# How to dispute an OnlyFans charge?
## Onlyfans Customer Service|1–866–542–7780 | Support Number for Refund

If you’ve been charged by OnlyFans unexpectedly, double-billed, or subscribed to content you didn’t intend to, it’s natural to want a refund. But unlike many online platforms, OnlyFans has a strict no-refund policy—which means you’ll need to follow their official process carefully to dispute a charge.

This guide walks you through everything you need to know, from requesting help directly from OnlyFans to other steps you can take if that doesn't work.

🔍 **Common Reasons People [Dispute Charges on OnlyFans](https://onlyfans.bettermode.io/forum/post/how-to-dispute-an-onlyfans-charge-kUpcv26UxslkHS8)**
Before diving into the process, here are the typical reasons users try to dispute a charge:

Accidental subscription or renewal

Charges after cancellation

Unauthorized charges (someone else used your card)

Double billing for the same subscription

In-app purchase glitches (e.g., paid content doesn’t unlock)

Creator content not matching the description or promise

While OnlyFans is a subscription-based platform, many creators also charge separately for pay-per-view (PPV) messages or media. It’s easy to accidentally tap something and get charged without realizing it.

🔐 **Step 1: Check Your OnlyFans Purchase History**
Before disputing anything, confirm what exactly was charged and when. To check your payment history:

Log in to your OnlyFans account.

Click on your profile picture (top-right).

Go to “Your Cards” or “Billing” section.

View Transaction History for details on each charge:

Subscription charges

Tips

Pay-Per-View (PPV) content

Rebills (automatic renewals)

Once you identify the charge in question, take a screenshot or note the exact date, amount, and creator’s username—it’ll help later when contacting support.

✅ **Step 2: Try to Contact the Creator First (Optional)**
Sometimes a creator may be willing to refund a tip or payment if there was a mistake—especially if you explain the situation politely and they haven’t yet delivered the content. To do this:

Go to your Messages tab.

Open the conversation with the creator.

Send a clear, respectful message explaining the issue and requesting a refund.

💡 **Note: Creators have limited refund** capabilities. For full charge disputes, OnlyFans support must handle it.

📧 **Step 3: Contact OnlyFans Support**
If the creator can’t help—or you never intended to make the purchase—your next step is to reach out to OnlyFans support.

**Official Email for Billing Issues:**
[e-mail]

You can also fill out the support request form here:
👉 https://onlyfans.com/complaints

**When you contact them, include:**

Your registered email

Your OnlyFans username

A clear description of the charge you want to dispute

The date and amount of the transaction

A screenshot or receipt (if available)

Sample Email Template:
pgsql
Copy
Edit
Subject: Dispute Charge for Subscription [or Tip/PPV] on OnlyFans

Hello,

I’m writing to dispute a charge on my OnlyFans account. On [insert date], I was charged [$X.XX] for [describe subscription or content]. I believe this charge was made in error because [explain your reason: unauthorized, accidental, renewed after cancellation, etc.].

My OnlyFans username: [your username]
Email linked to the account: [your email]

Please review the transaction and advise whether a refund is possible.

Thank you,
[Your name]
⚠️ Step 4: DO NOT File a Chargeback Immediately
You might be tempted to dispute the charge with your bank or credit card company directly—but be careful. While this might get your money back, filing a chargeback against OnlyFans usually results in a permanent account ban.

**Why?**
OnlyFans sees chargebacks as a breach of terms. Their policy clearly states:

“Chargebacks will result in permanent account suspension and loss of access to any paid content.”

If you still want to file a chargeback, make sure:

You’re 100% done using OnlyFans

You’ve backed up any content or data

You’re aware your account will likely be deleted

💳 **How to File a Chargeback (If You Decide To)**
If OnlyFans refuses your refund and you believe you’re entitled to it, here’s how to dispute the charge with your bank:

Contact your bank or credit card provider.

Provide them with the transaction details.

Explain your reason for dispute: e.g., unauthorized charge, services not rendered, accidental renewal.

Your bank will typically launch an investigation.

If they find in your favor, they’ll reverse the charge.

This process can take 10 to 60 days depending on your bank.

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⚠️ **Reminder:** Doing this may result in a ban from OnlyFans—possibly permanently.

💡 **Alternative:** Disable Auto-Renew to Avoid Future Charges
OnlyFans subscriptions auto-renew by default, which causes many accidental charges. Here’s how to stop that:

**To cancel a subscription:**
Go to the creator’s profile.

Click the Auto-Renew toggle to turn it OFF.

You’ll still have access until the end of the billing period.

Make a habit of turning off auto-renew immediately if you only want to subscribe once.

🧾 **Can You Get a Refund on Tips or PPV Content?**
Generally, no. Tips and one-time purchases like PPV content are non-refundable unless there was a technical error or unauthorized use.

However, you can contact support to explain the situation, especially if:

The content didn’t deliver

It was falsely advertised

There was a double charge

Always keep a record of what you were supposed to receive and what you actually received.

🔐 **What to Do If the Charge Was Unauthorized**
If someone used your card or account without permission:

Immediately contact your bank to block the card.

Log into your OnlyFans account and change your password.

Enable Two-Factor Authentication (2FA) for extra security.

Then email [e-mail] with:

Subject: Unauthorized Charge – Urgent

Explain that you didn’t authorize the charge(s)

Include relevant transaction details

🧠 **Quick Recap** Steps to Dispute a Charge

Step What to Do
1️⃣ Check your transaction history on OnlyFans
2️⃣ Contact the creator (if applicable)
3️⃣ Email OnlyFans support or fill out the complaint form
4️⃣ Avoid chargebacks unless it’s your last resort
5️⃣ Cancel auto-renewals to prevent future issues
Final Thoughts
While OnlyFans doesn’t openly offer refunds, there are still ways to dispute a charge and potentially get your money back—especially for double charges, glitches, or unauthorized use. Always start by contacting support directly before turning to your bank.

**Helpful links:**

OnlyFans Complaint Form

[e-mail]

Be polite, clear, and provide all the necessary details for the best shot at a resolution.