# 1-866-203-7571 How to Fix Brother Printer is Offline Issue? [Top 7 Methods]
**Call Brother Printer Support: 1-866-203-7571**
Seeing your **Brother printer showing “Offline”** when you’re trying to print can be incredibly frustrating—especially when you’re in a hurry. Whether you’re using **Windows or macOS**, the offline status usually means your computer can’t communicate with the printer properly.
The good news?
👉 In most cases, this problem can be fixed in just a few minutes with the right steps.
In this guide, you’ll learn:
• Why your Brother printer goes offline
• How to bring it back online
• 7 proven methods that work for most Brother models
• Extra tips to prevent it from happening again
If you need instant help at any time, you can call **📞 1-866-203-7571** for Brother printer support.
**Call Brother Printer Support: 1-866-203-7571**
## Why Does a Brother Printer Show Offline?
Before fixing it, it helps to understand the **common causes**:
✔ Printer is turned off or in sleep mode
✔ USB/Wi-Fi connection issue
✔ Wrong printer set as default
✔ Windows/Mac using “Use Printer Offline” mode
✔ Outdated or corrupted printer driver
✔ Network IP address changed
✔ Spooler service stopped
Now let’s fix it step by step.
**Call Brother Printer Support: 1-866-203-7571**
## ✅ Method 1: Check Printer Power & Connection
This is the most basic—and most overlooked—fix.
### Step 1: Restart Everything
1. Turn off your **Brother printer**
2. Shut down your **computer**
3. Unplug your **router & modem**
4. Wait 60 seconds
5. Turn everything back on
### Step 2: Check Cables / Wi-Fi
**For USB Printers**
• Try a different USB port
• Replace the USB cable if it looks damaged
**For Wireless Printers**
• Make sure printer and computer are on the **same Wi-Fi network**
• Print a **Network Configuration Page** from the printer to verify the IP
If your printer still shows offline → Move to Method 2.
**Call Brother Printer Support: 1-866-203-7571**
## ✅ Method 2: Set Brother Printer as Default
Sometimes Windows/Mac is trying to print to the wrong device.
### On Windows 10/11:
1. Press **Windows + R**
2. Type: `control printers`
3. Press Enter
4. Right-click your Brother printer
5. Click **Set as default printer**
You should see a green checkmark ✔
### On Mac:
1. Click **Apple Menu → System Settings**
2. Go to **Printers & Scanners**
3. Select your Brother printer
4. Set **Default Printer → Your Brother Model**
Test print now.
**Call Brother Printer Support: 1-866-203-7571**
## ✅ Method 3: Disable “Use Printer Offline” Mode
This is the #1 reason Brother printers get stuck offline.
### On Windows:
1. Open **Control Panel**
2. Go to **Devices and Printers**
3. Right-click your Brother printer
4. Click **See what’s printing**
5. Click **Printer** in the top menu
6. ❌ Uncheck **Use Printer Offline**
7. ❌ Uncheck **Pause Printing**
Now try printing again.
**Call Brother Printer Support: 1-866-203-7571**
## ✅ Method 4: Restart Print Spooler Service
The Print Spooler handles all print jobs. If it’s stuck, your printer will show offline.
### Steps (Windows):
1. Press **Windows + R**
2. Type: `services.msc`
3. Scroll down to **Print Spooler**
4. Right-click → **Restart**
If it’s not running:
• Click **Start**
• Set Startup Type → **Automatic**
Restart your PC and test.
**Call Brother Printer Support: 1-866-203-7571**
## ✅ Method 5: Update or Reinstall Brother Printer Driver
Outdated or corrupted drivers = offline errors.
### Option A: Update Driver
1. Press **Windows + X → Device Manager**
2. Expand **Printers**
3. Right-click Brother printer → **Update Driver**
4. Choose **Search automatically**
### Option B: Reinstall Driver (Best Fix)
1. Go to **Control Panel → Devices and Printers**
2. Remove your Brother printer
3. Download the latest driver from Brother’s website
4. Install it again
5. Restart PC
Need help finding the right driver?
📞 Call **1-866-203-7571**
## ✅ Method 6: Assign a Static IP Address (Wireless Fix)
If your printer IP changes, Windows loses track of it → Offline error.
### Steps:
1. Print **Network Configuration Page**
2. Note the printer IP
3. Open **Control Panel → Devices & Printers**
4. Right-click printer → **Printer Properties**
5. Go to **Ports Tab**
6. Click **Configure Port**
7. Enter the IP from the config page
8. Save
For best results, set a **static IP in your router**.
**Call Brother Printer Support: 1-866-203-7571**
## ✅ Method 7: Reset Brother Printer Network Settings
If nothing works, reset network & reconnect.
### On Most Brother Models:
1. Press **Menu**
2. Go to **Network → Network Reset**
3. Select **Yes**
Then reconnect Wi-Fi:
1. Go to **Network → WLAN Setup Wizard**
2. Choose your Wi-Fi
3. Enter password
4. Install printer again on PC
**Call Brother Printer Support: 1-866-203-7571**
## Extra Fixes (If Still Offline)
✔ Disable VPN temporarily
✔ Turn off antivirus firewall briefly
✔ Try another PC to test printer
✔ Update Windows/macOS
✔ Remove duplicate printer copies
**Call Brother Printer Support: 1-866-203-7571**
## Prevent Brother Printer from Going Offline Again
✔ Always keep drivers updated
✔ Use static IP for wireless printers
✔ Don’t unplug printer while printing
✔ Avoid using “Use Printer Offline” mode
✔ Restart printer once a week
**Call Brother Printer Support: 1-866-203-7571**
## Frequently Asked Questions
### ❓ Why does my Brother printer keep going offline?
Usually due to:
• Network drops
• Driver issues
• Windows using Offline mode
• IP address changes
**Call Brother Printer Support: 1-866-203-7571**
### ❓ How do I bring my Brother printer back online?
Follow these steps:
✔ Restart printer
✔ Set as default
✔ Disable “Use Printer Offline”
✔ Restart spooler
✔ Update drivers
**Call Brother Printer Support: 1-866-203-7571**
### ❓ Does reinstalling the printer fix offline issue?
Yes—most of the time. It clears bad ports, old drivers, and connection errors.
**Call Brother Printer Support: 1-866-203-7571**
## Conclusion
The **Brother Printer Offline** issue is common—but easy to fix once you know the right steps. By following these **Top 7 Methods**, you can restore your printer connection in minutes.
If you’re still stuck or want a technician to walk you through it:
📞 **Call Brother Printer Support: 1-866-203-7571**
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