# How do I get my Xerox printer from offline to online?
## Xerox Printer Not working |1-877-331-5006 | Printing | Responding

If your Xerox printer is showing as offline, it means your computer is unable to communicate with the printer. This can happen due to network issues, incorrect settings, driver conflicts, or even minor software glitches. Fortunately, getting your **[Xerox printer back online](https://printerhelp-hubinfo.bettermode.io/discussions/post/how-do-i-get-my-xerox-printer-from-offline-to-online-J0LjMwGBk6CnAYW)** usually doesn’t take long. Here’s a detailed guide to help you troubleshoot and resolve the issue effectively.

**1. Check Physical and Network Connections**
Start with the basics—make sure the printer is properly connected and powered on.

For USB connections: Ensure the USB cable is securely plugged into both the printer and your computer. Try a different USB port or cable if necessary.

For network/Wi-Fi connections: Check that the printer is connected to the correct network. You can usually view the network status on the printer’s display screen.

Restart the printer and router to refresh the connection if necessary.

If you're unsure whether the printer is connected to Wi-Fi, print a network configuration page from the printer's menu to verify its IP address and connection status.

**2. Manually Set Printer to Online Mode**
Sometimes your Xerox printer may be stuck in "Offline" mode due to software settings. Here's how to change it:

For Windows:
Open Control Panel > Devices and Printers.

Right-click your Xerox printer and select “See what’s printing.”

Click on the Printer menu in the upper left.

Uncheck “Use Printer Offline” if it's selected.

If available, select “Set as Default Printer” to ensure your system uses the correct device.

For Mac:
Go to System Settings > Printers & Scanners.

Select your Xerox printer from the list.

Click “Open Print Queue.”

If the printer shows as “Paused” or “Offline,” click Resume.

**3. Clear Print Queue and Restart Print Spooler**
Stuck print jobs can also prevent the printer from coming online.

To clear the print queue (Windows):
In the “See what’s printing” window, cancel all jobs.

Open Services (press Windows + R, type services.msc).

Scroll down to Print Spooler, right-click it, and choose Restart.

**4. Reinstall or Update Printer Drivers**
Outdated or corrupted drivers can interfere with the printer's ability to communicate.

Visit the official Xerox Support Website and download the latest drivers for your specific model.

Uninstall any old or duplicate drivers before installing the new ones.

Xerox also offers a Smart Start installer, which can automatically detect and install the appropriate software.

**5. Use IP Address to Reconnect Network Printer**
If the printer’s IP address has changed, your computer may not recognize it anymore.

Print a network configuration page from the printer.

On your computer, go to Add a Printer and select Add via IP address.

Enter the IP address shown on the printer’s report and follow the prompts to reconnect.

**6. Perform a Full Power Cycle**
Sometimes, simply restarting all devices involved can fix the problem.

Turn off your printer, router, and computer.

Wait 30 seconds, then power them back on in this order: router, printer, then computer.

Check the printer status again.

**✅ Conclusion**
Getting your **[Xerox printer from offline to online](https://printerhelp-hubinfo.bettermode.io/discussions/post/how-do-i-get-my-xerox-printer-from-offline-to-online-J0LjMwGBk6CnAYW)** usually involves checking connections, adjusting software settings, and possibly reinstalling drivers. Starting with the basics and working through these steps should restore your printer’s online status. Regular maintenance and occasional reboots can also help prevent this issue from happening again.