To rewrite the instruction more clearly for undergraduate students, especially considering the context of IT Service Management - Change Management, the following version could be more accessible: --- **Submit Your Change Milestone Documentation** As part of your coursework in ESM, you will be completing a Change Milestone during class. This milestone is a critical component of your learning and assessment. Here's what you need to do: 1. **Complete the Change Milestone in class**: Work on this milestone during the designated class time. Your task is to implement the changes that your team proposed. 2. **Capture Evidence**: Take screenshots/video that show whether you were able to complete the changes successfully or not. If some changes were not completed, include evidence and a brief explanation. 3. **Submit Through the Stakeholder Communication Form**: Once you have your list of proposed changes and screenshots ready, submit them to the ESM teaching team using the Stakeholder Communication Form. This form is your official channel for submission. 4. **Deadline**: Ensure you submit your documentation by the end of the class when the Change Milestone is scheduled. Late submissions may not be accepted. **Important**: This submission is mandatory. Failing to submit your documentation through the Stakeholder Communication Form will result in your team not meeting the technical requirements of the Change Milestone. --- This version aims to be more direct and structured, breaking down the process into clear steps and emphasizing the importance of the task. Citations: [1] https://clarity.fm/stephaniehayes/expertise/change-management [2] https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000A84aISAR [3] https://www.sciencedirect.com/science/article/pii/S0090261622000067 [4] https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10361480/ [5] https://www.manageengine.com/products/service-desk/it-change-management/what-is-change-management.html [6] https://journals.sagepub.com/doi/10.1177/1938965520929022 [7] https://www.brightspotstrategy.com/effective-change-management-higher-education/ [8] https://help.ilab.agilent.com/37448-managing-view-all-requests/278861-using-milestones [9] https://www.researchgate.net/publication/334824362_The_Importance_of_Communicating_Change_Identifying_Predictors_for_Support_and_Resistance_towards_Organizational_Change_Processes [10] https://er.educause.edu/articles/2003/11/effective-change-management-in-higher-education [11] https://docs.bmc.com/docs/change1902/milestones-in-the-release-request-lifecycle-841104614.html [12] https://hbr.org/2017/06/how-to-communicate-clearly-during-organizational-change [13] https://www.vancouver.wsu.edu/professional-corporate-education/change-management [14] https://answers.microsoft.com/en-us/msoffice/forum/all/project-change-milestone-automatically-when/ad890d94-210e-4cbb-af56-855b27f20fd6 [15] https://www.linkedin.com/pulse/teaching-business-school-students-paradox-clarity-ambiguity-gan [16] https://www.salesforceben.com/complete-guide-to-salesforce-entitlements-and-milestones-in-service-cloud/ [17] https://www.brightspotstrategy.com/lessons-on-organizational-change-from-the-educause-leadership-academy/ [18] https://docs.oracle.com/en/cloud/saas/fusion-service/fairs/add-the-milestone-to-the-manage-service-milestone-configuration.html [19] https://www.freshworks.com/itil/change-management/ [20] https://www.manageengine.com/products/service-desk-msp/help/adminguide/projects/creating_milestones.html