# 1-866-203-7571 Brother Printer Keeps Going Offline? Here’s How to Fix It!
**Brother Printer Support at 1-866-203-7571**
If your Brother printer keeps showing **“Offline”** right when you need to print something important, you’re not alone. This is one of the most common issues Brother printer users face—on Windows, macOS, and even mobile devices. The good news? In most cases, the problem is easy to fix once you understand what’s causing it.
In this in-depth guide, we’ll explain **why Brother printers go offline** and walk you through **step-by-step solutions** to get your printer back online and working smoothly again.
If you want immediate help, you can also call **Brother Printer Support at 1-866-203-7571** for expert assistance.
**Brother Printer Support at 1-866-203-7571**
## 🔍 Why Does My Brother Printer Keep Going Offline?
Before jumping into fixes, it helps to understand what “offline” really means.
When your computer says the printer is offline, it usually means:
* Your device can’t communicate with the printer.
* The printer is connected to a different network.
* The printer is paused or set as “Use Printer Offline.”
* The wrong driver or port is selected.
Common causes include:
✔ Wi-Fi connection problems
✔ Outdated or corrupted printer drivers
✔ Wrong printer settings in Windows/macOS
✔ IP address changes on your network
✔ USB or network cable issues
Now let’s fix it.
**Brother Printer Support at 1-866-203-7571**
## 🛠️ Solution 1: Restart Everything (Yes, Really)
This may sound simple, but it works more often than you’d think.
1. Turn off your **Brother printer**.
2. Shut down your **computer/laptop**.
3. Power off your **Wi-Fi router/modem**.
4. Wait 2–3 minutes.
5. Turn on the router → printer → computer (in that order).
Once everything reconnects, check if your printer is online.
**Brother Printer Support at 1-866-203-7571**
## 🖥️ Solution 2: Set Your Brother Printer as the Default Printer
Sometimes your system is trying to print to the wrong printer.
### On Windows:
1. Press **Windows + R**, type `control printers`, press Enter.
2. Right-click your Brother printer.
3. Click **Set as Default Printer**.
### On macOS:
1. Go to **System Settings → Printers & Scanners**.
2. Select your Brother printer.
3. Make sure it’s set as the default.
**Brother Printer Support at 1-866-203-7571**
## ⛔ Solution 3: Disable “Use Printer Offline” Mode
Your printer might be stuck in offline mode.
### Windows:
1. Go to **Control Panel → Devices and Printers**.
2. Right-click your Brother printer → **See what’s printing**.
3. Click **Printer** in the top menu.
4. Uncheck **Use Printer Offline**.
**Brother Printer Support at 1-866-203-7571**
## 🌐 Solution 4: Check Wi-Fi or Network Connection
If your Brother printer is wireless:
✔ Make sure the printer and your computer are on the **same Wi-Fi network**.
✔ Print a **Network Configuration Report** from the printer’s menu.
✔ Compare the IP address with your router’s network.
If they don’t match, reconnect the printer to Wi-Fi:
* Use the printer’s control panel
* Or run Brother’s setup utility on your computer
**Brother Printer Support at 1-866-203-7571**
## 🔄 Solution 5: Update or Reinstall Brother Printer Drivers
Outdated drivers are a major reason printers go offline.
### Steps:
1. Visit Brother’s official support site.
2. Search your **printer model**.
3. Download the latest drivers for your OS.
4. Uninstall the old driver first.
5. Restart your computer.
6. Install the new driver.
**Brother Printer Support at 1-866-203-7571**
## 🔌 Solution 6: Check USB or Ethernet Cables
If you’re using a wired connection:
✔ Make sure the USB/Ethernet cable is securely plugged in.
✔ Try a different USB port.
✔ Replace the cable if it’s damaged.
**Brother Printer Support at 1-866-203-7571**
## 🧩 Solution 7: Match the Printer’s IP Address
When your router restarts, it may change the printer’s IP address.
### Fix it on Windows:
1. Go to **Devices and Printers**.
2. Right-click Brother printer → **Printer Properties**.
3. Click **Ports** tab.
4. Make sure the selected port IP matches your printer’s current IP.
**Brother Printer Support at 1-866-203-7571**
## 🧪 Solution 8: Clear the Print Queue
A stuck job can cause offline status.
1. Open **Devices and Printers**.
2. Right-click Brother printer → **See what’s printing**.
3. Cancel all documents.
4. Restart the Print Spooler service.
**Brother Printer Support at 1-866-203-7571**
## 🔐 Solution 9: Check Firewall & Antivirus Settings
Security software may block printer communication.
✔ Temporarily disable firewall/antivirus
✔ Try printing
✔ If it works, add your printer/IP as an exception
**Brother Printer Support at 1-866-203-7571**
## 🖨️ Solution 10: Re-Add the Brother Printer
If nothing else works:
### On Windows:
1. Go to **Settings → Bluetooth & Devices → Printers & Scanners**.
2. Remove your Brother printer.
3. Restart your PC.
4. Click **Add Printer** and reinstall it.
### On macOS:
1. Go to **Printers & Scanners**.
2. Remove the printer.
3. Restart Mac.
4. Add the printer again.
**Brother Printer Support at 1-866-203-7571**
## 📱 Brother Printer Offline on Mobile Devices
If your phone/tablet can’t find the printer:
✔ Make sure your phone and printer are on the same Wi-Fi
✔ Restart the Brother iPrint&Scan app
✔ Reinstall the app if needed
**Brother Printer Support at 1-866-203-7571**
## 💡 Prevent Your Brother Printer from Going Offline Again
Here’s how to avoid the problem in the future:
✔ Keep printer firmware updated
✔ Use a static IP for your printer
✔ Avoid frequent router resets
✔ Don’t change Wi-Fi passwords without updating the printer
✔ Restart your devices weekly
**Brother Printer Support at 1-866-203-7571**
## 📞 Still Offline? Call Brother Printer Support: 1-866-203-7571
If your Brother printer keeps going offline and none of these fixes worked, professional help can save you time and frustration.
👉 **Call 1-866-203-7571** for expert Brother printer troubleshooting and support.
**Brother Printer Support at 1-866-203-7571**
## 🏁 Conclusion
A Brother printer going offline is annoying—but almost always fixable. Whether it’s a Wi-Fi issue, driver problem, wrong settings, or IP conflict, the steps above cover all major causes.
Try them in order, and your printer should be back online in no time.
If you want fast, hands-on help, don’t hesitate to call **1-866-203-7571** and get your Brother printer working again today.
**Brother Printer Support at 1-866-203-7571**
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