---
# System prepended metadata

title: QuickBooks Time Login Errors
tags: [quickbookstimelogin]

---

QuickBooks Time (formerly known as TSheets) is an essential tool for businesses that require accurate time tracking and payroll management. However, users sometimes encounter login errors that can disrupt their workflow. In this article, we will explore common [QuickBooks Time login errors](https://www.dancingnumbers.com/article/how-to-fix-quickbooks-time-login-issue/), their potential causes, and effective solutions to help you get back on track.

# Common QuickBooks Time Login Errors
**Invalid Username or Password**

This is one of the most frequent errors. Users often [forget QuickBooks Time login credentials](https://medium.com/@paulbryant337/how-to-reset-your-quickbooks-time-login-credentials-367dad03764d) or mistype them, leading to login failure.

**Account Locked**

After multiple unsuccessful login attempts, your account may be temporarily locked for security reasons.

**Browser Compatibility Issues**

Sometimes, the web browser you are using may not be compatible with QuickBooks Time, leading to login errors.

**Connection Issues**

Poor internet connectivity can hinder your ability to log in successfully.

**Outdated App Version**

If you are using the QuickBooks Time mobile app, an outdated version may cause login problems.

# Causes of QuickBooks Time Login Errors

**1. Incorrect Credentials**
Users frequently forget their passwords or enter incorrect usernames. It's essential to double-check your input to ensure accuracy.

**2. Security Measures**
To protect against unauthorized access, QuickBooks Time may lock accounts after several failed login attempts. This is a security measure to safeguard your data.

**3. Browser Settings**
Certain browser settings, such as cache and cookies, can affect the functionality of web applications. Outdated or incompatible browsers may also lead to login errors.

**4. Network Issues**
A weak or unstable internet connection can prevent successful login attempts, causing frustration.

**5. App Updates**
Using an outdated version of the QuickBooks Time app can lead to compatibility issues that hinder logging in.

# Solutions to Fix QuickBooks Time Login Errors
**1. Verify Credentials**
Double-check your username and password for typos. If you’ve forgotten your password, use the “Forgot Password?” link to reset it.

**2. Unlock Your Account**
If your account is locked, wait for the designated period (usually 30 minutes) before trying to log in again. If necessary, contact QuickBooks support for assistance.

**3. Clear Browser Cache and Cookies For Chrome:**

Click on the three dots in the upper right corner.
Go to More Tools > Clear Browsing Data.
Select Cookies and other site data and Cached images and files.
Click Clear Data.
For Firefox:

Click on the three lines in the upper right corner.
Select Options > Privacy & Security.
Scroll down to Cookies and Site Data and click Clear Data.
4. Check Your Internet Connection
Ensure you have a stable internet connection. Restart your router if necessary and try logging in again.

**5. Update the QuickBooks Time App**
If you’re using the mobile app, check the app store for updates. Keeping the app updated can resolve many login issues.

6. Try a Different Browser
If you continue to face login problems, try using a different web browser. Browsers like Google Chrome, Firefox, and Microsoft Edge are often recommended for compatibility.

#### Conclusion
QuickBooks Time login errors can be frustrating, but most issues are easily resolvable. By verifying your credentials, checking your internet connection, and ensuring you’re using an updated browser or app, you can quickly get back to managing your time tracking and payroll.

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