# Why is my Brother printer not printing anything even though it has ink?
## Brother Printer Not Printing | 1-877-331-5006 | working | Responding

In this detailed guide, we will explore all the possible reasons why your [Brother printer is not printing even though it has ink](https://hubinfo.bettermode.io/discussions/post/why-is-my-brother-printer-not-printing-anything-even-though-it-has-ink-8YhrLm6yorEzEqj) 1-877-331-5006 and provide step-by-step solutions to help you get it back up and running.

**1. Check the Basics First or Help 1-877-331-5006**
Before diving into technical solutions, let’s start with the basic troubleshooting steps:

A. Ensure the Printer is Turned On
It may sound simple, but sometimes printers can go into sleep mode or may not be properly powered on. Check if the power light is on, and try turning the printer off and back on to refresh its settings.

B. Check Printer Connections
If you’re using a USB connection, ensure the cable is securely plugged into both the printer and your computer.

For wireless printers, confirm that the printer is connected to the correct Wi-Fi network.

If using an Ethernet cable, make sure it is properly inserted into the printer and router.

C. Try a Test Print
Most Brother printers allow you to perform a test print directly from the printer menu. If the test print is successful but documents from your computer don’t print, the issue may be software-related.

**2. Check Ink Levels and Cartridges**
Even if your printer reports that there is ink, it doesn’t always mean the ink is flowing correctly.

A. Verify Ink Levels
Open the Brother Printer Software on your computer.

Check the ink levels to ensure that they are sufficient for printing.

Even if levels appear fine, some cartridges may not be seated properly.

B. Remove and Reinstall the Ink Cartridges
Open the printer’s ink compartment.

Remove each cartridge carefully.

Check for any protective tapes or seals that might still be attached.

Reinsert the cartridges firmly until they click into place.

C. Check for Clogged Nozzles
Over time, ink can dry up and clog the printhead nozzles. Perform a printhead cleaning to resolve this:

Open the Brother Printer Software → Go to Maintenance → Select Clean Print Head.

Run the cleaning cycle and try printing again.

If the first cleaning cycle doesn’t work, run it a second or third time.

**3. Ensure the Printer is Set as the Default Printer**
If multiple printers are installed on your computer, your documents may be sent to the wrong device.

For Windows Users:
Go to Control Panel → Devices and Printers.

Find your Brother Printer in the list.

Right-click and select Set as Default Printer.

For Mac Users:
Click on the Apple Menu → System Settings → Printers & Scanners.

Select your Brother Printer and click Set as Default Printer.

**4. Clear Any Stuck Print Jobs**
A pending or corrupted print job can prevent new documents from printing.

For Windows Users:
Open Control Panel → Devices and Printers.

Right-click your Brother printer and select See what’s printing.

Click Printer in the menu bar and select Cancel All Documents.

For Mac Users:
Go to System Settings → Printers & Scanners.

Select your printer and click Open Print Queue.

Delete any pending print jobs.

Restart your printer and computer after clearing the queue.

**5. Run the Print Spooler Service**
The print spooler manages print jobs in Windows, and if it is not functioning properly, your Brother printer won’t print.

Restart the Print Spooler (Windows Only):
Press Win + R, type services.msc, and hit Enter.

Locate Print Spooler in the list.

Right-click it and select Restart.

After restarting, try printing again.

**6. Check for Software or Driver Issues**
A. Update or Reinstall the Printer Drivers
Outdated or corrupt drivers can prevent your printer from working properly.

For Windows Users:
Open Device Manager (Win + X → Device Manager).

Expand Printers and locate your Brother printer.

Right-click on it and select Update Driver.

Alternatively, download the latest drivers from the Brother official website and install them.

For Mac Users:
Open System Settings → Printers & Scanners.

Select your printer and click Remove Printer.

Download the latest driver from the Brother website and reinstall it.

**7. Check for Firmware Updates**
Sometimes, firmware issues can cause printing failures.

Visit the Brother Support 1-877-331-5006 Website and download the latest firmware update for your model.

Follow the on-screen instructions to install it.

**8. Check Paper Settings and Alignment**
Incorrect paper settings or a misalignment can cause your printer to refuse printing.

Make sure the paper tray is loaded correctly with the correct size and type of paper.

Check your printer settings in the software and ensure that the paper size matches what is in the tray.

If your printer has a manual feed slot, make sure it is not selected as the primary paper source.

**9. Reset the Printer**
If none of the above solutions work, a factory reset may resolve persistent issues.

How to Reset a Brother Printer:
Press Menu on the printer.

Navigate to Initial Setup → Reset → Factory Reset.

Confirm and allow the printer to restart.

After the reset, reconfigure your printer and test printing again.

**10. Contact Brother Support at 1-877-331-5006**
If your Brother printer is still not printing despite having ink, it might be a hardware issue. In this case:

Contact Brother Customer Support 1-877-331-5006 for professional assistance.

If your printer is under warranty, you may be eligible for a free repair or replacement.

**Conclusion**
A [Brother printer not printing](https://hubinfo.bettermode.io/discussions/post/why-is-my-brother-printer-not-printing-anything-even-though-it-has-ink-8YhrLm6yorEzEqj) despite having ink can be caused by various issues, including clogged nozzles, incorrect settings, outdated drivers, or a faulty connection. By following the steps outlined in this guide, you should be able to troubleshoot and resolve the issue effectively.

Related Post: https://printerhelp-hubinfo.bettermode.io/getstarted/post/why-is-my-brother-printer-not-printing-anything-even-though-it-has-ink-IHR3MNC8ECZfenv