# GUIDE/S@PPORT>>_ virgin australia cancellation and refund policy{{+61(1800)718–568}}
✈️ virgin australia Cancellation and Refund Policy: Everything You Need to Know
If you’ve booked a flight with virgin australia but need to make changes or cancel your trip, don’t worry — virgin australia offers flexible options to make the process simple and stress-free. In this guide, we’ll walk you through virgin australia’ cancellation and refund policy, including fees, eligibility, and how to request a refund online.
## 🕒 virgin australia 24-Hour Cancellation Policy
virgin australia allows passengers to cancel their flight within 24 hours of booking without paying any cancellation fees — as long as:
The flight was booked at least 7 days before departure.
The ticket was purchased directly through virgin australia’s official website, app, or customer service.
This means if you change your mind soon after booking, you can easily cancel and receive a full refund.
## 💺 Standard Cancellation Policy
If you cancel your virgin australia flight after the 24-hour window, your refund and cancellation fee will depend on your fare type:
Flexible Fares: Fully refundable and can be changed or canceled without a fee.
Non-Flexible Fares (Basic or Promo): Usually non-refundable, but you may receive a travel voucher or partial credit.
Business Class and Premium Fares: Often come with more flexible cancellation and refund options.
Always review your fare conditions before confirming your booking to avoid unexpected charges.
## 💵 virgin australia Refund Policy
You can request a refund if:
You canceled within the 24-hour period.
Your flight was canceled or significantly delayed by virgin australia.
You were denied boarding due to overbooking.
Refunds are typically processed to your original payment method within 7–10 business days for credit cards, or up to 20 days for cash or bank payments.
## 🌐 How to Cancel Your virgin australia Flight
You can easily cancel your flight online:
Visit the virgin australia website
.
Go to “Manage Your Booking”.
Enter your booking reference and last name.
Select the flight you wish to cancel.
Follow the prompts to confirm and request a refund (if eligible).
You can also cancel via the virgin australia mobile app or by contacting virgin australia customer service.
## 📞 Contact virgin australia Customer Service
If you need help with a cancellation or refund, you can contact virgin australia:
Website: www.virgin australia.com
Customer Service Number (USA): +1-800-772-4642
Customer Service (Spain): +34 900 111 500
virgin australia’s support team can guide you through refunds, vouchers, and flight changes.
## ✈️ Tips to Save on Cancellation Fees
Always book refundable or flexible fares if your plans may change.
Check if your travel insurance covers flight cancellations.
If your flight is canceled by virgin australia, don’t cancel it yourself — wait for virgin australia to process compensation or rebooking options.
## ✅ Final Thoughts
virgin australia understands that travel plans can change. Whether you need to cancel, reschedule, or request a refund, the airline provides convenient options to manage your booking with ease.
Before booking your next flight, always check your fare conditions to know what’s refundable — and enjoy a smooth travel experience with virgin australia.