# 1-866-203-7571 How to Connect HP ENVY 6020e Printer to WiFi?
**1-866-203-7571**
Connecting your **HP ENVY 6020e printer** to WiFi allows you to print wirelessly from your computer, smartphone, or tablet. Whether you are setting up the printer for the first time or reconnecting after changing your network, this guide covers everything in detail.
If you need real-time support, you can also contact HP customer support at **1-866-203-7571**.
## Table of Contents
1. **Introduction to HP ENVY 6020e Wireless Printing**
2. **Requirements for WiFi Setup**
3. **Step 1: Unboxing and Preparing Your Printer**
4. **Step 2: Turn On the Printer**
5. **Step 3: Connect Printer to WiFi Using WPS**
6. **Step 4: Connect Printer to WiFi Using HP Smart App**
7. **Step 5: Install Printer Drivers on Windows**
8. **Step 6: Install Printer Drivers on Mac**
9. **Step 7: Mobile Printing Setup**
10. **Step 8: Print a Wireless Test Page**
11. **Troubleshooting WiFi Connection Issues**
12. **Tips for Stable Wireless Printing**
13. **Frequently Asked Questions (FAQs)**
14. **Conclusion**
## 1. Introduction to HP ENVY 6020e Wireless Printing
The **HP ENVY 6020e** is an all-in-one printer that supports printing, scanning, and copying. One of its key features is wireless connectivity, which allows you to print from multiple devices without the need for cables. Wireless printing saves time and provides convenience, especially in homes and small offices.
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## 2. Requirements for WiFi Setup
Before connecting your printer to WiFi, make sure you have the following:
* A **stable WiFi network** (2.4 GHz preferred).
* **WiFi network name (SSID)** and password.
* **Smartphone, tablet, or computer** with internet access.
* **HP Smart app** installed on your mobile device (available for iOS and Android).
* HP ENVY 6020e printer powered on and ready.
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## 3. Step 1: Unboxing and Preparing Your Printer
1. **Unbox the printer** carefully and remove all protective tapes, stickers, and packaging materials.
2. **Install the ink cartridges** included in the box:
* Open the ink cartridge access door.
* Insert the cartridges into the correct slots (black on the left, color on the right).
* Close the access door.
3. **Load paper** into the input tray. Adjust the paper guides so the paper fits snugly.
## 4. Step 2: Turn On the Printer
1. Connect the power cord to the printer and a power outlet.
2. Press the **Power button** to turn on the printer.
3. Wait until the printer initializes and displays the **ready status**.
## 5. Step 3: Connect Printer to WiFi Using WPS (Push Button)
If your router supports **WPS (WiFi Protected Setup)**, this is the fastest method:
1. On the printer control panel, **press and hold the Wireless button** until the light starts blinking.
2. On your WiFi router, **press the WPS button** within 2 minutes.
3. Wait for the printer’s wireless light to become **solid**, indicating it is connected to WiFi.
4. Print a wireless network report to confirm connectivity.
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## 6. Step 4: Connect Printer to WiFi Using HP Smart App
For most users, using the **HP Smart app** is the easiest method.
### Install HP Smart App
* **iOS**: Open the App Store → Search “HP Smart” → Install
* **Android**: Open Google Play Store → Search “HP Smart” → Install
* **Windows/Mac**: Download from [HP Smart Official Site](https://www.hp.com/go/hpsmart)
### Connect Printer
1. Open the **HP Smart app** on your device.
2. Tap **+ Add Printer** or **Set up a new printer**.
3. Select **HP ENVY 6020e** from the list of available printers.
4. The app will guide you through connecting the printer to your **WiFi network**:
* Enter your WiFi password when prompted.
* Wait for the printer to connect (the app will display confirmation).
5. Once connected, the printer is ready to print wirelessly.
## 7. Step 5: Install Printer Drivers on Windows
To print from a Windows PC:
1. Visit [HP Support – HP ENVY 6020e](https://support.hp.com)
2. Download the **full feature driver and software** for your version of Windows.
3. Run the installer:
* Select **Wireless** when prompted for connection type.
* Follow the on-screen instructions to complete setup.
4. After installation, select **HP ENVY 6020e** as the default printer.
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## 8. Step 6: Install Printer Drivers on Mac
To print from macOS:
1. Open **System Preferences → Printers & Scanners**
2. Click the **+** button to add a printer.
3. Select **HP ENVY 6020e** from the list.
4. macOS will automatically download the required driver.
5. Click **Add** to complete the installation.
## 9. Step 7: Mobile Printing Setup
You can print directly from **smartphones and tablets** using HP Smart:
1. Open the **HP Smart app**.
2. Ensure your mobile device is connected to the **same WiFi network** as the printer.
3. Select **Print Documents or Photos**.
4. Choose the printer and print.
You can also print using **Apple AirPrint** (iOS devices) or **Google Cloud Print** (Android devices).
## 10. Step 8: Print a Wireless Test Page
To ensure your printer is properly connected:
1. Open the printer menu on the control panel.
2. Navigate to **Reports → Wireless Test Report**.
3. Print the report to verify:
* Network name (SSID)
* IP address
* Connection status
A successful test page confirms your HP ENVY 6020e is fully connected.
## 11. Troubleshooting WiFi Connection Issues
Even with a clear guide, you may encounter issues. Here’s how to solve them:
### Common Problems
1. **Printer not detecting WiFi**
* Ensure the WiFi router is on and working.
* Move the printer closer to the router.
* Restart both printer and router.
2. **Wrong WiFi password**
* Re-enter the correct password using HP Smart app.
3. **Printer shows offline**
* Open **Control Panel → Devices and Printers → Right-click HP ENVY 6020e → Set as Default**
* Check printer’s IP address matches your network.
4. **Interference or weak signal**
* Remove other devices causing interference.
* Avoid metal or electronic obstacles between printer and router.
## 12. Tips for Stable Wireless Printing
* Use **2.4 GHz WiFi** instead of 5 GHz for better compatibility.
* Keep the printer **within 30 feet** of the router.
* Regularly update your **printer firmware** via HP Smart app.
* Restart printer periodically to maintain connectivity.
* Use a **dedicated WiFi network** if multiple devices cause congestion.
## 13. Frequently Asked Questions (FAQs)
### Q1: Can I connect HP ENVY 6020e to WiFi without HP Smart app?
Yes, you can use WPS or the printer’s control panel for wireless setup.
### Q2: Can I print from multiple devices at the same time?
Yes, as long as all devices are on the same WiFi network.
### Q3: What if the printer loses WiFi connection frequently?
Restart the router and printer, update firmware, and ensure there is no signal interference.
### Q4: Can I use mobile data instead of WiFi?
No, the printer requires a local WiFi network for wireless printing.
### Q5: How do I change WiFi network on my printer?
Use the **HP Smart app → Printer Settings → Wireless Setup Wizard → Select new network**.
## 14. Conclusion
Connecting your **HP ENVY 6020e printer to WiFi** is straightforward using either the HP Smart app or WPS method. Once connected, you can enjoy wireless printing from multiple devices including computers, smartphones, and tablets. Proper placement, updated firmware, and correct WiFi credentials ensure a stable and reliable connection.
For additional assistance, you can contact HP support directly at **1-866-203-7571**.
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