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# System prepended metadata

title: Untitled

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| Attribute             | Sub-attribute                               | Zomato                       | Water Purifier Service       |
| --------------------- | ------------------------------------------- | ---------------------------- | ---------------------------- |
|                       |                                             | Achieved Rating/Total Rating | Achieved Rating/Total Rating |
| Professionalism       | Well uniform                                | 1/1                          | 0/1                          |
|                       | Positive Attitude                           | 1/1                          | 1/1                          |
|                       | Good Listening Skill                        | 1/1                          | 0/1                          |
|                       | **Total**                                   | **3/3**                      | **1/3**                      |
| Features & Facilities | Digital Invoicing                           | 1/1                          | 0/1                          |
|                       | Delivery Charges                            | 0/1                          | 1/1                          |
|                       | Location Tracking                           | 1/1                          | 0/1                          |
|                       | Mode of Mayment                             | 1/1                          | 0/1                          |
|                       | **Total**                                   | **3/4**                      | **1/4**                      |
| Service Quality       | Follow Covid Protocol (Wearing mask,gloves) | 0/1                          | 1/1                          |
|                       | Resolve Problem                             | 1/1                          | 0/1                          |
|                       | Fast Delivery                               | 1/1                          | 0/1                          |
|                       | Timely Respond                              | 1/1                          | 1/1                          |
|                       | **Total**                                   | **3/4**                      | **2/4**                      |
| Tracking              | Dispatch of product on time                 | 1/1                          | 0/1                          |
|                       | call before the delivery                    | 1/1                          | 1/1                          |
|                       | Delivered before the 30 minutes             | 1/1                          | 0/1                          |
|                       | **Total**                                   | **3/3**                      | **1/3**                      |
|                       |                                        |  **Total Rating = 12/14**   |   **Total Rating = 5/14**    |


```*Note:-  If total rating is 10 or above then it considered "Good" and if the rating is below than 8 then it considered "Bad"```



