# How fix QuickBooks Unrecoverable Error when opening company file after new update?
![quickbooks-unrecoverable-error](https://hackmd.io/_uploads/HkaQK55TR.png)
Most often, users end up with a QuickBooks Unrecoverable error while opening a data file due to damage or corruption in the file. In other instances, this issue might arise due to a change in the company file folder. Unfortunately, when this issue arises, it might prevent the users from accessing the data file, which interrupts the entire ongoing process.
## Fixation Way 1: Make Use of Another QuickBooks User To Run the Application
• Initially, you must browse to the Company menu, choose the Setup Users and Passwords, and click the Set Up users option.
• Afterwards, you can continue with the ongoing process by selecting the highlighted Set Up Users and Roles option.
• Soon after this, you are supposed to go with the Add User option and then mention the accurate username and password within the respective text fields.
• Next, users can modify the user name according to their preference and then hit the Finish button.
• To proceed, you need to move to the File menu and then choose the highlighted Close Company/Logoff option.
• Furthermore, you must log in to the data file accurately using the new login details.
• Finally, if you notice that the new user works accurately, then remove the user encountering problems and create them once again to see if the issue persists.
## Fixation Way 2: Try Opening the Sample Company File On Your Workstation to Fix the Issue
The main purpose of opening the sample company file is to diagnose whether the issue is with the data file or with the QuickBooks application. Thus, it will help you find the root cause that triggers the QuickBooks Unrecoverable error, making it easier to fix.
• In the first attempt, all you need to do is press the Ctrl key and then double-tap on the QuickBooks icon.
• Afterwards, you must keep pressing the Ctrl key unless you notice that the No Company window is presented on the screen.
• In the next stage, from the No Company Open window, you must tap the highlighted Open a Sample file option.
• Next, you need to try opening any one of the sample files from the list of available options.
• Now, if you notice that the sample data file is open on your system and you don’t get any error, it simply states that there is some damage in the company file folder. In such a scenario, all you can do is establish a recent backup or use the ADR tool to recover the lost file.
## Fixation Way 3: Transferring the QuickBooks Data File to a Distinct Location
If the above solutions fail and you are unable to rectify the [QuickBooks Unrecoverable error](https://qbookassist.com/quickbooks-unrecoverable-error/), try copying the data file to another location.
• In the beginning, all you need to do is right-click anywhere on the desktop and then hit the New and then the Folder options. Later, you will need to assign a new name to the folder, e.g., QBTEST.
• Now, you need to launch the folder that contains your data file.
• Afterwards, you must right-click the company file to select the highlighted Copy option.
• Once you are all set, then you need to simply paste the copied data file into the QBTEST folder that you have recently created.
• Next, you must launch the company file from the newly established folder.
• However, if you notice that the data file is opening from another location, it means that the folder containing the file is damaged or the path is too big. In that scenario, all you need to do is establish a new folder for the data file.
• On the other hand, if you still receive the error after changing the location, try another method.