---
# System prepended metadata

title: Org model modelling

---

# Org model modelling

- [Org model modelling](#Org-model-modelling)
  - [Current model](#Current-model)
  - [v1. L2 Consolidation, L3 Synergies](#v1-L2-Consolidation-L3-Synergies)
  - [v2. Consolidate activities by Application Area](#v2-Consolidate-activities-by-Application-Area)
  - [v3. v2 + infraco enables](#v3-v2--infraco-enables)
  - [Scope/Activity definitions](#ScopeActivity-definitions)
    - [CTIO Office](#CTIO-Office)
    - [Portfolio and Governance](#Portfolio-and-Governance)
    - [Customer Service Delivery](#Customer-Service-Delivery)
      - [Application Scope](#Application-Scope)
      - [Activities](#Activities)
    - [Business Service Delivery](#Business-Service-Delivery)
      - [Application Scope](#Application-Scope-1)
      - [Activities](#Activities-1)
    - [Network Service Delivery [Core, Radio, Transmission]](#Network-Service-Delivery-Core-Radio-Transmission)
      - [Application Scope](#Application-Scope-2)
      - [Activities](#Activities-2)
    - [Quality Assurance](#Quality-Assurance)
      - [Application Scope](#Application-Scope-3)
      - [Activities](#Activities-3)
    - [Service Assurance](#Service-Assurance)
    - [Application Scope](#Application-Scope-4)
      - [Activities](#Activities-4)
    - [Information Security](#Information-Security)
      - [Application Scope](#Application-Scope-5)
      - [Activities](#Activities-5)


## Current model

```mermaid
    flowchart TD
    CIO[Chief<br/>Information Officer]
    strategy[IT<br/>Strategy]
    portfolio[Portfolio&<br/>Demand]
    channel[Channel & Business<br/>Support Systems]
    OSS[Operation & Enterprise<br/>Support Systems]
    delivery[Delivery &<br>Development]
    qa[Quality &<br/>Assurance]
    vmo[Vendor<br/>Management]
    governance[IT<br/>Governance]
    CIO---strategy
    CIO---portfolio
    CIO---channel
    CIO---OSS
    CIO---delivery
    CIO---qa
    CIO---vmo
    CIO---governance
```

## v1. L2 Consolidation, L3 Synergies

```mermaid
    flowchart TD
    classDef deleted fill:#f00,stroke:#333,stroke-width:4px,stroke-dasharray: 5 5
    CIO[Chief<br/>Information Technology<br/>Officer]
    strategy[IT<br/>Strategy]
    portfolio[Portfolio,VMO<br/>Governance]
    channel[Channel & Business<br/>Support Systems]
    OSS[Operation & Enterprise<br/>Support Systems]
    delivery[Delivery &<br>Development]
    qa[Quality &<br/>Assurance]
    vmo[Vendor<br/>Management]
    governance[IT<br/>Governance]
    CIO---strategy
    CIO---portfolio
    CIO---channel
    CIO---OSS
    CIO---delivery
    CIO---qa
    class vmo deleted;
    class governance deleted;    
```

## v2. Consolidate activities by Application Area

```mermaid
    flowchart TD
    classDef deleted fill:#f00,stroke:#333,stroke-width:4px,stroke-dasharray: 5 5
    CIO[Chief<br/>Information Technology<br/>Officer]
    ciooffice[CIO<br/>Office]
    portfolio[Portfolio,VMO<br/>Governance]
    csd[Customer<br/>Service Delivery]
    bsd[Business<br/>Service Delivery]
    qa[Quality &<br/>Assurance]
    vmo[Vendor<br/>Management]
    governance[IT<br/>Governance]
    class vmo deleted;
    class governance deleted;    

    CIO---ciooffice
    CIO---portfolio
    CIO---csd
    CIO---bsd
    CIO---qa
```

## v3. v2 + infraco enables

```mermaid
    flowchart TD
    classDef deleted fill:#f00,stroke:#333,stroke-width:4px,stroke-dasharray: 5 5
    CIO[Chief<br/>Information Technology<br/>Officer]
    ciooffice[CTIO<br/>Office]
    portfolio[Portfolio,VMO<br/>Governance]
    csd[Customer<br/>Service Delivery]
    bsd[Business<br/>Service Delivery]
    nsd[Network<br/>Service Delivery]
    qa[Quality &<br/>Assurance]
    sa[Service<br/>Assurance]
    is[Information<br/>Security]

    class vmo deleted;
    class governance deleted;    

    CIO---ciooffice
    CIO---portfolio
    CIO---csd
    CIO---bsd
    CIO---nsd
    CIO---sa
    CIO---is
    CIO---qa

```


## Scope/Activity definitions

### CTIO Office
- Strategy
- Reporting
- Audit
- Team admin

### Portfolio and Governance
- Business Requirements
- Demand/Capacity management
- Vendor Management
- Finance

### Customer Service Delivery
#### Application Scope 
- Channels 
- BSS/OSS
- Integration
#### Activities
- Architecture
- Design (HLD/LLD)
- Delivery
  - Sourcing
  - Development
  - Testing

### Business Service Delivery 
#### Application Scope 
- Data factory
- ESS
- IT Infrastructure
#### Activities
- Architecture
- Design (HLD/LLD)
- Delivery
  - Sourcing
  - Development
  - Testing

### Network Service Delivery [Core, Radio, Transmission]
#### Application Scope 
- Core
- Radio
- Transmission
#### Activities
- ServCo planning
- Performance

### Quality Assurance
#### Application Scope 
- All IT applications
#### Activities
- Environment management
- Release Management
- Release Quality

### Service Assurance
### Application Scope
- Channel
- BSS
- OSS
- ESS
- CORE
- RADIO
- Transmission
#### Activities
- Incident management
- SLA management

### Information Security
#### Application Scope 
- All ServCo applications
- All InfraCo applications
#### Activities
- Data privacy
- Logical Security
