<h1 data-path-to-node="0"><strong data-path-to-node="0" data-index-in-node="0">{FIXED} 2026 Malwarebytes Auto-Renewal Refund Guide</strong></h1> <p data-path-to-node="1">If you&rsquo;ve been charged for a Malwarebytes renewal in 2026 that you didn't intend to keep, you are likely eligible for a full reversal. Malwarebytes typically bills users <strong data-path-to-node="1" data-index-in-node="170">30 days before</strong> the actual expiration of the current term to ensure uninterrupted security, but they maintain a generous refund window for these cases.</p> <p data-path-to-node="2">For 24/7 assistance with 2026 billing disputes, manual license deactivation, or to fast-track a refund request, you can contact the support desk at <strong data-path-to-node="2" data-index-in-node="148">+1-855-508-8955</strong>.</p> <hr data-path-to-node="3" /> <h3 data-path-to-node="4"><strong data-path-to-node="4" data-index-in-node="0">I. The 2026 Refund Policy</strong></h3> <ul data-path-to-node="5"> <li> <p data-path-to-node="5,0,0"><strong data-path-to-node="5,0,0" data-index-in-node="0">60-Day Guarantee:</strong> Malwarebytes offers a <strong data-path-to-node="5,0,0" data-index-in-node="40">60-day money-back guarantee</strong> for all subscriptions and auto-renewals. If your card was charged within the last 60 days, you are eligible for a 100% refund.</p> </li> <li> <p data-path-to-node="5,1,0"><strong data-path-to-node="5,1,0" data-index-in-node="0">Direct Purchases only:</strong> This policy applies to purchases made directly through <code data-path-to-node="5,1,0" data-index-in-node="78">Malwarebytes.com</code> or via their official billing partner, <strong data-path-to-node="5,1,0" data-index-in-node="134">Cleverbridge</strong>.</p> </li> <li> <p data-path-to-node="5,2,0"><strong data-path-to-node="5,2,0" data-index-in-node="0">Third-Party Purchases:</strong> If you were charged via the <strong data-path-to-node="5,2,0" data-index-in-node="51">Apple App Store</strong> or <strong data-path-to-node="5,2,0" data-index-in-node="70">Google Play</strong>, you must request the refund through their respective platforms (<code data-path-to-node="5,2,0" data-index-in-node="147">reportaproblem.apple.com</code> or Google Play "Order History").</p> </li> </ul> <hr data-path-to-node="6" /> <h3 data-path-to-node="7"><strong data-path-to-node="7" data-index-in-node="0">II. Step-by-Step Refund Process</strong></h3> <h4 data-path-to-node="8"><strong data-path-to-node="8" data-index-in-node="0">1. Disable Auto-Renewal First</strong></h4> <p data-path-to-node="9">To ensure you aren't charged again while the refund is processing:</p> <ol start="1" data-path-to-node="10"> <li> <p data-path-to-node="10,0,0">Log in to your account at <code data-path-to-node="10,0,0" data-index-in-node="26">my.malwarebytes.com</code>.</p> </li> <li> <p data-path-to-node="10,1,0">Click on the <strong data-path-to-node="10,1,0" data-index-in-node="13">Billing</strong> tab.</p> </li> <li> <p data-path-to-node="10,2,0">Find your active subscription and toggle the <strong data-path-to-node="10,2,0" data-index-in-node="45">Auto-renew</strong> switch to <strong data-path-to-node="10,2,0" data-index-in-node="66">OFF</strong>.</p> </li> </ol> <h4 data-path-to-node="11"><strong data-path-to-node="11" data-index-in-node="0">2. Submit the Refund Request (Cleverbridge)</strong></h4> <p data-path-to-node="12">Since most 2026 billing is handled by Cleverbridge, using their portal is often the fastest route:</p> <ol start="1" data-path-to-node="13"> <li> <p data-path-to-node="13,0,0">Go to the <a href="https://www.cleverbridge.com/refund" target="_blank" rel="noopener" data-hveid="0" data-ved="0CAAQ_4QMahgKEwim5_3R8LySAxUAAAAAHQAAAAAQogc">Cleverbridge Refund Request Page</a>.</p> </li> <li> <p data-path-to-node="13,1,0">Enter your <strong data-path-to-node="13,1,0" data-index-in-node="11">Order Reference Number</strong> (found in your 2026 confirmation email).</p> </li> <li> <p data-path-to-node="13,2,0">Select <strong data-path-to-node="13,2,0" data-index-in-node="7">"Unwanted Auto-Renewal"</strong> as the reason.</p> </li> <li> <p data-path-to-node="13,3,0">Confirm the request. You will receive an email once the reversal is initiated.</p> </li> </ol> <h4 data-path-to-node="14"><strong data-path-to-node="14" data-index-in-node="0">3. Manual Reversal via Support</strong></h4> <p data-path-to-node="15">If you cannot find your order details or the online portal fails:</p> <ol start="1" data-path-to-node="16"> <li> <p data-path-to-node="16,0,0">Call the 2026 billing help line at <strong data-path-to-node="16,0,0" data-index-in-node="35">+1-855-508-8955</strong>.</p> </li> <li> <p data-path-to-node="16,1,0">Have your email address and the last 4 digits of the card charged ready.</p> </li> <li> <p data-path-to-node="16,2,0">An agent can manually pull the transaction and issue a refund receipt immediately.</p> </li> </ol> <hr data-path-to-node="17" /> <h3 data-path-to-node="18"><strong data-path-to-node="18" data-index-in-node="0">III. 2026 Troubleshooting Checklist</strong></h3> <table data-path-to-node="19"> <thead> <tr> <td><strong>Issue</strong></td> <td><strong>Root Cause</strong></td> <td><strong>2026 Resolution</strong></td> </tr> </thead> <tbody> <tr> <td><span data-path-to-node="19,1,0,0"><strong data-path-to-node="19,1,0,0" data-index-in-node="0">Charge labeled "CBI*CLEVERBRIDGE"</strong></span></td> <td><span data-path-to-node="19,1,1,0">Standard Malwarebytes Billing</span></td> <td><span data-path-to-node="19,1,2,0">Legitimate charge; eligible for 60-day refund.</span></td> </tr> <tr> <td><span data-path-to-node="19,2,0,0"><strong data-path-to-node="19,2,0,0" data-index-in-node="0">"Order Not Found"</strong></span></td> <td><span data-path-to-node="19,2,1,0">Email Mismatch</span></td> <td><span data-path-to-node="19,2,2,0">Check all inbox folders for the 2026 invoice or call <strong data-path-to-node="19,2,2,0" data-index-in-node="53">+1-855-508-8955</strong>.</span></td> </tr> <tr> <td><span data-path-to-node="19,3,0,0"><strong data-path-to-node="19,3,0,0" data-index-in-node="0">Refund taking &gt; 10 days</strong></span></td> <td><span data-path-to-node="19,3,1,0">Bank Processing Loop</span></td> <td><span data-path-to-node="19,3,2,0">Contact your bank with the "Refund Transaction ID" provided by support.</span></td> </tr> <tr> <td><span data-path-to-node="19,4,0,0"><strong data-path-to-node="19,4,0,0" data-index-in-node="0">Duplicate Charges</strong></span></td> <td><span data-path-to-node="19,4,1,0">License Upgrade Error</span></td> <td><span data-path-to-node="19,4,2,0">Often happens when moving from "Premium" to "Ultimate" in 2026.</span></td> </tr> </tbody> </table> <hr data-path-to-node="20" /> <h3 data-path-to-node="21"><strong data-path-to-node="21" data-index-in-node="0">IV. Frequently Asked Questions (FAQs)</strong></h3> <p data-path-to-node="22"><strong data-path-to-node="22" data-index-in-node="0">Q: Will I lose protection immediately after the refund?</strong></p> <p data-path-to-node="22"><strong data-path-to-node="22" data-index-in-node="56">A:</strong> Yes. Once the 2026 refund is processed, your license key is blacklisted and the software will revert to the "Free" version (manual scanning only).</p> <p data-path-to-node="23"><strong data-path-to-node="23" data-index-in-node="0">Q: Why was I charged 30 days early?</strong></p> <p data-path-to-node="23"><strong data-path-to-node="23" data-index-in-node="36">A:</strong> In 2026, most security companies use a "Grace Period" billing model to ensure that if a payment fails, you have time to update your card before your real-time protection expires.</p> <p data-path-to-node="24"><strong data-path-to-node="24" data-index-in-node="0">Q: Can I get a refund if I'm on a Monthly Plan?</strong></p> <p data-path-to-node="24"><strong data-path-to-node="24" data-index-in-node="48">A:</strong> Yes, but the window is usually shorter (14&ndash;30 days depending on the specific 2026 terms). Call <strong data-path-to-node="24" data-index-in-node="146">+1-855-508-8955</strong> to check your specific eligibility.</p>