# 1-866-203-7571 How to Troubleshoot Brother Printer Error 32? (+ 3 Causes)
**Call Brother Printer Support: 1-866-203-7571**
Brother printers are known for reliability, but like any hardware, they can sometimes throw error codes that interrupt your workflow. One such frustrating message is **Brother Printer Error 32**. If you’re seeing this on your printer’s display or on your computer screen, don’t worry—you’re not alone, and in most cases, it can be fixed at home without professional tools.
In this in-depth guide, you’ll learn:
* What Brother Printer Error 32 means
* The **3 main causes** behind it
* Step-by-step methods to troubleshoot and fix the issue
* Preventive tips to stop Error 32 from coming back
If at any point you’d prefer expert help, you can also contact Brother printer support at **📞 1-866-203-7571** for immediate assistance.
**Call Brother Printer Support: 1-866-203-7571**
## What Is Brother Printer Error 32?
**Error 32 on a Brother printer usually indicates a paper feed or mechanical problem.** In most cases, it means your printer is having trouble picking up paper properly or moving it through the rollers. This can happen even when there’s no visible paper jam.
Depending on your model (HL, MFC, DCP, etc.), the error may appear as:
* “**Error 32**”
* “**Print Unable 32**”
* Or a blinking error light with code 32
This error stops your printer from continuing a print job until the underlying issue is resolved.
**Call Brother Printer Support: 1-866-203-7571**
## +3 Common Causes of Brother Printer Error 32
Let’s first understand **why** this error appears.
### 1. Dirty or Worn Pickup Rollers
Over time, the rubber rollers that grab paper from the tray collect dust, toner, and paper fibers. When they lose grip, the printer can’t feed paper correctly—triggering Error 32.
### 2. Paper Jam or Obstruction (Hidden Jam)
Even a tiny scrap of paper stuck inside the printer can confuse the sensors and lead to Error 32, even if you don’t see a jam in the tray.
### 3. Incorrect Paper Loading or Tray Issues
If the paper is:
* Overloaded
* Crooked
* Too thick/thin for the selected settings
…the printer may fail to feed it properly and display Error 32.
**Call Brother Printer Support: 1-866-203-7571**
## Step-by-Step: How to Troubleshoot Brother Printer Error 32
Follow these methods in order. After each step, test your printer to see if the error is gone.
**Call Brother Printer Support: 1-866-203-7571**
### Step 1: Power Reset Your Brother Printer
A simple reset can clear temporary sensor glitches.
1. Turn **off** your printer.
2. Unplug it from the power socket.
3. Wait **5 minutes**.
4. Plug it back in and turn it on.
5. Try printing a test page.
👉 If Error 32 remains, move to Step 2.
**Call Brother Printer Support: 1-866-203-7571**
### Step 2: Check for Hidden Paper Jams
Even if the tray looks clear, there may be paper stuck inside.
1. Turn off the printer and unplug it.
2. Remove the paper tray completely.
3. Open:
* Front cover
* Back cover (if your model has one)
* Toner/drum unit
4. Look inside with a flashlight.
5. Remove **any scraps of paper**, dust, or debris.
⚠️ Always pull paper **slowly and evenly** to avoid tearing it.
**Call Brother Printer Support: 1-866-203-7571**
### Step 3: Clean the Pickup Rollers
Dirty rollers are the #1 cause of Brother Error 32.
**You’ll need:**
* Lint-free cloth
* Isopropyl alcohol (70% or higher)
**Steps:**
1. Turn off and unplug the printer.
2. Remove the paper tray.
3. Locate the rubber rollers inside.
4. Dampen the cloth with alcohol.
5. Gently wipe the rollers while rotating them by hand.
6. Let them dry completely.
7. Reinstall the tray and power on the printer.
🧼 This restores grip and improves paper feeding.
**Call Brother Printer Support: 1-866-203-7571**
### Step 4: Reload the Paper Correctly
Incorrect paper loading can trigger the error.
1. Remove all paper from the tray.
2. Fan the stack to prevent sticking.
3. Place paper back neatly:
* Don’t overfill
* Keep edges aligned
4. Adjust the paper guides snugly against the stack.
5. Make sure the paper type matches your printer settings.
✔ Try using **standard A4 / Letter paper (70–90 GSM)** for best results.
**Call Brother Printer Support: 1-866-203-7571**
### Step 5: Check Printer Settings on Your Computer
Sometimes the driver settings don’t match what’s physically in the tray.
**On Windows:**
1. Go to **Control Panel → Devices and Printers**.
2. Right-click your Brother printer → **Printing Preferences**.
3. Confirm:
* Paper size
* Paper type
* Tray selection
**On Mac:**
1. Go to **System Settings → Printers & Scanners**.
2. Select your Brother printer.
3. Verify the paper settings before printing.
Mismatch = feed error = Error 32.
**Call Brother Printer Support: 1-866-203-7571**
### Step 6: Update or Reinstall Printer Drivers
Corrupt drivers can cause false errors.
1. Uninstall your Brother printer from the system.
2. Restart your computer.
3. Download the latest driver from Brother’s official support site.
4. Install it fresh.
5. Reconnect your printer and test again.
**Call Brother Printer Support: 1-866-203-7571**
### Step 7: Inspect the Drum and Toner Assembly
Improper seating of drum/toner can block paper movement.
1. Open the front cover.
2. Remove the toner + drum unit.
3. Separate toner from drum.
4. Reassemble them properly.
5. Reinsert the unit firmly into the printer.
**Call Brother Printer Support: 1-866-203-7571**
### Step 8: Factory Reset the Printer (If Needed)
⚠️ This will erase custom settings.
1. Turn off the printer.
2. Hold **Menu** (or Go/Start on some models).
3. Power on the printer while holding the button.
4. Select **Factory Reset** or **Initial Setup** from the menu.
5. Confirm reset.
Then reconnect and test.
**Call Brother Printer Support: 1-866-203-7571**
## When to Call for Professional Help
If you’ve tried all the above and Error 32 still shows up, the problem may be:
* Worn-out rollers
* Faulty paper feed sensor
* Internal hardware issue
In that case, it’s best to contact trained technicians.
📞 **Call Brother Printer Support: 1-866-203-7571**
They can guide you through advanced diagnostics or arrange service.
## Tips to Prevent Brother Printer Error 32 in the Future
✔ Use good-quality paper
✔ Don’t overfill the tray
✔ Clean rollers every 2–3 months
✔ Store paper in a dry place
✔ Keep the printer dust-free
✔ Power off properly instead of unplugging abruptly
Regular maintenance = fewer errors.
**Call Brother Printer Support: 1-866-203-7571**
## FAQs About Brother Printer Error 32
### Q1. Is Error 32 serious?
Not usually. It’s most often related to paper feed issues and can be fixed with cleaning and reloading.
### Q2. Can I keep printing with Error 32?
No. The printer will block printing until the issue is resolved.
### Q3. Does Error 32 mean I need a new printer?
No. In most cases, it’s a minor mechanical or settings issue.
### Q4. How long does it take to fix Error 32?
Usually **10–30 minutes** with basic troubleshooting.
**Call Brother Printer Support: 1-866-203-7571**
## Conclusion
Brother Printer Error 32 may look alarming, but it’s typically caused by simple paper-feed problems like dirty rollers, hidden jams, or incorrect paper loading. With the step-by-step methods above, you can fix it yourself and get back to printing quickly.
If you ever get stuck or want expert help, don’t hesitate to call:
📞 **1-866-203-7571**
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