How to Change or Correct Name on Air China Account?

# How to Change or Correct Name on Air China Account? contact customer support at 1-844-323-7300 with valid identification for legal name changes., or Log in to your Air China account to correct minor name errors. Keeping your personal information accurate on your Air China account is essential for a smooth and stress-free travel experience. Air China, like all international airlines, follows strict aviation and security regulations that require the passenger name on your account and flight ticket to exactly match your passport or government-issued identification. Even a small spelling mistake or missing middle name can cause delays at check-in, boarding issues, or additional charges. This detailed guide explains how to change or correct your name on an Air China account, including policies, procedures, required documents, and helpful tips. ### Why Accurate Name Details Matter on Air China Your Air China account stores key information used for bookings, online check-in, PhoenixMiles membership, and travel documentation. If your name does not match your official ID, you may face: * Delays during airport check-in * Denied boarding in serious cases * Ticket reissue or modification fees * Issues earning or redeeming PhoenixMiles Ensuring your name is correct helps you avoid unnecessary stress and enjoy a smooth journey. ### Name Correction vs. Name Change: Understanding the Difference Air China distinguishes between a **name correction** and a **name change**, and each follows different rules. **Name corrections usually include:** * Minor spelling errors * Incorrect order of first and last names * Missing or extra middle names * Incorrect title (Mr., Ms., Mrs.) **Name changes usually include:** * Legal name changes due to marriage or divorce * Court-approved name changes * Updating a nickname to your legal name Minor corrections are generally simpler and faster, while full name changes require official documentation. ### How to Change or Correct Name on Air China Account Online Air China allows limited updates to personal details through its online account system. **Steps to update your name online:** 1. Visit the official Air China website. 2. Log in to your Air China or PhoenixMiles account. 3. Navigate to **Profile** or **Personal Information**. 4. Review your name details carefully. 5. Edit the information if the option is available. 6. Save the changes. If online editing is not permitted, you will need to contact Air China customer support. ### Account Name vs. Ticket Name: Important Distinction Changing your Air China account name does **not** automatically update the name on an existing booking. * **Account name updates** apply to future reservations. * **Ticket name corrections** must be requested separately. If your flight ticket already contains an incorrect name, you must request a correction specifically for that booking. ### How to Correct Name on an Existing Air China Booking Air China may allow name corrections on confirmed tickets, especially if the error is minor and reported early. You can request a ticket name correction by: * Contacting Air China customer service * Using the “Manage Booking” feature (if eligible) * Visiting an Air China ticket office * Contacting your travel agent if booked through one You may be asked to provide: * Booking reference number * Passport or government-issued ID * Legal documents for official name changes ### Legal Name Change on Air China Account If your name has changed legally, Air China requires official documentation before updating your account or ticket. Accepted documents typically include: * Marriage certificate * Divorce decree * Court-issued name change order * Updated passport Once verified, Air China will update your account to reflect your legal name. ### PhoenixMiles Members: Name Update Guidelines For PhoenixMiles members, name accuracy is especially important because miles, elite status, and benefits are linked to the account. Important considerations: * The account name must exactly match your passport * PhoenixMiles balance remains unaffected during corrections * Major name changes require manual verification In some cases, PhoenixMiles support handles account updates separately from flight reservations. ### Fees and Restrictions for Name Changes Air China generally does not charge for minor name corrections on accounts. However, fees may apply in situations such as: * Significant name changes on flight tickets * Requests made close to departure * Certain fare types with stricter change rules Fees depend on route, fare conditions, and timing of the request. ### Situations Where Name Changes Are Not Allowed There are some limitations to be aware of: * Passenger names cannot be transferred to another individual * Completely changing a traveler’s identity is not permitted * Promotional or discounted fares may have limited flexibility If a name change is not allowed, canceling and rebooking may be required. ### Tips to Avoid Name Errors with Air China To minimize name-related issues: * Always enter your full legal name when creating an account * Double-check spelling before confirming bookings * Avoid using nicknames or abbreviations * Update your account promptly after a legal name change * Review booking confirmations carefully ### What to Do If You Can’t Change Your Name Online If online editing is unavailable, Air China customer support can help. Clearly explain whether your request is a minor correction or a legal name change and submit all required documents promptly. Making changes early greatly improves the chance of a smooth resolution without additional costs. ### Final Thoughts Understanding how to change or correct your name on an Air China account can help you avoid unnecessary travel disruptions. Whether you are fixing a small typo or updating a legal name, Air China provides options to keep your account and bookings aligned with your official identification. Acting early and maintaining accurate personal details ensures a smooth, comfortable, and worry-free travel experience. By keeping your Air China account information correct, you can travel confidently and enjoy the airline’s global network, reliability, and service excellence.