# Does Norwegian Cruise Line provide full refunds? Does Norwegian Cruise Line provide full refunds Call **1 844 870 7245** for quick help and clear answers about cancellations refunds and flexible travel options today Whether or not Norwegian Cruise Line (NCL) will give you a **full refund** depends on a number of factors: *why* you’re cancelling, *when* you’re cancelling, what type of fare you booked, whether NCL cancels (or changes) the cruise themselves, and what country/region you are booking from. Below is a detailed breakdown of how their refund / cancellation policy works so you can judge your specific situation. ### Key situations to consider Here are the different scenarios under which refunds may or may not be possible: 1. **If NCL cancels your cruise or makes a significant change** * If the cruise is cancelled by NCL (for example, the ship is taken out of service, itinerary changed significantly, etc.), or they delay more than 3 calendar days and you don’t accept an alternative, then you *are entitled* to a refund of the cruise fare (plus charges for accommodations, services, fees, etc.). * You must request the refund (using their case submission or refund form) within a certain time after the scheduled embarkation; for U.S.-boarded cruises that's within **90 days**. 2. **If *you* cancel your cruise** * NCL operates a *tiered cancellation schedule*. The amount of refund you may get depends on how far in advance you cancel, and the fare type (some fares are more restrictive than others). * Cancellation penalties increase as the sailing date approaches. If you cancel very close to departure, or within the "final payment" or “cancellation penalty” window, you may lose the fare entirely (i.e. no refund). 3. **Other considerations** * Add-ons (air tickets, land packages, transfers, excursions, etc.) often have separate cancellation / refund rules. Even if the cruise fare itself is refundable, these extras may not be fully refundable if you cancel late. * “No-shows” (not showing up for a cruise you've booked) generally do *not* get refunds. * Name changes, change of departure date, gateway changes, etc., are often treated as cancellations and subject to same penalties. ### When a full refund **is** possible Putting together what the terms say, here are situations when you *could* get a full (or nearly full) refund: * If NCL themselves cancel your sailing or make a major change, and you choose not to accept an alternative. * If you cancel your booking *early enough*, i.e. before the cancellation penalty window starts. The exact “safe window” depends on the itinerary / region / fare type. * If you booked a refundable fare (or a fare that allows for refund under certain conditions) and cancel within the allowed cancellation or risk-free period. ### When a full refund is **not** possible Here are when you usually cannot expect a full refund: * If you cancel too close to the sailing date (past the cancellation-penalty period). * If your fare is non-refundable or highly restricted. * If you fail to show up. * If you change things like name, gateway, or date, and that is treated by NCL as a cancellation of the original booking. * If you cancel after the cruise has already started (for whatever reason), refund is generally not given for the unused part. ### Practical steps & tips * Always check the **fare rules** (what you paid, what kind of fare you selected) at the time of booking. Sometimes there are promotions or “risk-free” cancellation policies etc. * If there is an option for refundable fare, or to cancel without penalty up to x days before, that’s useful if your plans are uncertain. * If you have travel insurance, it might cover cancellation for certain reasons not covered by NCL’s policy. So, in summary: **yes** — Norwegian Cruise Line *can* provide full refunds — but *only in certain circumstances (especially when they cancel or if you cancel sufficiently in advance under a refundable fare). Most of the time, if you cancel too late, you’ll face cancellation fees, or even lose most or all of what you paid.