# How Do Passengers Communicate on a Princess Cruise?

How do passengers communicate [phone] on a Princess cruise using the onboard app WiFi messaging cabin phones and convenient tools that keep everyone connected throughout the voyage

Communication plays an important role in every cruise experience, especially when sailing with family, groups, or traveling for the first time. Princess Cruises offers several communication options that help passengers stay in touch onboard and with people at home. Whether you need to send a quick message, check in with loved ones, coordinate plans with fellow travelers, or simply feel connected, the cruise line provides many easy ways to communicate throughout the journey.

This detailed guide explains all communication methods available on a Princess cruise, including messaging, WiFi, phone service, in cabin tools, and communication with the crew. Each option is simple to use and designed to help guests enjoy a smooth and informed cruise experience.

Using the Princess Cruises App for Communication

One of the most popular and convenient ways to communicate on a Princess ship is through the Princess Cruises app, also known as the MedallionClass app. This app comes with built in features that help passengers stay connected with their travel companions.

The app includes a messaging feature that allows passengers to chat with others on the same ship. Once you are connected through WiFi or activation, you can send short messages, coordinate meetups, and share updates without needing traditional text messages or phone calls. This is especially useful for families or groups who may spread out across different decks throughout the day.

The app also helps passengers communicate with crew members. Guests can use the app to request services, place orders, schedule appointments, or contact guest services. This digital form of communication reduces wait times and allows crew members to respond faster and more efficiently.

Staying Connected with MedallionNet WiFi

Princess Cruises is known for offering one of the fastest WiFi networks at sea, called MedallionNet. With this service, passengers can stay connected to the internet throughout their voyage. Using WiFi gives guests access to multiple communication methods, including:

Email
Messaging apps
Social media
Video calls
VoIP calls
Chat applications

With MedallionNet, passengers can send and receive messages almost like they do on land. The WiFi coverage is usually ship wide, making it easy to stay connected anywhere on board, including cabins, lounges, restaurants, pool decks, and theaters.

MedallionNet makes it possible for guests to use communication tools such as WhatsApp, Messenger, iMessage, or Skype. This flexibility is helpful for speaking with people at home or keeping in touch with coworkers while traveling.

Phone Service Onboard

Princess Cruises also provides phone service onboard through satellite connections. This allows guests to make voice calls using their cabin phones or personal mobile phones. When using a mobile device, the phone connects to a maritime satellite network instead of a regular cell tower.

Guests can communicate in two main ways:

Using the cabin phone in their stateroom
Using their personal mobile phone with roaming enabled

Cabin phones allow passengers to call other cabins for free, which is useful for coordinating with family or friends staying in different rooms. They can also call phone numbers on land, though charges may apply.

For passengers using their mobile phones, calling and texting depend on their mobile carriers maritime roaming agreements. Charges vary by carrier and are often higher than land based roaming. Therefore, passengers should check their carriers pricing before sailing.

Using Text Messaging Apps with WiFi

Communication apps are one of the easiest ways to stay in touch on a Princess cruise. As long as passengers have access to WiFi, they can use apps such as:

WhatsApp
iMessage
Messenger
Telegram
Viber
WeChat

These apps are popular because they allow both messaging and calling without using traditional phone networks. Passengers can send texts, audio messages, photos, or even video clips. Many travelers prefer this method because it avoids roaming charges and works well with MedallionNet WiFi.

Communicating with Crew Members Onboard

Guests often need to communicate with crew members for assistance, information, or special services. Princess Cruises offers several ways to connect with the crew:

In person conversations with guest services or other staff
Using the Princess app to request services
Calling guest services from the cabin phone
Speaking with dining staff, housekeeping, or entertainment teams onboard

Crew members are trained to assist politely and quickly. Whether you need help with reservations, excursions, dining schedules, or room services, communication with the crew is simple and accessible.

In Cabin Communication Tools

Each stateroom on a Princess ship is equipped with tools that help passengers stay informed. These include:

A cabin phone
A television with ship announcements
Printed daily schedules
Digital screens in some cabins
Notifications through the Princess app

The cabin phone is one of the easiest ways to communicate directly with ship departments. Guests can call room service, guest services, maintenance, medical services, or other rooms. Since cabin to cabin calls are typically free, this method is popular among families and groups traveling together.

The television in the room also displays important information about the cruise, including schedules, port times, safety announcements, and event listings. Some announcements are broadcast across the ship and delivered directly to cabins to ensure all guests stay updated.

Communicating Within Large Groups

Princess Cruises is a popular choice for family reunions, group trips, wedding parties, and multi cabin arrangements. The cruise line offers multiple communication options that help groups stay connected and organized.

Groups often use a combination of:

App messaging
Text messaging through WiFi
Cabin phones
Meeting points or planned schedules
Group chats on communication apps

The Princess app is especially useful for large groups because it lets everyone share their location, broadcast meeting times, and communicate freely without using mobile carrier services.

Staying Connected with Friends and Family at Home

Passengers who want to communicate with people on land have several options. These include:

Using WiFi to access email or messaging apps
Making calls from the cabin phone
Using mobile phone roaming
Video calling with WiFi

Before sailing, it is helpful to let relatives know how you plan to stay in touch. Some passengers prefer using email because it is simple and works even with slower connections. Others depend on video calls if they need face to face communication.

Some friends or family members may also call the ship directly if needed. Princess Cruises offers a service where callers on land can reach passengers by dialing the ships direct number and cabin number.

Communication During Emergencies or Urgent Situations

Princess Cruises is equipped with an advanced communication system that ensures safety and reliability. During emergencies, passengers can communicate with crew members using:

Cabin phones
Emergency buttons in certain areas
Direct contact with any crew member
Announcements made throughout the ship

The ship staff is trained to respond quickly to any emergency or medical situation. The communication system allows crew members to alert passengers instantly when necessary.

Tips for Staying Connected Without Stress

Passengers can follow these tips for smooth and cost effective communication:

Download the Princess app before sailing
Turn on airplane mode and use WiFi to avoid roaming charges
Check mobile carrier rates before the cruise
Use messaging apps for free communication
Write down cabin numbers for easy contact
Use the app to locate traveling companions
Plan communication times in advance

These steps help travelers stay connected while avoiding unexpected costs.

Conclusion

Passengers on a Princess cruise have many ways to communicate throughout their journey. Whether staying in touch with companions onboard, contacting people at home, or connecting with crew members for assistance, Princess Cruises offers convenient options such as the Princess app, MedallionNet WiFi, cabin phones, mobile roaming, and messaging apps. With technology designed to support comfort and convenience, guests can enjoy their cruise experience without feeling disconnected from the world around them.