Top 9 Methods to Fix "Outlook Cannot Connect to Exchange Server"
Summary: Basically, Outlook is an email client that is widely used among organizations. But sometimes the issue persists Outlook cannot connect to Exchange server. If you also get frustrated by searching for a solution. Then your search ends here. Here you will find the different solutions to resolve this error.
Outlook is used because of its benefits among enterprises. The Outlook is part of the Office 365 app. Then the different benefits are also attached to Office 365. Different apps for collaboration are included in the Office 365. To resolve the issue of Outlook not connecting to the exchange server there are different methods available, but before discussing the solution. Let’s find the reasons behind the error.
Why Outlook Cannot Connect to the Exchange Server Error Occurs?
Below are the major reasons that create Outlook cannot connect to the server.
- Internet Issues
- Faulty OST File
- Corrupt Outlook Profile
- Faulty Extensions
- Outdated Application
Top 9 Solutions to Resolve Error
Here are the complete top 9 solutions that can resolve the Outlook cannot connect to Exchange server error smoothly.
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Restart Your Computer - Restarting the system can resolve minor issues. The complete operating system is started again after the restart. All the currently executed processes stop immediately due to which the CPU gets some free space and time.
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Check the Internet Connection - The Exchange server requires an uninterrupted Internet connection. If the internet is not working well then the Exchange server will not respond as per the requirement. If the other connected devices are working efficiently with the same network. Then you need to forget the network and add it again. To do so you can open your Wi-Fi. Click on the Wi-Fi and select the Forget option. After that add the network again.
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Reconnect Outlook To Online Again - You can also try reconnecting Outlook to Online again by the below steps.
- Step 1. Run the Outlook application again.
- Step 2. Click on the Send/Receive tab.
- Step 3. Hit on the Work Offline option.
- Check the Microsoft Exchange Server Condition - You should check the Microsoft Exchange Server condition also to resolve the error of Outlook cannot connect to Exchange server. Execute the below steps.
- Step 1. Open the Outlook account.
- Step 2. Hit on the File option then move to Info > Account Settings > Account Settings
- Step 3. Verify the icon beside the Exchange account, if it is an error then the color will be orange otherwise blue.
- Select SSL To Connect to the Microsoft Exchange Server - Now it's time to use the SSL/TLS encryption methods to fix this error.
Follow the below steps.
- Step 1. Open the Outlook Application.
- Step 2. Move to File > Account Settings > Server Settings.
- Step 3. Choose the Encryption method as SSL/TLS.
- Remove or Disable Faulty Add-Ins - Sometimes incompatible ad-ins are the reason for Outlook errors. You should remove them using these steps.
- Step 1. Press Windows+R, write Outlook/safe in the Run tab, and hit OK.
- Step 2. Now open the File > Options.
- Step 3. Click Add-ins and move to Go.
- Step 4. Disable all dd-Ins and hit OK.
- Repair Outlook - You can also try to repair your Outlook to resolve the issue. Follow the given steps sequentially.
- Step 1. Run the Outlook application.
- Step 2. Move to File > Info > Account Settings > Account Settings.
- Step 3. Select your account that needs to be repaired and click repair.
- Reinstall Outlook - You can also try to reinstall the Outlook. But try this when the above solutions do not work well.
- Step 1. Press the Windows+R, write “appwiz.cpl” in the opened window, and OK.
- Step 2. Search Microsoft Office right-click, and select the option of change.
- Step 3. Choose Repair and hit Continue.
- Migrate Exchange to Office 365 - To resolve the issues of Outlook cannot connect to Exchange server, you can migrate to Office 365. The Exchange to Office 365 migration tool is the best one to move to Office 365. You will get several benefits from using Office 365 such as security, reduced managing costs, and many more. You just need to execute the quick steps to migrate to Office 365.Steps to be followed
- Step 1. Download and select Exchange as Source and Office 365 as the destination.
- Step 2. Select the workload and enter the source credentials.
- Step 3. Complete the destination details and fetch the users.
- Step 4. Finally, hit the Start Migration button.
Conclusion
The Outlook cannot connect to Exchange server is the error that occurred mostly in front of the users. To resolve this error, we have explained the possible methods in detail. Each and every method is able to solve your query. You are not required to rely on a single method to solve this error. You can try each one till your error is not resolved. Hence the query is resolved.