# 1-866-203-7571 Fix 'Canon Printer Shows Offline' Issue on Mac Device
📞 **Call for Help: 1-866-203-7571**
Canon printers are known for their reliability and excellent print quality, but sometimes Mac users run into a frustrating problem: **the printer shows “Offline” even when it’s powered on and connected**. When this happens, print jobs stay stuck in the queue and nothing prints.
If your Canon printer says **Offline on your Mac**, don’t worry. This guide walks you through every possible fix—from simple checks to advanced troubleshooting—so you can get back to printing smoothly.
**Call Canon Printer Support at 1-866-203-7571**
## 🔍 What Does “Printer Offline” Mean on Mac?
When your Canon printer shows **Offline** on a Mac, it means:
• Your Mac can’t communicate with the printer
• The connection (Wi-Fi, USB, or network) is broken
• macOS thinks the printer is unavailable
• The print queue is paused or stuck
Even though the printer might be ON, macOS treats it as unreachable.
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## 🧩 Common Reasons Canon Printer Goes Offline on Mac
Understanding the cause makes fixing it easier:
✔ Weak or unstable Wi-Fi
✔ Printer not set as default
✔ Mac using the wrong printer driver
✔ Print queue stuck
✔ USB/network cable issue
✔ Printer IP address changed
✔ macOS update conflict
✔ Firewall blocking printer communication
**Call Canon Printer Support at 1-866-203-7571**
## 🛠 Step-by-Step Solutions to Fix Canon Printer Offline on Mac
Let’s go through every fix, starting with the easiest.
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### ✅ 1. Check Printer Power & Connection
Start with the basics:
• Make sure your Canon printer is ON
• Check the LCD screen for errors
• Ensure Wi-Fi light is stable
• If using USB, unplug and reconnect the cable
👉 Try printing a test page from the printer itself.
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### ✅ 2. Restart Everything
This simple step fixes many issues:
1. Turn off the printer
2. Shut down your Mac
3. Turn off your Wi-Fi router
4. Wait 60 seconds
5. Turn router ON
6. Turn printer ON
7. Turn Mac ON
Try printing again.
**Call Canon Printer Support at 1-866-203-7571**
### ✅ 3. Set Canon Printer as Default
If the wrong printer is selected, macOS may say “offline.”
1. Go to **Apple Menu → System Settings → Printers & Scanners**
2. Select your Canon printer
3. Click **Default Printer**
4. Choose your Canon model
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### ✅ 4. Remove “Use Printer Offline” Setting
1. Open **System Settings → Printers & Scanners**
2. Select your Canon printer
3. Click **Open Print Queue**
4. From the menu bar, click **Printer**
5. Uncheck **Use Printer Offline**
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### ✅ 5. Clear the Print Queue
A stuck job can block all printing.
1. Open **Printers & Scanners**
2. Select your Canon printer
3. Click **Open Print Queue**
4. Cancel all pending jobs
5. Restart the printer
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### ✅ 6. Reset the Printing System (Powerful Fix)
This clears all printer errors:
1. Go to **System Settings → Printers & Scanners**
2. Right-click inside the printer list
3. Choose **Reset Printing System**
4. Confirm reset
5. Restart your Mac
6. Add your Canon printer again
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### ✅ 7. Re-Add Canon Printer on Mac
1. Go to **Printers & Scanners**
2. Click **+ Add Printer**
3. Select your Canon printer
4. Click **Add**
If it doesn’t appear, choose **IP tab** and enter the printer’s IP address manually.
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### ✅ 8. Check Printer IP Address
If the printer’s IP changed, Mac loses connection.
1. Print Network Configuration Page from printer
2. Note IP address
3. On Mac, go to **Printers & Scanners → + → IP tab**
4. Enter the IP address
5. Protocol: AirPrint or LPD
6. Add printer
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### ✅ 9. Update or Reinstall Canon Printer Drivers
Outdated drivers cause offline issues.
1. Go to **System Settings → General → Software Update**
2. Install all updates
3. Remove Canon printer
4. Download latest Canon driver from Canon website
5. Install and re-add printer
**Call Canon Printer Support at 1-866-203-7571**
### ✅ 10. Disable macOS Firewall Temporarily
Firewall can block printer communication.
1. Go to **System Settings → Network → Firewall**
2. Turn it OFF temporarily
3. Try printing
4. If it works, add printer as allowed app
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### ✅ 11. Check Wi-Fi Network
Both devices must be on the **same network**:
• Check Mac Wi-Fi name
• Check printer Wi-Fi name
• They must match
If not, reconnect printer to correct Wi-Fi.
**Call Canon Printer Support at 1-866-203-7571**
### ✅ 12. Reset Canon Printer Network Settings
On the printer control panel:
1. Go to **Settings → Device Settings → Reset**
2. Select **LAN Settings Reset**
3. Reconnect printer to Wi-Fi
4. Re-add to Mac
**Call Canon Printer Support at 1-866-203-7571**
### ✅ 13. Use Canon IJ Network Tool
Canon provides network diagnostics:
• Download Canon IJ Network Tool
• Detect printer
• Fix connection errors
• Re-configure network settings
**Call Canon Printer Support at 1-866-203-7571**
### ✅ 14. Try Printing via USB
This checks if it’s a network issue:
1. Connect printer to Mac via USB
2. Add printer again
3. Try printing
If USB works but Wi-Fi doesn’t, it’s a network problem.
**Call Canon Printer Support at 1-866-203-7571**
## 🧠 Advanced Fixes for Persistent Offline Errors
If nothing worked:
✔ Create a new macOS user profile
✔ Try on another Mac
✔ Update printer firmware
✔ Reset router settings
✔ Check for VPN interference
**Call Canon Printer Support at 1-866-203-7571**
## ❓ Why Does My Canon Printer Keep Going Offline?
Common long-term causes:
• Weak Wi-Fi signal
• Router auto-assigns new IP
• macOS updates reset printer settings
• Sleep mode disconnects printer
• Network interference
**Call Canon Printer Support at 1-866-203-7571**
## 🔧 Prevent Canon Printer Offline Issues in Future
Follow these tips:
✔ Assign Static IP to printer
✔ Keep printer close to router
✔ Update macOS regularly
✔ Keep Canon drivers updated
✔ Avoid frequent Wi-Fi network changes
**Call Canon Printer Support at 1-866-203-7571**
## ☎ Need Expert Help?
If your Canon printer still shows **Offline on Mac**, don’t waste time struggling with it.
📞 **Call Canon Printer Support at 1-866-203-7571**
Experts can help with:
• Canon printer offline issues
• macOS printer setup
• Wireless printer connection
• Driver installation
• Error message fixes
**Call Canon Printer Support at 1-866-203-7571**
## 📝 Conclusion
The **Canon Printer Offline issue on Mac** is common—but totally fixable. Most of the time, it’s caused by a small connection or settings problem. By following the steps above, you can restore communication between your Mac and your Canon printer quickly.
If you need fast assistance, remember:
👉 **Call 1-866-203-7571 for professional Canon printer support.**
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