# 1-866-203-7571 How to Fix Canon TR4700 Printer Offline Problem? | Printer Tales **1-866-203-7571** Printers have become essential tools for home offices, businesses, and personal use. Among the popular options, the **Canon TR4700** is known for its reliability and high-quality printing. However, like all electronic devices, it is not immune to issues. One of the most frustrating problems users face is the **printer showing offline**, which prevents printing even when the device is powered on and properly connected. In this guide, we’ll explain **why the Canon TR4700 goes offline**, provide **step-by-step troubleshooting solutions**, and help you get your printer back online quickly. Whether you are a beginner or a tech-savvy user, this guide will help you fix the issue efficiently. * **Phone Support:** Call **1-866-203-7571** ## What Does “Printer Offline” Mean? When your Canon TR4700 printer shows as “offline,” it means your computer or device is unable to communicate with the printer. This issue can occur due to multiple reasons, including connection problems, driver issues, or printer settings. Common signs of the offline problem include: * Printer status shows **“Offline”** in Windows or macOS. * Print jobs get stuck in the queue. * Printer does not respond to any print commands. * Wireless connection is lost or unstable. Understanding the cause is the first step toward fixing it. * **Phone Support:** Call **1-866-203-7571** ## Common Causes of Canon TR4700 Offline Issues The Canon TR4700 printer offline problem may arise due to several reasons: 1. **Connection Issues** Loose cables, disconnected USB wires, or weak Wi-Fi signals can prevent your computer from connecting to the printer. 2. **Incorrect Printer Settings** Sometimes, your printer is set to “Use Printer Offline” mode, which stops communication with your device. 3. **Outdated or Corrupt Drivers** If the printer driver is missing, outdated, or corrupted, your computer cannot communicate with the Canon TR4700. 4. **Network Problems** Wireless printers depend on stable Wi-Fi networks. Any network disruption can make your printer appear offline. 5. **Pending Print Jobs** A jammed or stuck print queue can trigger the offline status. 6. **Firewall or Antivirus Interference** Overprotective firewall or antivirus software can block printer communication. * **Phone Support:** Call **1-866-203-7571** ## Step-by-Step Solutions to Fix Canon TR4700 Offline Problem Here are multiple methods to get your Canon TR4700 back online. Try them in order for best results. ### 1. Check Printer Power and Connection Before diving into software solutions: 1. Ensure the printer is **turned on**. 2. Check the **power cable** is securely plugged in. 3. For USB printers, ensure the **USB cable** is connected to both the printer and computer. 4. For wireless printers, check that the printer is connected to the **correct Wi-Fi network**. **Tip:** Restart your printer to refresh its connection. * **Phone Support:** Call **1-866-203-7571** ### 2. Set Canon TR4700 as Default Printer Sometimes, Windows may send print jobs to another printer. Follow these steps: 1. Press `Windows + R` and type `control` to open the Control Panel. 2. Click on **Devices and Printers**. 3. Right-click on **Canon TR4700** and select **Set as Default Printer**. 4. Try printing a test page to check connectivity. ### 3. Disable “Use Printer Offline” Mode Windows has a setting that allows users to use the printer offline. Disable it: 1. Open **Devices and Printers** from Control Panel. 2. Right-click your Canon TR4700 printer and select **See what’s printing**. 3. Click **Printer** in the menu bar. 4. Ensure **Use Printer Offline** is **unchecked**. Once disabled, your printer should reconnect automatically. ### 4. Clear Print Queue Pending print jobs can block new print requests: 1. Open **Devices and Printers**. 2. Right-click **Canon TR4700** and select **See what’s printing**. 3. Click **Printer > Cancel All Documents**. 4. Restart the printer and try printing again. ### 5. Restart Printer Spooler Service (Windows) The print spooler manages all print jobs in Windows. Restarting it can resolve offline issues: 1. Press `Windows + R`, type `services.msc`, and press Enter. 2. Scroll down to **Print Spooler**. 3. Right-click and select **Restart**. 4. Try printing a document. * **Phone Support:** Call **1-866-203-7571** ### 6. Update or Reinstall Printer Drivers Outdated or corrupt drivers can cause offline errors: 1. Go to the [Canon Official Support Page](https://www.usa.canon.com/internet/portal/us/home/support). 2. Search for **Canon TR4700**. 3. Download the latest **drivers** compatible with your operating system. 4. Install the driver following the on-screen instructions. 5. Restart your computer and printer. **Tip:** Sometimes uninstalling the old driver before reinstalling helps avoid conflicts. ### 7. Check Network and Wi-Fi Connection (Wireless Printers) If you are using a wireless connection: 1. Ensure your **Wi-Fi is working** properly. 2. Check that the printer is connected to the **same network** as your computer. 3. Reconnect your printer to Wi-Fi using the **WPS button** or Canon setup software. 4. Print a network configuration page to verify connectivity. ### 8. Restart Computer and Printer A simple restart can resolve temporary software glitches. 1. Turn off the printer and computer. 2. Wait for 30 seconds. 3. Turn both devices back on and try printing. * **Phone Support:** Call **1-866-203-7571** ### 9. Disable Firewall or Antivirus Temporarily Firewalls or antivirus software may block printer communication: 1. Temporarily disable your firewall or antivirus. 2. Try printing a test page. 3. If it works, add the printer to the **exception list** of your security software. * **Phone Support:** Call **1-866-203-7571** ### 10. Check for IP Address Conflicts Sometimes the printer’s IP address changes in a network, causing offline issues: 1. On the printer, print the **network configuration page** to find its IP address. 2. Go to **Devices and Printers > Printer Properties > Ports**. 3. Select **Standard TCP/IP Port**, click **Configure Port**, and enter the printer’s correct IP address. 4. Apply changes and test the printer. ### 11. Use Canon Print Utility (Canon PRINT Inkjet/SELPHY) Canon provides a mobile and desktop application to troubleshoot connectivity: 1. Download **Canon PRINT Inkjet/SELPHY** from your app store or Canon website. 2. Connect the app to your printer. 3. Follow on-screen instructions to troubleshoot offline issues. * **Phone Support:** Call **1-866-203-7571** ### 12. Reset Canon TR4700 Printer to Factory Settings If nothing works, reset the printer: 1. Press the **Stop/Reset button** on the printer. 2. Hold it for 5-10 seconds until the display shows reset options. 3. Confirm the reset. 4. Reconnect the printer to your network or computer. **Warning:** Resetting will erase all custom settings. ## Additional Tips to Prevent Printer Offline Issues 1. **Keep firmware updated** – Canon frequently releases updates for connectivity improvements. 2. **Avoid multiple connections** – Ensure the printer is connected to one device or network to avoid conflicts. 3. **Check cables regularly** – Loose or damaged cables can create intermittent offline problems. 4. **Regular maintenance** – Clean printer heads and paper feed to prevent jams that trigger offline status. ## When to Contact Canon Support If all the above steps fail, the issue may be hardware-related or more complex: * **Phone Support:** Call **1-866-203-7571** for expert assistance. * **Canon Service Center:** For printer repairs or internal hardware replacement. Canon’s technical team can remotely diagnose and fix network, driver, and firmware issues. ## Conclusion A Canon TR4700 printer showing as offline can be frustrating, but in most cases, the issue can be resolved with simple troubleshooting steps. By checking connections, updating drivers, managing settings, and clearing print queues, you can restore your printer’s functionality quickly. Always keep your printer firmware and drivers up-to-date, maintain proper network connections, and follow best practices to avoid recurring offline issues. For persistent problems, professional support is available at **Printer Tales 1-866-203-7571**, ensuring your Canon TR4700 operates smoothly without downtime.