---
# System prepended metadata

title: How To Fix NordPass Not Working?
tags: ["how to fix\_nordpass not working", "fix\_nordpass not working", nordpass not working problems, nordpass not working, nordpass not working error, nordpass not working issues]

---

# How To Fix NordPass Not Working?: A Comprehensive

## For Support Please Visit: 👉 [Click Here](https://getchatsupport.live/)

In the digital age, password managers like NordPass have become essential tools for securely storing and managing countless passwords. However, even the best software can occasionally face issues, leaving users frustrated when NordPass not working as expected. Whether you are experiencing problems logging in, syncing passwords, or using autofill features, this comprehensive guide will help you diagnose and fix common NordPass not working issues quickly and effectively.

Understanding why NordPass may not be functioning correctly is the first step toward resolving the problem and regaining access to your vital password vault. Let’s dive into common issues users face, their causes, and how to fix NordPass not working on your devices.

## Why Is NordPass Not Working?

Before exploring fixes, it’s helpful to understand the potential reasons NordPass might stop working. Some of the most common causes include:

**Internet Connectivity Issues:** NordPass requires an active internet connection to sync data and verify credentials.

**Outdated Software:** Running an outdated version of NordPass can lead to compatibility or performance problems.

**Corrupted Installation:** Improper installation or corrupted files can cause the app to malfunction.

**Browser Extension Conflicts:** Conflicts with other browser extensions may interfere with NordPass’s autofill or password capture features.

**Cache and Cookies:** Accumulated cache and cookies might cause unexpected behavior.

**Incorrect Credentials:** Entering the wrong master password or login information can prevent access.

**Server Issues:** Though rare, NordPass’s servers might experience downtime or technical glitches.

**Device-Specific Problems:** Sometimes the device's OS or security settings cause **[NordPass not working](https://hackmd.io/@nordpassguide/nordpass-not-working)** correctly.

Knowing these potential culprits will help you systematically troubleshoot your specific NordPass problem.

## Step-by-Step Troubleshooting to Fix NordPass Not Working
### Check Your Internet Connection

Since NordPass relies on syncing your encrypted vault with cloud servers, a stable internet connection is critical. If NordPass is not working, start by verifying that your device is connected to the internet.

Try accessing a website or another online service to confirm connectivity. If your internet connection is unstable or weak, consider restarting your router or switching to a different network. Without reliable internet, NordPass cannot function properly.

## Restart the NordPass Application

Sometimes, simply restarting the NordPass app can resolve temporary glitches.

Close the NordPass app completely.

On mobile, make sure to swipe it away from recent apps.

Reopen NordPass and try again.

This quick step refreshes the app and clears minor hiccups that might cause NordPass not working.

## Update NordPass to the Latest Version

Running outdated software is a common cause of app malfunction. Developers regularly release updates to patch bugs and improve performance.

Check whether your NordPass app or browser extension is up to date:

On desktop or mobile, go to the app store or official site and look for updates.

For browser extensions, visit your browser’s extensions page and enable automatic updates or manually update NordPass.

Updating NordPass ensures compatibility with the latest operating systems and browsers, helping prevent issues.

## Clear Cache and Cookies (Browser Issues)

If NordPass not working is related to its browser extension, accumulated cache and cookies can interfere with its operation.

### To fix this:

Open your browser settings.

Find the privacy or history section.

Clear cache and cookies for the time range that includes when issues began.

Restart your browser and check if NordPass now functions correctly. This step often resolves autofill or login issues caused by corrupted cached data.

## Disable Conflicting Browser Extensions

NordPass browser extensions might conflict with other installed extensions, leading to malfunction.

Try disabling other extensions temporarily to identify conflicts:

Go to your browser’s extensions or add-ons settings.

Disable extensions one by one except NordPass.

After disabling each extension, test if NordPass works.

If NordPass functions correctly after disabling a particular extension, you’ve found the conflict. You can keep that extension disabled or look for alternatives.

### Reinstall NordPass

If the application files are corrupted, reinstalling NordPass can fix the problem:

Uninstall NordPass from your device completely.

### Restart your device.

Download the latest version of NordPass from an official source.

Install and set up your account again.

Reinstalling refreshes the program files and often resolves persistent bugs causing NordPass not working.

### Verify Your Login Credentials

Sometimes the problem might be as simple as an incorrect master password or login email.

Double-check that you are entering the correct email and master password. Remember that the master password is case-sensitive. If you have forgotten your master password, NordPass provides recovery options, but losing it can limit access to your vault.

Ensure you are not accidentally using autofill or password manager suggestions for your master password, as this can sometimes cause login failures.

### Check NordPass Server Status

Although rare, there can be times when NordPass servers face downtime or technical difficulties.

If you suspect this is the case, you can:

Look for official announcements from NordPass on social media or status pages.

Wait a few minutes and try logging in again.

If the servers are down, your only option is to wait until NordPass resolves the issue.

### Disable VPN or Firewall Temporarily

Sometimes, firewall rules or VPN services can block NordPass from connecting to its servers.

If you are using a VPN or firewall, try temporarily disabling them and check if NordPass starts working. If this resolves the issue, adjust the VPN or firewall settings to whitelist NordPass and allow its traffic.

### Ensure Device Compatibility and Updates

NordPass supports a range of operating systems, but if your device is running an outdated or unsupported OS version, it may cause issues.

Verify your device’s operating system is up to date. Update your system software and then test NordPass again.

## Troubleshooting Specific NordPass Features Not Working
### Autofill Not Working

Autofill is one of the most valuable features of NordPass, but it can sometimes stop working due to browser or app glitches.

Ensure the NordPass extension or app has permission to autofill passwords.

Restart your browser and check if autofill activates.

Clear cache and cookies as described earlier.

Disable conflicting browser extensions.

Update NordPass and your browser to the latest versions.

If autofill still fails, try logging out of NordPass and back in to refresh credentials.

### Password Sync Issues

If your passwords are not syncing across devices, this is often related to connectivity or account issues.

Check your internet connection on all devices.

Make sure you are logged in to the same NordPass account on each device.

Force sync manually from the app settings if available.

Update all apps and devices.

Reinstall NordPass on devices with sync problems.

### NordPass Extension Not Showing in Browser

If the NordPass browser extension is missing or not visible:

Confirm the extension is installed.

Make sure it is enabled in your browser’s extensions page.

Restart the browser.

Reinstall the extension if necessary.

### Master Password Not Accepted

If NordPass refuses your master password:

Double-check you are typing it correctly.

Verify that Caps Lock is off.

Consider if your keyboard layout has changed.

If forgotten, follow NordPass’s recovery protocol.

## Preventive Tips to Avoid NordPass Not Working Issues

After fixing NordPass not working problems, take these precautions to avoid future issues:

Keep NordPass and your browser up to date.

Use a stable and secure internet connection.

Avoid installing too many browser extensions that could conflict.

Regularly clear browser cache and cookies.

Backup your master password and recovery codes securely.

Use two-factor authentication for added security.

Monitor NordPass server status during outages.

## When to Contact NordPass Support

If you have exhausted all troubleshooting steps and NordPass not working issues persist, it’s advisable to contact NordPass customer support.

Provide them with details including:

Your device and OS version

NordPass app or extension version

Description of the issue and any error messages

Steps already taken to troubleshoot

The support team can offer specialized assistance or escalate the issue if it’s a bug.

## Conclusion

NordPass is a powerful password manager designed to make your digital life easier and more secure. However, like any software, it can sometimes face issues causing NordPass not working. Whether it’s trouble logging in, syncing, or autofilling passwords, this guide covers the most effective troubleshooting steps to resolve those problems.

From checking your internet connection to updating software and reinstalling the app, following these steps systematically can restore NordPass functionality. Taking preventive measures and knowing when to seek support ensures you enjoy a seamless and secure password management experience.
