# 1-866-203-7571 Brother MFC-J4335DW Printer Not Printing [Fixed]
Call **Brother Printer Support at 1-866-203-7571**
The Brother MFC-J4335DW is a highly reliable all-in-one printer designed for home and office use. However, like any electronic device, it may occasionally face printing issues. If your Brother MFC-J4335DW is not printing, it can disrupt your workflow and create frustration. This guide provides an in-depth look at possible reasons why your printer isn’t printing and step-by-step solutions to fix it.
For immediate assistance, you can also contact Brother printer support at **1-866-203-7571**.
## Table of Contents
1. **Understanding the Brother MFC-J4335DW Printer**
2. **Common Reasons for Printing Issues**
3. **Basic Troubleshooting Steps**
4. **Fixing Connectivity Problems**
5. **Resolving Driver and Software Issues**
6. **Clearing Print Queue and Resetting the Printer**
7. **Ink and Cartridge Issues**
8. **Paper and Mechanical Problems**
9. **Advanced Fixes**
10. **Preventive Maintenance Tips**
11. **Contacting Brother Support**
12. **Conclusion**
## 1. Understanding the Brother MFC-J4335DW Printer
Before troubleshooting, it’s important to understand your device. The Brother MFC-J4335DW is a multi-functional printer offering print, scan, copy, and fax functionalities. Key features include:
* **Wireless connectivity:** Supports Wi-Fi, Wi-Fi Direct, and mobile printing.
* **Automatic Duplex Printing:** Double-sided printing is built-in.
* **High-quality inkjet printing:** Crisp text and vibrant color printing.
* **Compact design:** Suitable for small offices or home setups.
* **LCD touchscreen:** Simple navigation for printer settings.
Despite these advanced features, printing problems may occur due to network issues, software conflicts, cartridge errors, or hardware malfunctions.
Call **Brother Printer Support at 1-866-203-7571**
## 2. Common Reasons for Printing Issues
Brother MFC-J4335DW not printing issues can arise due to multiple reasons:
1. **Connectivity Issues:** Printer not connected to the computer or network.
2. **Driver Problems:** Outdated or corrupt printer drivers.
3. **Print Queue Errors:** Pending jobs stuck in the print queue.
4. **Ink Cartridge Problems:** Empty, misaligned, or incompatible cartridges.
5. **Paper Jams:** Blockages preventing printing.
6. **Hardware Failures:** Internal components malfunctioning.
7. **Software Conflicts:** Firewall or antivirus blocking printing.
Identifying the root cause will help you apply the correct solution efficiently.
Call **Brother Printer Support at 1-866-203-7571**
## 3. Basic Troubleshooting Steps
Before diving into advanced solutions, try these basic checks:
1. **Power Check:** Make sure the printer is turned on and displaying no error messages.
2. **Cable Connection:** If using USB, ensure it is properly connected. For wireless, check Wi-Fi connectivity.
3. **Restart Devices:** Power cycle the printer, computer, and router to resolve temporary glitches.
4. **Printer Status:** Verify if the printer is set as the default printer in your computer settings.
5. **Check Error Messages:** Look at the LCD screen for any specific error codes.
Call **Brother Printer Support at 1-866-203-7571**
## 4. Fixing Connectivity Problems
Connectivity issues are among the most common causes of a printer not printing.
### 4.1 Wireless Printer Not Printing
1. **Check Wi-Fi Connection:** Ensure the printer is connected to the correct network.
2. **Print Network Configuration Page:** This will confirm your printer’s IP address.
3. **Reconnect to Wi-Fi:**
* Go to `Menu` > `Network` > `WLAN` > `Setup Wizard`.
* Select your Wi-Fi network and enter the password.
4. **Restart Devices:** Restart both the printer and your router.
### 4.2 USB Printer Not Printing
1. **Check USB Cable:** Ensure it is securely connected to both the printer and computer.
2. **Try Another Port:** Switch to a different USB port on your PC.
3. **Replace Cable:** Faulty cables can prevent communication.
## 5. Resolving Driver and Software Issues
Printer drivers are software programs that enable your computer to communicate with your printer. Issues with drivers often cause printing problems.
### 5.1 Update or Reinstall Printer Driver
1. **Visit Brother Official Website:** Download the latest driver for MFC-J4335DW.
2. **Uninstall Old Driver:** Go to `Control Panel` > `Devices and Printers` > `Remove Printer`.
3. **Install New Driver:** Follow the installation prompts to complete setup.
4. **Restart Your Computer:** Ensure the system recognizes the new driver.
### 5.2 Check Printer Settings
* Go to `Control Panel` > `Devices and Printers`.
* Right-click Brother MFC-J4335DW and select `Properties`.
* Ensure the correct printer is selected.
* Set default paper size and print quality.
### 5.3 Disable Firewall/Antivirus Temporarily
Sometimes security software may block printer communication. Disable it temporarily to see if printing resumes.
Call **Brother Printer Support at 1-866-203-7571**
## 6. Clearing Print Queue and Resetting the Printer
A stuck print queue can prevent new print jobs from being processed.
### 6.1 Clear Print Queue
1. Open `Control Panel` > `Devices and Printers`.
2. Right-click on your printer and select `See what’s printing`.
3. Cancel all pending print jobs.
4. Restart printer and computer.
### 6.2 Reset the Printer
* Press `Menu` > `Initial Setup` > `Reset`.
* Choose `All Settings` to restore factory defaults.
**Note:** Resetting will erase custom settings. Only do this if necessary.
## 7. Ink and Cartridge Issues
Ink problems are another major cause of Brother MFC-J4335DW not printing.
### 7.1 Check Ink Levels
* Go to `Menu` > `Ink` > `Ink Levels`.
* Replace any empty or low cartridges.
### 7.2 Reinstall Cartridges
* Remove cartridges from the printer.
* Reinsert them correctly until they click into place.
### 7.3 Clean Print Head
* If printouts are streaked or missing lines, clean the print head.
* Use the `Menu` > `Ink` > `Cleaning` option.
### 7.4 Avoid Non-Brother Cartridges
* Third-party cartridges may cause errors.
* Always use Brother-approved ink cartridges.
## 8. Paper and Mechanical Problems
Even small mechanical issues can halt printing.
### 8.1 Paper Jam
1. Open all printer panels.
2. Remove any stuck paper gently.
3. Check rollers for dust or debris.
4. Reload paper tray and adjust paper guides properly.
### 8.2 Paper Type and Size
* Ensure you are using supported paper sizes.
* Avoid overloading the paper tray.
### 8.3 Printer Hardware Issues
* Listen for unusual sounds indicating mechanical failure.
* If detected, contact **Brother support at 1-866-203-7571** for hardware repair.
## 9. Advanced Fixes
For persistent problems, advanced troubleshooting may be required.
### 9.1 Check Printer Logs
* Access printer logs via the touchscreen panel.
* Look for recurring error codes.
### 9.2 Network Diagnostics
* Print a `Network Configuration Page`.
* Confirm IP, subnet mask, and gateway are correctly configured.
### 9.3 Firmware Update
* Download the latest firmware from Brother’s website.
* Follow on-screen instructions to update the printer.
### 9.4 Test Printing from Another Device
* Connect a different PC or mobile device.
* This will determine if the issue is device-specific or printer-specific.
Call **Brother Printer Support at 1-866-203-7571**
## 10. Preventive Maintenance Tips
Keeping your Brother MFC-J4335DW in good condition reduces future printing issues.
1. **Regular Cleaning:** Clean print heads, rollers, and exterior.
2. **Use Quality Paper:** Avoid cheap or damaged paper.
3. **Update Software:** Keep drivers and firmware updated.
4. **Avoid Overuse:** Give the printer periodic breaks to prevent overheating.
5. **Monitor Ink Levels:** Replace cartridges before they completely run out.
## 11. Contacting Brother Support
If you’ve tried all the above solutions and your Brother MFC-J4335DW is still not printing, professional support may be necessary. Brother’s trained technicians can assist with:
* Complex software troubleshooting
* Hardware replacement
* Firmware updates
* Remote assistance
Call **Brother Printer Support at 1-866-203-7571** for quick resolution.
## 12. Conclusion
The Brother MFC-J4335DW is a robust and reliable printer, but like all printers, it can encounter issues. Printer not printing problems can stem from connectivity, drivers, ink cartridges, or mechanical failures. By following the detailed steps in this guide, most printing problems can be resolved effectively.
Always start with basic troubleshooting, check network and driver issues, clear print queues, inspect ink and cartridges, and perform preventive maintenance. For complex issues, Brother’s support team is available at **1-866-203-7571**, ensuring your printer is up and running in no time.
Consistent maintenance and proper handling will prolong the printer’s lifespan and minimize future disruptions.
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