# QuickBooks Payroll Not Updating – Complete Fix Guide
If you are dealing with QuickBooks Payroll not updating, you are not alone. Many QuickBooks Desktop users experience issues like quickbooks payroll update not working, quickbooks desktop payroll updates not working, and situations where quickbooks payroll won’t update at all. These problems can disrupt payroll runs, prevent tax table updates, and lead to noncompliance. In this complete guide, we’ll explain why this happens and give you step‑by‑step fixes that actually work.

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## What Does It Mean When QuickBooks Payroll Will Not Update?
When QuickBooks payroll will not update, it means your QuickBooks Desktop software is unable to download or install the latest payroll updates from Intuit. Payroll updates are essential because they include:
- Latest tax table changes
- Updated payroll calculations
- Compliance with federal and state payroll regulations
If these updates fail, you may experience issues like:
- **Unable to run payroll correctly** – Calculations for employee wages, taxes, or deductions may be incorrect.
- **Payroll update error messages** – QuickBooks may show alerts such as “Update Failed” or “Payroll Update Not Completed.”
- **Stuck payroll dates** – Even after attempting an update, the payroll update date may not change.
- **Failure to submit payroll taxes** – Missing updates can cause noncompliance with tax authorities.
Common causes of QuickBooks payroll not updating include outdated QuickBooks versions, inactive payroll subscriptions, firewall or antivirus restrictions, or corrupted QuickBooks program files.
Essentially, when QuickBooks won’t update payroll, it prevents your business from staying current with payroll tax rules and can lead to payroll processing problems if not resolved promptly.
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## Common Causes of QuickBooks Payroll Update Not Working
Many users encounter issues where QuickBooks Payroll not updating, QuickBooks payroll update not working, or QuickBooks desktop payroll updates not working. Understanding the reasons behind these problems helps you fix them efficiently.
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1. **Outdated QuickBooks Desktop Version**
If your QuickBooks Desktop is not updated to the latest release, payroll updates may fail. QuickBooks payroll won’t update if the software doesn’t support the newest payroll tax tables.
2. **Inactive Payroll Subscription**
A valid and active payroll subscription is required for updates. If your subscription has expired, QuickBooks won’t update payroll, even when you click “Get Payroll Updates.”
3. **Internet Connectivity Issues**
A weak or unstable internet connection can prevent QuickBooks from downloading payroll updates. Slow or intermittent connectivity often causes QuickBooks payroll will not update errors.
4. **Incorrect System Date and Time**
Payroll updates rely on accurate system date and time settings. If your computer’s date or time is incorrect, QuickBooks payroll update not working may occur.
5. **Security Software Blocking Updates**
Firewall, antivirus, or other security software may block QuickBooks from accessing the update servers, causing QuickBooks payroll won’t update issues.
6. **Damaged QuickBooks Program or Payroll Files**
Corrupted installation files or damaged payroll data can prevent updates. Users often experience QuickBooks desktop payroll updates not working due to broken program files or tax table errors.
7. **Insufficient Permissions**
Running QuickBooks without administrator rights can block payroll updates. Always run QuickBooks as administrator to prevent QuickBooks payroll will not update errors.
## How to Fix QuickBooks Payroll Won’t Update – Step by Step
If your QuickBooks Payroll won’t update, it can disrupt payroll processing and compliance. The problem often occurs due to outdated software, network issues, or subscription problems. Follow these steps carefully to resolve the issue.
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### Step 1: Update QuickBooks Desktop
- Open QuickBooks Desktop.
- Navigate to **Help > Update QuickBooks Desktop**.
- Click **Update Now**.
- Select **Get Updates**.
- Restart QuickBooks and check if payroll updates.
Updating QuickBooks ensures your program supports the latest payroll service files.
### Step 2: Confirm Payroll Subscription Status
- Go to **Employees > My Payroll Service > Account/Billing Information**.
- Verify that your payroll subscription is active.
- Renew the subscription if it’s inactive.
QuickBooks won’t update payroll if the subscription is expired or inactive.
### Step 3: Use the QuickBooks Tool Hub
- Download and install the QuickBooks Tool Hub from the official site.
- Open Tool Hub and select **Program Problems**.
- Click **Quick Fix my Program**.
- Restart QuickBooks and try updating payroll again.
Tool Hub fixes many hidden program issues preventing updates.
### Step 4: Run QuickBooks as Administrator
- Right-click the QuickBooks icon.
- Select **Run as Administrator**.
- Attempt the payroll update.
Running as administrator resolves permission-related issues.
### Step 5: Configure Firewall and Antivirus Settings
- Temporarily disable antivirus or firewall software.
- Add exceptions for QuickBooks and its update services.
- Re-enable security software after updating payroll.
Firewalls or antivirus software often block payroll update downloads.
### Step 6: Verify System Date & Time
- Check your computer’s date and time settings.
- Make sure they match your current timezone.
Incorrect system time can prevent QuickBooks from connecting to update servers.
### Step 7: Verify and Rebuild Company Data
- Go to **File > Utilities > Verify Data**.
- If errors are found, run **File > Utilities > Rebuild Data**.
Corrupted company files or payroll data can stop updates.
### Step 8: Check for Windows Updates
- Ensure your operating system is up-to-date.
- Install pending updates and restart your computer.
Missing Windows updates may cause compatibility issues with QuickBooks payroll updates.
### Step 9: Download Payroll Updates Manually (Optional)
- Go to the QuickBooks Payroll Update page.
- Download the latest payroll update for your QuickBooks version.
- Follow on-screen instructions to install it.
Manual updates can bypass automatic update issues.
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## FAQs About QuickBooks Payroll Not Updating
1. **Why is my QuickBooks Payroll not updating even after I click “Get Payroll Updates”?**
If QuickBooks Payroll is not updating after clicking “Get Payroll Updates,” it is usually due to an outdated QuickBooks version, an inactive payroll subscription, or an unstable internet connection. Firewall or antivirus settings may also block QuickBooks from connecting to the update servers.
2. **What should I do if QuickBooks Payroll update not working without error messages?**
When Quickbooks payroll updates are not working without showing errors, check your payroll subscription status, restart QuickBooks as an administrator, and ensure your internet connection is stable. Updating QuickBooks Desktop often resolves this issue.
3. **How do I know if QuickBooks Desktop payroll updates are not working because of my subscription?**
Go to **Employees > My Payroll Service > Account/Billing Information**. If your subscription is expired or inactive, QuickBooks won’t update payroll until it is renewed.
4. **Why does QuickBooks payroll won’t update and keeps showing old tax tables?**
If QuickBooks shows outdated tax tables after quickbooks payroll won’t update, it may mean the payroll update did not complete properly due to internet issues, firewall restrictions, or corrupted update files. Running QuickBooks as administrator and using the repair tools can help.
5. **Is an unstable internet connection a reason QuickBooks payroll will not update?**
Yes. Poor or intermittent internet can interrupt payroll downloads and cause quickbooks payroll update not working problems. Using a stable network connection is crucial.
6. **Can firewall or antivirus software prevent QuickBooks payroll updates?**
Yes, firewall or antivirus software can block QuickBooks from accessing the update servers, leading to quickbooks payroll won’t update errors. Adjusting security settings or allowing QuickBooks through the firewall often resolves the issue.
7. **What do I do when a QuickBooks Payroll update fails with error codes like PS032 or 15270?**
Errors such as PS032 or 15270 indicate problems with payroll files, subscription validation, or update installation. Running QuickBooks as administrator, repairing company files, and re-downloading updates usually fix these errors.
8. **Should I update QuickBooks Desktop first before attempting payroll updates?**
Yes. An outdated QuickBooks Desktop version often causes QuickBooks Desktop payroll updates not working because older versions may not support the latest payroll tax tables. Always update QuickBooks first.
9. **What should I do if QuickBooks payroll update keeps failing month after month?**
If QuickBooks payroll updates are not working consistently, try resetting payroll updates, check for stuck paychecks, send any pending payroll usage data, and repair your company file. Backing up and restoring a recent stable file may also help.
10. **When should I contact [QuickBooks Payroll Support](https://quickbooks-payroll-support-hub.weebly.com/)?**
If all standard troubleshooting fails — updating QuickBooks, checking subscription status, checking internet/firewall settings, and repairing files — contact QuickBooks Payroll Support for advanced assistance to revalidate your payroll service key or resolve technical issues.