# 1-866-203-7571 Fix Epson Printer ET-2720 Not Printing Issue
**Call Support: 1-866-203-7571**
The Epson EcoTank ET-2720 is a reliable all-in-one printer designed for home and small office use. However, like any device, it may face occasional issues, including printing problems. When your ET-2720 does not print, it can be due to software, connectivity, or hardware issues. This guide will help you systematically identify and fix these problems.
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## 1. **Check Basic Printer Settings**
Before diving into technical fixes, verify basic configurations:
### 1.1 Power and Connectivity
* Ensure the printer is **turned on** and the display shows no errors.
* Check that all **cables are connected properly**, including USB or power cables.
* If using **Wi-Fi**, make sure the printer is connected to the same network as your computer or device.
### 1.2 Printer Status
* Open **Devices and Printers** on Windows or **Printers & Scanners** on Mac.
* Check if your ET-2720 is **set as default printer**.
* Look for any **error messages** such as "Offline" or "Paper Jam."
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## 2. **Resolve Paper and Ink Issues**
Printing issues often stem from paper or ink problems.
### 2.1 Check Ink Levels
* The ET-2720 uses **EcoTank refillable ink tanks**. Low ink may prevent printing.
* Refill the tanks if levels are low. Avoid overfilling, which can cause leaks.
### 2.2 Paper Check
* Ensure paper is properly loaded in the tray.
* Remove any **jammed paper** and straighten the stack.
* Use paper within the printer’s **recommended specifications**.
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## 3. **Restart Printer and Computer**
Sometimes a simple restart can resolve software conflicts:
1. Turn off your printer.
2. Disconnect it from power for 30 seconds.
3. Restart your computer or device.
4. Turn the printer back on.
5. Try printing a **test page**.
## 4. **Check Printer Queue**
A blocked print queue can prevent documents from printing:
1. Open **Control Panel > Devices and Printers**.
2. Right-click the ET-2720 and select **See what’s printing**.
3. Cancel all documents in the queue.
4. Try printing again.
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## 5. **Update or Reinstall Printer Drivers**
Outdated or corrupted drivers are a common cause:
### 5.1 Update Drivers
* Visit the **Epson support website**: [https://www.epson.com/Support](https://www.epson.com/Support)
* Select **ET-2720** and download the latest drivers compatible with your operating system.
* Install the drivers and restart your computer.
### 5.2 Reinstall Drivers
* On Windows:
1. Open **Device Manager**.
2. Right-click the ET-2720 and choose **Uninstall device**.
3. Restart your PC.
4. Reinstall drivers from Epson’s official site.
* On Mac:
1. Go to **System Preferences > Printers & Scanners**.
2. Select ET-2720 and click **-** to remove it.
3. Add it again using **+** and follow the prompts.
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## 6. **Wireless Connection Issues**
If printing via Wi-Fi:
### 6.1 Verify Wi-Fi Connection
* Ensure the ET-2720 is connected to the same network as your device.
* Print a **network status sheet** from the printer’s control panel to confirm connection.
### 6.2 Reconnect Wi-Fi
1. Press **Wi-Fi Setup** on the printer.
2. Choose your network and enter the password.
3. Re-add the printer on your computer or mobile device.
### 6.3 Use Epson Smart Panel
* Download the **Epson Smart Panel App** for mobile devices.
* This allows easy Wi-Fi setup and remote printing.
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## 7. **Mobile Printing Problems**
For printing from smartphones or tablets:
* Ensure the **Epson Smart Panel** or **Epson iPrint App** is installed.
* Make sure your device is connected to the same Wi-Fi network as the ET-2720.
* If printing fails, restart both the printer and mobile device.
* Clear cached jobs in the app.
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## 8. **Clear Printer Spooler (Windows Only)**
The print spooler can get stuck and stop jobs from printing:
1. Press **Windows + R**, type `services.msc`, and hit Enter.
2. Scroll to **Print Spooler**, right-click, and select **Stop**.
3. Navigate to `C:\Windows\System32\spool\PRINTERS` and delete all files.
4. Go back to services, right-click **Print Spooler**, and select **Start**.
5. Try printing again.
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## 9. **Perform Printer Self-Test**
Testing the printer directly ensures hardware is fine:
1. Turn off the printer.
2. Press and hold the **Resume button**, then turn the printer on.
3. Release the button when the **power light starts flashing**.
4. A **self-test page** will print.
5. If the page prints, the problem is likely software or connection-related.
6. If the page doesn’t print, hardware issues need attention.
## 10. **Firmware Update**
Firmware issues can prevent printing:
* Go to Epson’s website and check for **firmware updates** for ET-2720.
* Download and install updates following the instructions.
* Restart the printer after update.
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## 11. **Check Firewall or Antivirus Settings**
Sometimes security software blocks printer communication:
* Temporarily disable firewall or antivirus and test printing.
* If it works, **create an exception** for the ET-2720 in your firewall settings.
* Re-enable security software afterward.
## 12. **Use USB Connection Temporarily**
If Wi-Fi printing fails consistently:
* Connect your printer to the computer via **USB cable**.
* Print a test page to confirm the printer works.
* This can isolate whether the issue is network-related.
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## 13. **Advanced Hardware Troubleshooting**
### 13.1 Print Head Cleaning
* Low-quality prints or no prints may indicate clogged print heads.
* Run **Epson’s Head Cleaning Utility** from the printer’s control panel or software.
* Print a **Nozzle Check Pattern** afterward.
### 13.2 Resetting Printer
* Sometimes resetting restores default settings.
* Hold **Resume button for 10 seconds** or follow the manual’s reset procedure.
## 14. **Common Errors and Fixes**
| Error Message | Solution |
| ---------------- | ------------------------------------- |
| Printer Offline | Check network, set as default printer |
| Paper Jam | Remove paper, check rollers |
| Ink Low | Refill tanks |
| Print Jobs Stuck | Clear printer queue, restart spooler |
## 15. **Maintenance Tips**
* **Regularly check ink levels** and refill before empty.
* **Use recommended paper types** to avoid jams.
* **Update drivers and firmware** periodically.
* Clean the **printer exterior and interior** to prevent dust accumulation.
## 16. **When to Call Support**
If you’ve tried all steps above and the ET-2720 still does not print, it may require professional support. You should **call Epson Technical Support at 1-866-203-7571**. They can help with:
* Advanced troubleshooting
* Firmware or driver conflicts
* Hardware repairs under warranty
**Call Support: 1-866-203-7571**
## 17. **Conclusion**
The Epson ET-2720 is a reliable printer, but printing issues can occur due to software, connectivity, or hardware problems. Following a systematic troubleshooting approach—checking power, connectivity, ink, drivers, and performing self-tests—will often resolve the problem. Always keep your printer updated and perform regular maintenance to prevent future issues.
If all else fails, contacting **Epson Support at 1-866-203-7571** ensures your printer is diagnosed and repaired professionally.
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