1-833-845-1858United Airlines cancellation policy %Help
United Airlines offers a comprehensive cancellation policy that varies based on the type of ticket purchased, the timing of the cancellation, and specific circumstances surrounding the travel disruption. Understanding these policies can help travelers make informed decisions and minimize potential fees.
**24-Hour Risk-Free Cancellation**
United Airlines provides a 24-hour risk-free cancellation policy for most ticket types. If you cancel your flight within 24 hours of booking and at least one week before the scheduled departure, you are eligible for a full refund. This applies to all fare types, including Basic Economy, provided the booking was made directly through United Airlines .
**Basic Economy Tickets**
Basic Economy tickets are non-refundable and non-changeable beyond the initial 24-hour window. If you cancel a Basic Economy ticket after this period, you will forfeit the entire ticket amount without receiving any refund or travel credit .
**Non-Refundable Tickets**
For non-refundable tickets, cancellations made more than 24 hours after booking are subject to a cancellation fee. The fee varies depending on the route and fare class. For domestic flights, the fee is typically \$200, while international flights may incur a fee up to \$400. After deducting the cancellation fee, the remaining value of the ticket can be applied as a travel credit for future bookings with United Airlines .
**Refundable Tickets**
Refundable tickets offer greater flexibility. You can cancel these tickets at any time before the flight's departure and receive a full refund to your original payment method. Refunds are generally processed within 7 business days for credit card payments, though it may take up to 20 business days for other payment methods .
**Award Tickets**
For award tickets booked using MileagePlus miles, United Airlines no longer charges a redeposit fee for cancellations. However, if you fail to show up for your flight without prior cancellation, a \$125 fee applies to redeposit your miles, regardless of your MileagePlus status level .
**Special Circumstances**
United Airlines recognizes certain exceptional situations, such as the death of the passenger or a close family member, certain types of illnesses, or jury duty, as valid reasons for full refunds. This policy applies to all ticket types, including non-refundable and award tickets .
**Travel Credits**
If you receive a travel credit due to a cancellation, it is typically valid for one year from the date of issue. To use the credit, you can apply it during the payment process when booking a new flight through United Airlines .
**Managing Cancellations**
Travelers can manage their bookings and cancellations through United Airlines' official website or mobile app. For assistance, United Airlines provides customer support via phone, live chat, and email .
In summary, United Airlines' cancellation policy offers flexibility, especially when cancellations are made within the 24-hour window or due to special circumstances. Understanding the specifics of your ticket type and the associated policies can help you navigate cancellations effectively and minimize potential fees.