# User Research / Investor Analytics Discuss the metrics for successful investor patterns. What deal room interactions determine interest levels of: High, Medium, Low. How can Raise implement closing 101 advice for companies and founders? ## Questions ### What are the traits of a successful investor? - What are the key indicators (Deal Room activity) that show an investor is ready to close? - What organisms are they interacting with? - Which documents are they downloading? ### How can Raise recognise this interest, and prompt founders to press investors? - What can Raise do to help companies? - ### Interest Level: High, Medium, Low - What makes a high interest investor? - What makes a medium interest investor? - What makes a low interest investor? ### What information should be given to companies, and what should not? - Review the current cards and see if there are any which could be removed to create more space ... .. . # Deal Room User Journeys ## Raise Impact Technologies ### Angel 1 (M.W.) **Amount Invested: $125,000** Profile of someone who is an existing investor in Raise. He is an angel investor who has invested $125,000 in total. He has just invested a further $25,000 in Raise's current round. #### TIMELINE ##### Aug 19th - Signs NDA - Simulates $100,000 - Simulates $50,000 ##### Aug 27th - Simulates $25,000 - Simulates $50,000 ##### Sept 2nd - Simulates $25,000 x4 - Views Document: Company Cap Table ##### Sept 10th - Simulates $50,000 x2 - Views Documents: - Wire Instructions - Term Sheet - Investment Memo ##### Oct 16th - Simulates $25,000 ##### Oct 17th - Simulates $25,000 - ***INVESTS $25,000*** ... #### METRICS ##### How many visits? - 14 ##### How much time? - 2h 1m 40s (*Ave: 8m 41s*) ##### How many simulations? - 12 - 1x $100,000 - 4x $50,000 - 7x $25,000 ##### How many docs viewed? - 11 Viewed - **6x** Wire Instructions - **2x** Cap Table (Shareholders & Convertibles) - **2x** Term Sheet - **1x** Investment Memo - 0 Downloaded ... #### INSIGHTS ... ### Angel 2 (J.W.) **Amount Invested: $100,000** Early stage angel investor in Raise. Recently completed a $25,000 investment in most recent funding round. #### TIMELINE ##### Sept 6th - Signs NDA - Simulates $50,000 - Documents Viewed: - Cap Table (Shareholders & Convertibles) - Financial Model Summary - Pitch Deck - Term Sheet ##### Sept 9th - Documents Viewed: - Investor Updates (July & August) - References (Customers & Founders) - Cap Table (Shareholders & Convertibles) - Financial Model (Summary) - Pitch Deck - Investment Memo - Term Sheet - Simulates $50,000 ##### Sept 13th - Documents Viewed: - Investment Memo - Financial Model (Summary) - Pitch Deck - Wire Instructions ##### Oct 9th - Documents Viewed: - Wire Instructions ##### Oct 13th - ***INVESTS $25,000*** #### METRICS ##### How many visits? - 14 ##### How much time? - 6h 40m 0s (*Ave: 28m 34s*) ##### How many simulations? - 2 - 2x $50,000 ##### How many docs viewed? - 38 Viewed - **8x** Cap Table (Shareholders & Convertibles) - **6x** Financial Model (Summary) - **6x** Pitch Deck - **4x** Wire Instructions - **4x** Term Sheet - **4x** Investment Memo - **2x** Investor Updates (July) - **2x** Investor Updates (August) - **2x** References (Customers & Founders) - 0 Downloaded #### INSIGHTS ... ### Institution (D.T.) **Amount Invested: $125,000** Insitutional investor in Raise. Recently completed a $? investment in most recent funding round. #### TIMELINE ##### Oct 21st - Signs NDA ##### Oct 21nd - Documents Viewed: - Term Sheet - Wire Instructions - Pitch Deck - FAQs - Investment Memo - Product & Key Metrics - Financial Model Summary - Incorporation Certificate (Kenya) - Incorporation Certificate (Bahamas) - Memorandum of Articles - Founders Agreement (Vesting) - Cap Table - Corporate Structure - References (Customers & Founders) - Investor Update (July) - Investor Update (August) - Documents Downloaded - Cap Table - Founders' Agreement - Corporate Structure - References (Customers & Founders) ##### Nov 3rd - Documents Viewed: - Financial Model Summary ##### Nov 4th - Documents Viewed: - Investment Memorandum - References (Customers & Founders) #### METRICS ##### How many visits? - 13 ##### How much time? - 22h 29m 0s (*Ave: 1h 43m 46s*) ##### How many simulations? - 0 ##### How many docs viewed? - 50 Viewed - **6x** Financial Model Summary - **6x** References (Customers & Founders) - **4x** Cap Table - **4x** Investment Memorandum - **4x** Corporate Structure - **4x** Investor Update (July) - **4x** Investor Update (August) - **3x** Founders Agreement (Vesting) - **2x** Term Sheet - **2x** Wire Instructions - **2x** Pitch Deck - **2x** Product & Key Metrics - **2x** Incorporation Certificate (Kenya) - **2x** Incorporation Certificate (Bahamas) - **2x** Memorandum of Articles (Bahamas) - **2x** FAQs - 5 Downloaded - Cap Table - Founders' Agreement - Corporate Structure - References (Customers & Founders) - Investment Memorandum #### INSIGHTS ... ### Institution 2 (Ife) **Amount Invested: $125,000** Insitutional investor in Raise. Recently completed a $25,000 investment in most recent funding round. #### TIMELINE ##### Sept 6th - Signs NDA - Simulates $50,000 - Documents Viewed: - Cap Table (Shareholders & Convertibles) - Financial Model Summary - Pitch Deck - Term Sheet ##### Sept 9th - Documents Viewed: - Investor Updates (July & August) - References (Customers & Founders) - Cap Table (Shareholders & Convertibles) - Financial Model (Summary) - Pitch Deck - Investment Memo - Term Sheet - Simulates $50,000 ##### Sept 13th - Documents Viewed: - Investment Memo - Financial Model (Summary) - Pitch Deck - Wire Instructions ##### Oct 9th - Documents Viewed: - Wire Instructions ##### Oct 13th - ***INVESTS $25,000*** #### METRICS ##### How many visits? - 14 ##### How much time? - 6h 40m 0s (*Ave: 28m 34s*) ##### How many simulations? - 2 - 2x $50,000 ##### How many docs viewed? - 38 Viewed - **8x** Cap Table (Shareholders & Convertibles) - **6x** Financial Model (Summary) - **6x** Pitch Deck - **4x** Wire Instructions - **4x** Term Sheet - **4x** Investment Memo - **2x** Investor Updates (July) - **2x** Investor Updates (August) - **2x** References (Customers & Founders) - 0 Downloaded #### INSIGHTS ... ### Institution 3 (R.Y.) **Amount Invested: $75,000** #### TIMELINE ##### Sept 5th - Signs NDA ##### Oct 6th - Signs NDA (Again?) - Simulates $25,000 - Simulates $50,000 - Documents Viewed: - Financial Model (Summary) - Pitch Deck ##### Oct 8th - Documents Viewed: - Financial Model (Summary) - Product & Key Metrics - Term Sheet - Investor Update (July) ##### Oct 12th - Documents Viewed: - Product & Key Metrics - Cap Table #### METRICS ##### How many visits? - 8 ##### How much time? - 3h 13m 30s (*Ave: 24m 11s*) ##### How many simulations? - 2 - 1x $50,000 - 1x $25,000 ##### How many docs viewed? - 18 Viewed - **4x** Financial Model (Summary) - **4x** Product & Key Metrics - **4x** Pitch Deck - **2x** Term Sheet - **2x** Investor Update (July) - **2x** Cap Table - 0 Downloaded ... .. . ## Africa Index Ventures Ltd ### Angel (M.S.) **Amount Invested: $0?** Description of investor profile for persona background. #### TIMELINE ##### Nov 3rd - Signs NDA - Views Documents: - Valuation Report - Form of SAFE - Simulates $10,000 - Views Documents: - Term Sheet - Valuation Report - Form of SAFE - Pitch Deck ##### Nov 4th - Simulates $2,000 ##### Nov 9th - Signs NDA - Simulates $10,000 - Simulates $8,000 - Views Documents: - Pitch Deck - Form of SAFE ##### Nov 12th - Views Documents: - Top Countries ... #### METRICS ##### How many visits? - 6 ##### How much time? - 11h 53m 50s (*Ave: 1h 58m 58s*) ##### How many simulations? - 4 - 2x $10,000 - 1x $8,000 - 1x $2,000 ##### How many docs viewed? - 31 Viewed - **11x** Pitch Deck - **8x** Valuation Report - **6x** Form of SAFE - **4x** Term Sheet - **2x** Top Countries - 0 Downloaded ... #### INSIGHTS ... ### Insitutional (Pariti) **Amount Invested: $0?** Description of investor profile for persona background. #### TIMELINE ##### Nov 11th - Signs NDA - Views Documents: - GA (30th Oct, 2020) - Total Impressions (30th Oct, 2020) - Validation - Pitch Deck - SLA Revenue Projections - Signs NDA (again?) ##### Nov 12th - Views Documents: - SLA Revenue Projections - Pitch Deck ##### Nov 13th - Views Documents: - Pitch Deck - SLA Revenue Projections - Validation - Founders Sauce + StartupList Africa ... #### METRICS ##### How many visits? - 4 ##### How much time? - 8h 38m 10s (*Ave: 2h 9m 33s*) ##### How many simulations? - 0 ##### How many docs viewed? - 30 Viewed - **10x** SLA Revenue Projections - **8x** Pitch Deck - **4x** Validation - **4x** Founders Sauce + StartupList Africa - **2x** GA (30th Oct, 2020) - **2x** Total Impressions (30th Oct, 2020) - 1 Downloaded - **1x** SLA Revenue Projections ... #### INSIGHTS ... .. . ## AMT Technologies Ltd ### Angel 1 (S.G.) **Amount Invested: $10,000** Description of investor profile for persona background. #### TIMELINE ##### Oct 16th - Signs NDA - Simulates $5,000 - Signs NDA (Again?) ##### Oct 22nd - Signs NDA - Simulates $5,000 - ***INVESTS $5,000*** - Views Documents: - Bank Details - Investor Deck - Operating Model (Raise) - Valuation Report ##### Nov 11th - Signs NDA - Simulates $5,000 x2 - ***INVESTS $5,000*** - Views Documents: - Bank Details ... #### METRICS ##### How many visits? - 8 ##### How much time? - 3h 51m 10s (*Ave: 28m 54s*) ##### How many simulations? - **4x** $5,000 ##### How many docs viewed? - 18 Viewed - **10x** Bank Details - **4x** Investor Deck - **2x** Operating Model (Raise) - **2x** Valuation Report - 0 Downloaded ... #### INSIGHTS ... ### Angel 2 (B.K.) **Amount Invested: $10,000** Description of investor profile for persona background. #### TIMELINE ##### Oct 30th - Signs NDA - Simulates $5,000 - ***INVESTS $5,000*** ... #### METRICS ##### How many visits? - 2 ##### How much time? - 23m 40s (*Ave: 11m 50s*) ##### How many simulations? - **1x** $5,000 ##### How many docs viewed? - 0 Viewed - 0 Downloaded ... #### INSIGHTS ... ### Angel 3 (J.G.) **Amount Invested: $19,000** Description of investor profile for persona background. #### TIMELINE ##### Nov 8th - Signs NDA - Simulates $9,000 - Views Documents: - Bank Details - Post Money SAFE (Cap Only) - Investor Deck - Operating Model (Raise) - Valuation Report - Signs NDA (Again)? ##### Nov 10th - Simulates $9,000 - ***INVESTS $9,000*** ... #### METRICS ##### How many visits? - 4 ##### How much time? - 1h 5m 10s (*Ave: 16m 18s*) ##### How many simulations? - **2x** $9,000 ##### How many docs viewed? - 18 Viewed - **6x** Post Money SAFE (Cap Only) - **4x** Bank Details - **4x** Valuation Report - **2x** Investor Deck - **2x** Operating Model (Raise) - 4 Downloaded - Post Money SAFE (Cap Only) - Bank Details - Operating Model (Raise) - Investor Deck ... #### INSIGHTS ... .. . ## QNUM Analytics ### Angel 1 (V.M.) **Amount Invested: $0** Description of investor profile for persona background. #### TIMELINE ##### Sept 6th - Signs NDA (x2) - Views Documents: - Appointment Contract (Brian) - Pitch Deck - Business Plan v2 - Co-Founder Agreement (Brian) - Appointment Contract (Lesley) - Appointment Contract (Bheki) - Simulates: - $1,000 - $1,000,000 x2 - $4,000,000 - $2,000,000 - $3,000,000 ##### Sept 7th - Views Documents: - DE Certificate of Formation - Co-Founder Agreement (Brian) - Shareholders Agreement - EIN Letter ##### Sept 13th - Views Documents: - DE Certificate of Formation - Co-Founder Agreement (Lesley) - EIN Letter ##### Sept 19th - Views Documents: - Operating Agreement ... #### METRICS ##### How many visits? - 8 ##### How much time? - 2d 4h 14m 20s (*Ave: 6h 31m 48s*) ##### How many simulations? - 6 - **1x** $1000 - **2x** $1,000,000 - **1x** $2,000,000 - **1x** $3,000,000 - **1x** $4,000,000 ##### How many docs viewed? - 30 Viewed - **4x** Appointment Contract (Brian) - **4x** Co-Founder Agreement (Brian) - **4x** DE Certificate of Formation - **4x** EIN Letter - **2x** Pitch Deck - **2x** Business Plan v2 - **2x** Co-Founder Agreement (Lesley) - **2x** Appointment Contract (Lesley) - **2x** Appointment Contract (Bheki) - **2x** Shareholders Agreement - **2x** Operating Agreement - 3 Downloaded - Pitch Deck - Business Plan v2 - Shareholders Agreement ... #### INSIGHTS] ...