Patrick Glenn

I’ve always been drawn to solving problems, especially ones that sit at the crossroads of creativity and technology. From e-commerce analytics to music education, my background is a bit eclectic, but that mix helps me approach challenges from different perspectives. I love learning, experimenting with new tools, and helping others succeed—whether that means boosting online sales or mentoring a student. If you need someone who can bring both curiosity and technical know-how to the table, let’s talk!

Professional Experience

E-Commerce Marketing Engineer

American Ring Company · Full-time
May 2022 - Present
East Providence, Rhode Island, United States · On-site

• Spearheaded e-commerce marketing strategy, resulting in a 70% year-over-year sales increase
• Developed and implemented in-house catalog management, reporting, and shipping software, significantly enhancing operational efficiency
• Orchestrated integration and optimization of multiple e-commerce platforms (Etsy, BigCommerce, Shopify), ensuring seamless API functionality and improved user experience
• Led SEO and CRO initiatives, including storefront theme redesigns, resulting in improved search rankings and conversion rates
• Leveraged data analytics across multiple platforms (Facebook, Google, PostHog) to drive data-informed marketing strategies
• Fostered and led cross-functional collaboration between social media and marketing teams, aligning efforts to achieve company-wide objectives
• Exercised high-level decision-making authority in marketing planning and resource allocation
• Balanced strategic marketing leadership with hands-on technical development, personally executing custom solutions to drive e-commerce growth

Skills: Digital Marketing Strategy · E-Commerce · API Integration · Web Analytics · E-commerce SEO · Front-end Development (HTML, CSS, JavaScript) · SQL

Office Management Consultant

ElevateBio · Contract
Jan 2022 - May 2022 · 5 mo
Waltham, Massachusetts, United States

• Collaborated with Office Manager to streamline office operations and company projects
• Led project planning, execution, and coordination efforts
• Utilized OfficeSpace Software to analyze and optimize office usage and occupancy
• Prepared and presented comprehensive office utilization reports to stakeholders
• Supported day-to-day operations, enhancing overall office efficiency

Skills: Office Management · Process Optimization · Project Coordination · Data Analysis · Workflow Improvement

Case Auditor

RIHousing · Contract
July 2021 - Dec 2021 · 6 mo
Providence, Rhode Island, United States

• Processed and evaluated RentReliefRI applications with high attention to detail
• Determined program eligibility, identified potential fraud, and ensured information accuracy
• Coordinated effectively with Landlords, Tenants, and Section 8 representatives
• Conducted thorough reviews of arrears ledgers, leases, and government documents for compliance and accuracy

Skills: Compliance Auditing · Data Verification · Fraud Detection · Case Management · Attention to Detail

Web Developer

Self-employed · Freelance
Jan 2021 - July 2021 · 7 mos
Green Bay, Wisconsin, United States

• Built custom web solutions using HTML, Node, React, Svelte, JavaScript, CSS, SASS, and Next.js
• Developed client-focused websites that balanced performance, usability, and modern design principles
• Managed projects end-to-end, from initial concept to deployment, including client communication

Skills: Web Development · JavaScript · React · Svelte · Next.js · CSS/SASS · UX/UI Design · Project Management

Data Entry Specialist

Planned Parenthood Advocates of Wisconsin · Contract
Jan 2020 - Jan 2021 · 1 yr 1 mo
Green Bay, Wisconsin, United States

• Managed and analyzed member engagement activity using the NGP-VAN database
• Maintained and updated digital organizing files to ensure data accuracy and accessibility
• Monitored online conversations and provided timely support to users
• Analyzed digital content and data metrics to inform and optimize digital organizing strategies
• Coordinated and updated digital campaigns and volunteer profiles to improve engagement

Skills: Data Management · CRM (NGP-VAN) · Digital Campaigns · Data Analysis · Process Improvement

Barista and Coffee Bar Supervisor

Whole Foods Market · Full-time
Sep 2018 - Apr 2020 · 1 yr 8 mos
Boston, Massachusetts, United States

• Delivered exceptional customer service to hundreds of customers daily in a fast-paced environment
• Supervised and trained a team of baristas, fostering a positive work culture
• Demonstrated strong conflict resolution skills in handling challenging customer situations
• Consistently recognized for excellence by secret shoppers
• Managed additional responsibilities including merchandise ordering, customer inquiries, and food preparation

Skills: Customer Service · Team Leadership · Conflict Resolution · Training & Development · Inventory Management

Music Educator

The Jersey Surf Drum & Bugle Corps · Contract
Feb 2019 - Aug 2019 · 7 mos
Camden County, New Jersey, United States

• Orchestrated daily instruction for a trumpet section of 20 high school students during an intensive cross-country performance tour
• Designed and executed comprehensive curriculum including daily practice schedules, individualized performance assessments, and targeted growth strategies
• Mentored students to achieve the organization's highest score to date at the prestigious DCI World Championships, surpassing previous records
• Fostered a positive learning environment, addressing conflicts and maintaining discipline within the section

Skills: Music Instruction · Performance Coaching · Curriculum Development · Leadership · Team Building

Contact

LinkedIn: linkedin.com/in/patrick-wm-glenn
GitHub: github.com/doeixd
Email: [e-mail]