# Post-mortem 9 July 2025 On July 9, 2025, the Pragma publisher on the Starknet mainnet experienced an outage that lasted for 13 hours. This downtime caused the NSTR and LORDS price feeds to become stale. Fortunately, no user funds were at risk, as market volatility for these assets was low during the outage. This document outlines the events that led to the outage and the steps we are taking to prevent similar incidents. # Root Cause Analysis The outage was caused by a technical failure in our internal reporting system. The NSTR and LORDS price feeds are listed as **high-risk** in our documentation due to a lack of decentralization. Since Pragma is currently the sole data provider for these assets, the feeds did not receive any updates while our publisher was offline. This represents a single point of failure that this incident has highlighted. # Action Items To address this issue and improve the resilience of our feeds, we are taking the following steps: **Immediate Fix:** The underlying bug in the reporting system has been identified and patched. This fix restores service and improves the overall stability of the publisher. **Increase Decentralization:** We are accelerating the process of onboarding additional data providers. We encourage all users to review the risk metrics for each feed in our official documentation. We are committed to transparency and to improving the robustness of our infrastructure.