#ourSIM)
4. [Activation when using your own SIM card](#activation)
5. [Product Features](#features)
6. [Technical Specifications](#technical-specifications)
7. [LED Indicator Behavior and Description](#led)
8. [Installation Instructions](#installation-instructions)
9. [Command Descriptions](#command_descriptions)
10. [WhatsGPS App Overview](#app)
11. [Recording Function Description](#recording)
12. [Frequently Asked Questions](#faq)
12.1 [I bought more than one tracker — can I combine them into one account?](#faq_multi)
12.2 [I forgot the password for the account linked to the tracker.](#faq_password)
12.3 [The tracker does not show an accurate position.](#faq_position)
12.4 [What is the mobile data usage in the default tracking mode?](#faq_data)
12.5 [The tracker appears offline in the app.](#faq_offline)
12.6 [I left Poland and the tracker stopped working.](#faq_roaming)
12.7 [How much data have we used from the SIM card purchased from you?](#pakiet)
12.8 [Other issues with the tracker or app](#faq_other)

---

## 1. Product Introduction <a name="product-introduction"></a>

The R56L tracker is an OBD positioning terminal that offers many functions and wide applicability. The device uses the AT6558R chip and supports GPS satellite systems. In addition to satellite positioning, the device also supports single and multi-point base station positioning. It has extended functions such as equipment monitoring, which ensures reliable and stable device operation over a long time and automatic recovery in case of abnormalities.

## 2. Logging into the WhatsGPS App <a name="logging-in"></a>
1. Download the WhatsGPS app from the App Store or Google Play. You can also log in directly on the website [https://whatsgps.com/](https://whatsgps.com/).
**QR code to download the app from `Google Play`:**


**QR code to download the app from the `App Store`:**


2. Log in to the app using the IMEI code (found on the device or packaging as a sticker) or using the login and password provided in the shipment.
- **Login:** IMEI or the login provided in the shipment. (optionally different for some)
- **Password:** Last 6 digits of the IMEI or the password provided in the shipment.

## 3. Activation when purchasing configuration service from us <a name="ourSIM"></a>

Turn on the tracker using the ON/OFF switch or connect it to power if there is no switch. After powering on, the tracker needs up to several minutes to collect the first location data.

## 4. Activation when using your own SIM card <a name="activation"></a>
### Step 1: Purchase a SIM card
Purchase a SIM card that has an active internet package. This can be done from any mobile operator such as Orange, Plus, Play, T-Mobile, or another local operator.

### Step 2: Prepare the SIM card
1. Make sure the SIM card has sufficient balance for GPRS internet access.
2. Disable the PIN code on the SIM card. You can do this by inserting the card into a phone and disabling the PIN in the SIM card settings.

### Step 3: Install the SIM card into the tracker
1. Open the cover/plug of the GPS tracker.
2. Insert the SIM card into the appropriate slot.
3. Turn on the tracker using the ON/OFF switch or connect it to power if there is no switch.
4. Close the cover/plug.

### Step 4: APN Settings
To make the tracker work and appear in the app as active, you need to configure APN settings. This can be done via an SMS command.

Sending an SMS with the APN command:

For most operators it is sufficient to send the following SMS, for example, **from your everyday phone**, to the **number of the SIM card inserted in the powered tracker**:

APN,internet#


>**NOTE: Make sure the SMS you send does not contain any spaces before or after the above content.**
**During activation try to avoid placing the tracker in areas with limited signal such as an underground garage or basement.**

If after sending the above SMS you did not receive a reply confirming correct configuration, it is possible that the SMS format may differ depending on the SIM operator. To verify this information, please find the correct APN name by searching for the phrase **APN name (your operator name)** in a search engine like Google. In that case you will need to replace the phrase "internet" in the SMS. Below is an example for the operator Virgin Mobile:

APN,virgin-internet#

If activation problems persist, please contact [e-mail] or call our technical support.

>**NOTE: After intentionally sending the command, wait several minutes until the tracker becomes active in the app.**

---

## 5. Product Features <a name="features"></a>

- Built-in GSM/GPS antenna
- Built-in 4G CAT1 chip, compatible with 2G/4G network communication
- Built-in surge protection circuit
- Built-in equipment monitoring circuit, automatic recovery from abnormal states
- Built-in battery switching circuit, supports power-loss alarm
- Built-in vibration sensor, supports vibration alarm
- Supports all global navigation satellite systems (GNSS)
- Supports positioning based on global multi-point base stations
- Supports input voltage 9-36V
- Supports remote OTA updates
- Waterproof to IP65 standard

---

## 6. Technical Specifications <a name="technical-specifications"></a>

| Parameter | Specification | Remarks |
|--------------------------------|-----------------------------------------|---------------------------------|
| Operating voltage | DC 9V - 36V | |
| Operating current | 30mA @ 12V | |
| Standby current | 5mA | In non-charging state |
| Positioning method | GPS+BDS+LBS | |
| Positioning accuracy | < 10M | |
| Communication network | 2G/4G | |
| Communication frequency bands | LTE-FDD, LTE-TDD, GSM | Depending on regional version |
| Communication mode | TCP | |
| Operating temperature range | -30℃ ~ +80℃ | |
| Operating humidity | 35% ~ 80% | |
| Dimensions | L54mm * W34mm * H32mm | |
| Built-in battery runtime | About 0.5h | |

---

## 7. LED Indicator Behavior and Description <a name="led"></a>

LED indicator status helps to understand the device operation status. Indicator statuses are as follows:

| LED Color | Status | Description |
|-----------|----------------------|-----------------------------------------|
| Yellow | Slow flash | No GSM signal/SIM not inserted/power off|
| Yellow | Steady on | GSM/GPRS online |
| Yellow | Off | GSM initializing |
| Blue | Slow flash | Searching BD/GPS signal |
| Blue | Steady on | BD/GPS positioning completed successfully|
| Blue | Off | GPS in sleep mode/not working/turned off|

---

## 8. Installation Instructions <a name="installation-instructions"></a>


Typical OBD installation locations:
- Area A: some Audi, GM, Honda models
- Area B: Volkswagen, BMW, Ford, Hyundai, Mercedes-Benz
- Area C: some Touran and Lexus models
- Area D: Peugeot, Citroen, Changan, Renault

Most OBD installations in cars are located under the steering wheel.

---

## 9. Command Descriptions <a name="command_descriptions"></a>
## ATTENTION
If you are using SIM cards purchased from us as part of a configuration package, it is not possible to send the commands below via SMS. They can only be sent via the website www.whatsgps.com

For some trackers this function may not be available at all. In such cases please contact us to enable sending such commands via the website.

After logging in, select the tracker of interest. When the above window appears, select the option marked by the red arrow.
In the **Command** tab find the **Custom Command** option. Two input fields will appear:
- **Command:** Enter the command you want to send here.
- **Password:** Enter the password you use to log in to your tracker account.
-
To send the command, press the **"Submit"** button — the app will ask for confirmation and after confirmation will send the command and return a response.

>**When sending the commands below, whether by SMS or via the app, remember not to include any space characters before, inside, or after the command — otherwise the command will not work.**

> **For the tracker to accept a command, the tracker status must not be offline.**

>**When using our SIM card, sending any notifications to a phone number is impossible.** All commands should by default be sent to the device using the **WhatsGPS** app and via the **website** [www.whatsgps.com](www.whatsgps.com). Alternatively, commands can be sent via SMS to the device.

### 9.1 Basic Commands

1. **Set IP:**
- **Format:** `SERVER,mode,domainName/IP,port,0#`
- **Example:** `SERVER,1,gps.whatsgps.com,6801,0#`
- **Description:** Set server IP and port. `mode = 1` means using domain name, `mode = 0` means using IP address.

2. **Set APN:**
- **Format:** `APN,[apnname]#`
- **Example:** `APN,cmnet#`
- **Description:** Set APN according to local telecom operators. The device will restart after 10 seconds to apply new settings.

3. **Data upload interval:**
- **Format:** `TIMER,[T1]#`
- **Example:** `TIMER,10#`
- **Description:** T1: 10-18000 seconds, default 10 seconds.

4. **Heartbeat packet interval:**
- **Format:** `HBT,[T]#`
- **Example:** `HBT,3#`
- **Description:** T: 1-1440 minutes, default 3 minutes.

5. **Set SOS number(s):**
- **Format:** `SOS,A,[phone1][,phone2][,phone3]#`
- **Example:** `SOS,A,13122012031,13122012032,#`
- **Description:** Add SOS numbers. Up to three SOS numbers can be added at once.

6. **Delete SOS number(s):**
- **Format:** `SOS,D,[sequence number 1][, sequence number 2][,sequence number 3]#` or `SOS,[D],[phone number]#`
- **Example:** `SOS,D,2#`
- **Description:** Delete SOS number by sequence number or by phone number. Multiple numbers can be deleted at once.

7. **Set center number:**
- **Format:** `CENTER, A,[phone number]#`
- **Example:** `CENTER,A,13122012031#`
- **Description:** The center number can control fuel and power cut-off. Only one center number can be set. Changing the center number requires resending the command from the center number or an SOS number.

8. **Delete center number:**
- **Format:** `CENTER, D#`
- **Example:** `CENTER,D#`
- **Description:** Delete the center number.

9. **Set time zone:**
- **Format:** `GMT,[A],[b],[C]#`
- **Example:** `GMT,E,8,0#`
- **Description:** A=E/W, represents East/West timezone; B: 0-12, represents the timezone offset; C: 0,15,30,45 represents half-zone offsets, default 0.

10. **Vibration alarm:**
- **Format:** `SENALM,[A][,M]#`
- **Example:** `SENALM,ON,1#`
- **Description:** A=ON/OFF, default OFF; M=0/1/2/3, alarm mode: 0: GPRS only, 1: SMS+GPRS, 2: GPRS+SMS+PHONE, 3: GPRS+PHONE. Default alarm mode is 1.

11. **Power cut alarm:**
- **Format:** `POWERALM,[A][,M]#`
- **Example:** `POWERALM,ON,1#`
- **Description:** A=ON/OFF, default OFF; M=0/1/2/3, alarm mode: 0: GPRS only, 1: SMS+GPRS, 2: GPRS+SMS+PHONE, 3: GPRS+PHONE. Default alarm mode is 0.

12. **Speed alarm:**
- **Format:** `SPEED,[A][,B][,M]#`
- **Example:** `SPEED,ON,120,1#`
- **Description:** A=ON/OFF, default OFF; M=0/1/2/3, alarm mode: 0: GPRS only, 1: SMS+GPRS, 2: GPRS+SMS+PHONE, 3: GPRS+PHONE. Default alarm mode is OFF.

13. **Motion alarm:**
- **Format:** `MOVING,[A][,R][,M]#`
- **Example:** `MOVING,ON,200,1#`
- **Description:** A=ON/OFF, default OFF; M=0/1/2/3, alarm mode: 0: GPRS only, 1: SMS+GPRS, 2: GPRS+SMS+PHONE, 3: GPRS+PHONE. Default alarm mode is OFF.

14. **Rapid acceleration alarm:**
- **Format:** `EACCELE,VALUE,MODE#`
- **Example:** `EACCELE,2,1#`
- **Description:** VALUE: acceleration threshold, range: 2-10 m/s²; if set to 0 means off; MODE=0/1/2/3, alarm mode: 0: GPRS only, 1: SMS+GPRS, 2: GPRS+SMS+PHONE, 3: GPRS+PHONE. Default alarm mode is OFF.

15. **Hard braking alarm:**
- **Format:** `EDECELE,VALUE,MODE#`
- **Example:** `EDECELE,3,1#`
- **Description:** VALUE: hard braking threshold, range: 3-10 m/s²; if set to 0 means off; MODE=0/1/2/3, alarm mode: 0: GPRS only, 1: SMS+GPRS, 2: GPRS+SMS+PHONE, 3: GPRS+PHONE. Default alarm mode is OFF.

16. **Sharp turn alarm:**
- **Format:** `EANGLE,VALUE,MODE#`
- **Example:** `EANGLE,3,1#`
- **Description:** VALUE: sharp turn threshold, range: 3-15 m/s²; if set to 0 means off; MODE=0/1/2/3, alarm mode: 0: GPRS only, 1: SMS+GPRS, 2: GPRS+SMS+PHONE, 3: GPRS+PHONE. Default alarm mode is OFF.

17. **Set vibration alarm sensitivity level:**
- **Format:** `SENLEVEL,X#`
- **Example:** `SENLEVEL,3#`
- **Description:** X: 1-10, the smaller the value the higher the sensitivity. Default sensitivity level is 5.

18. **Query vibration alarm sensitivity level:**
- **Format:** `SENLEVEL#`
- **Example:** `SENLEVEL#`
- **Description:** Query vibration alarm sensitivity level, 1-10.

19. **Set vibration sensitivity level:**
- **Format:** `SENSORLEVEL,X#`
- **Example:** `SENSORLEVEL,3#`
- **Description:** X: 1-10, the smaller the value the higher the sensitivity. Default sensitivity level is 5.

20. **Query vibration sensitivity level:**
- **Format:** `SENSORLEVEL#`
- **Example:** `SENSORLEVEL#`
- **Description:** Query vibration sensitivity level, 1-10.

21. **Auto arm:**
- **Format:** `DEFENSE,[A]#`
- **Example:** `DEFENSE,10#`
- **Description:** A: 1-60 minutes, delay time for automatic arming in rest state, default 10 minutes.

22. **Cancel defense status:**
- **Format:** `DSRESET#`
- **Example:** `DSRESET#`
- **Description:** Cancel current defense state.

23. **Inflection point switch:**
- **Format:** `ANGLEREP,x#`
- **Example:** `ANGLEREP,ON#`
- **Description:** X=ON/OFF, default ON.

24. **Inflection point switch (duplicate):**
- **Format:** `ANGLEREP,x#`
- **Example:** `ANGLEREP,OFF#`
- **Description:** X=ON/OFF, default ON.

25. **Data transmission timezone:**
- **Format:** `UTC,X#`
- **Example:** `UTC,ON#`
- **Description:** Use UTC+0 as the timezone for location packets.

26. **Reset:**
- **Format:** `RESET#`
- **Example:** `RESET#`
- **Description:** The device will restart 20 seconds after receiving the command.

27. **Factory reset:**
- **Format:** `FACTORY#`
- **Example:** `FACTORY#`
- **Description:** Restore factory settings (does not restore IP, SOS number, center number, APN).

### 9.2 Informational Commands

1. **Query positioning:**
- **Format:** `WHERE#`
- **Example:** `WHERE#`
- **Description:** Request positioning information.

2. **Query address link:**
- **Format:** `URL#`
- **Example:** `URL#`
- **Description:** Request the Google link to the current device location.

3. **Query parameters:**
- **Format:** `PARAM#`
- **Example:** `PARAM#`
- **Description:** Request device parameters.

4. **Query status:**
- **Format:** `STATUS#`
- **Example:** `STATUS#`
- **Description:** Request current device operating status.

5. **Query version:**
- **Format:** `VERSION#`
- **Example:** `VERSION#`
- **Description:** Request device version.

6. **Query ICCID:**
- **Format:** `ICCID#`
- **Example:** `ICCID#`
- **Description:** Request ICCID.

7. **Check network:**
- **Format:** `NETWORK#`
- **Example:** `NETWORK#`
- **Description:** Check network status.

---
## 10. WhatsGPS App Overview <a name="app"></a>

This section briefly describes most of the features offered by the WhatsGPS app.

### Main app view
**A. Layer settings** - Allows configuring the map view in the app.
**B. Group list** - For a larger number of trackers allows dividing trackers into groups.
**C. Display name** - Shows the tracker's name above its icon.
**D. Tracker icon** - This is the tracker icon on the map. Depending on current status the icon will have different colors:
- **green:** Indicates the tracker is moving; current speed will be displayed near the movement info.
- **blue:** Tracker communicates with the app but is stationary.
- **grey:** No active communication between the tracker and the app.
- **red:** Indicates the tracker is moving and indicates a speed greater than 120 km/h.

**E. Refresh location** - This option allows sending a request to the tracker to update its current position. (By default this option updates tracker status every 10 seconds.)
**F. Center map on our smartphone** - This option will display your smartphone location on the map in the app. (Location permission must be enabled on your smartphone for this function to work.)
**G. Zoom in/out map**
**H. Monitoring** - Main app view from which we see our trackers on the map.
**I. Messages** - From here you can view the history of all notifications and commands sent related to your trackers.
**J. Account** - From here you can check statistics for the currently selected tracker and manage general app settings.
**K. Tracker selection bar** - Here you can select which tracker you want to manage.

### Selecting tracker view


By clicking the **Tracker selection bar** a menu with all trackers assigned to your account will appear.
**All:** Displays all your trackers.
**Online:** Displays trackers that are currently communicating with the app.
**Offline:** Displays trackers that are currently not communicating with the app.
### Tracker detailed settings

After selecting a tracker from the group the above menu will display.
**A. Tracker status** - Shows the current tracker status. In this case the tracker reports no movement for 15 hours and 26 minutes.
**B. Last location update** - Informs when the tracker last communicated with the app and reported its status.
**C. Tracker location** - Provides the approximate address of the tracker's current position.
**D. Current tracker data** - In this example the tracker reports the following data:
- **"Total 0km"**: Indicates the total mileage of the tracker. (It can also be configured to display e.g. vehicle mileage)
- **"Today 0km"**: Indicates the distance traveled today.
- **"Satellite Positioning"**: Indicates the current positioning method used for communication with the app. In this case the tracker is using GPS and the SIM card.
- **"ACC Off (Function available only for selected trackers )**: Informs about the vehicle ignition status, here showing ignition off for 15 hours and 26 minutes.
- **"11.8V (Function available only for selected trackers )**: Shows the current supply voltage of the tracker.

**Details** - Displays all basic tracker data such as device model, IMEI number, SIM number, etc.
**Trajectory** - Allows viewing the past routes taken by the tracker.
**Tracking** - When selected, the app will focus solely on this tracker and all options for precise device tracking.
**Command** - From here you can perform all configuration of the tracker to your needs, e.g. Working mode, set alarm numbers, set vibration alarm sensitivity, etc. Available commands may vary depending on the tracker.
**Geofence** - From here you can create and manage virtual zones. Properly configured, this option will notify you when entering or leaving a defined zone.
**Navigation** - This option opens a navigation app to immediately route to the tracker.
**Statistics** - All tracker statistics are available here, such as mileage, exact start/stop times, ignition on/off times, etc.
**Alarm** - Displays information about all alerts that have occurred. From here you can enable alerts such as speeding, power/signal loss, etc.
**Maintenance** - Set reminders for vehicle maintenance after a given distance or on a specified date.
**Share** - Option to share the location with third parties; allows sending the current location via Google Maps or sharing real-time location for a specified period.
**Recording (Function available only for selected trackers)** - Allows configuration of voice recording around the tracker.
**Manage** - Allows managing the above view of option icons.

If you find unclear translations in the app, please contact us at [e-mail] and if possible attach a screenshot showing the unclear wording. We will try to clarify and make every effort to improve the translation.

## 11. Recording Function Description <a name="recording"></a>

>**NOTE: If using a SIM card purchased from us, we discourage using this function. From the suggested operating time within a single package (several months), its lifespan may be shortened to even 1-2 months. Additionally, due to the SIM card specification, after setting the main number there is no possibility of making calls to listen to the tracker's surroundings.**

The tracker has a recording function. All recordings are available in the app under the **Recording** option from the section above. It is possible to request the tracker to start recording sounds from the surroundings for a duration from 30 seconds to 5 minutes.

There is also the possibility to set automatic recording. Below are the commands that can be sent via SMS or via the website as described in the **"SMS commands and instructions"** subsection:

#### Enable automatic recording
- **Command:** `SNDREC,1#`
- Value 1 means enabled, 0 disabled.

#### Recording segmentation
- **Command:** `MSREC, sec#`
- **Example:** `MSREC,30#`
- The value must be between 30 and 300 and must be a multiple of 30.

#### Adjust sensitivity
- **Command:** `SENLEL,level#`
- **Example:** `SENLEL,3#`
- Values from 1 to 5. The lower the number, the higher the sensitivity. Default is 3.

In addition to recording, it is possible to call to listen to the surroundings of the tracker.

After selecting the **Command** option from the tracker's main view, a list of configuration commands will be displayed. Depending on the tracker, you should choose either **Owner Number** or **Main Number.** The app will ask you to provide the number from which you will call; in some cases you will also need to provide the password you use to log into the app account. The app will inform you whether the action was successful.

When the tracker is powered, it will be possible to call the SIM card number inserted in the tracker.

## 12. Frequently Asked Questions <a name="faq"></a>

### 12.1 I bought more than one tracker, can I combine them into one account? <a name="faq_multi"></a>

Yes, this is possible. Please contact [e-mail]. In the email please include the following information:

- Order number or other personal data that will allow us to verify the order
- IMEI numbers of the devices you want to combine under one account

After receiving the above information, we will send a reply with the login and password for the WhatsGPS app.

### 12.2 I forgot the password for the account linked to the tracker. <a name="faq_password"></a>

Please contact [e-mail]. In the email include the IMEI number and personal data that will allow us to verify the order. After receiving the above information, we will send a reply with a new login and password for the WhatsGPS app.

### 12.3 The tracker does not show an accurate position. <a name="faq_position"></a>

Due to the current location the tracker may have trouble with GSM communication (e.g., the tracker is in a basement or underground garage). Please move the tracker to a location with better signal.

### 12.4 What is the mobile data usage in the default tracking mode? <a name="faq_data"></a>
If the tracker is used only for location tracking, the package offered with our SIM (i.e. 500MB) should be enough for at least 16 months of continuous operation assuming the tracker is active no more than 8 hours per day. The package lifetime may be shorter in cases such as:
- Continuous operation in real-time positioning mode
- Enabling options such as listening — with active listening the package offered with our SIM may not suffice even for 2 months.
- Other additional options beyond simple location tracking.

### 12.5 The tracker appears offline in the app. <a name="faq_offline"></a>

Possible reasons:
- Incorrect initial SIM card configuration
- No power to the tracker; for battery-powered trackers the battery may be depleted.
- For battery trackers with intelligent sleep mode, the tracker will remain inactive until woken by vibration.
- Due to current placement the tracker may have poor GSM communication (e.g., in a basement or underground garage).
- The SIM may be inactive due to expired subscription/no data package. For SIMs sold by us, please contact [e-mail] to check whether you have an active data package.
- The tracker has not been activated.

### 12.6 I left Poland and the tracker stopped working. <a name="faq_roaming"></a>

If you are using a SIM card purchased independently, this may indicate incorrect roaming configuration. In that case contact the operator to get information on configuring the SIM for use outside Poland.

It may also be necessary to resend the activating SMS, because in some roaming cases the SIM connects to a different operator. For example — a Plus SIM outside Poland may start connecting to another operator; in such case refer back to the beginning of the instructions: **4. Activation when using your own SIM card > Step 4: APN Settings**

### 12.7 How much data have we used from the SIM card purchased from you? <a name="pakiet"></a>
If you want to find out the SIM account status, please contact us at [e-mail] or call our technical support. We will tell you how much of the package has been used and how long it will remain active.

### 12.8 Other issues with the tracker/app <a name="faq_other"></a>
If you have another problem not described above, please contact us at [e-mail] or call our technical support.