# 1-866-203-7571 Fix the ‘HP Officejet 5255 Not Printing’ Issue

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The HP OfficeJet 5255 is a popular all-in-one inkjet printer known for wireless printing, scanning, copying, and faxing. But like any printer, it can sometimes stop working and refuse to print. If you’re seeing the dreaded **“HP OfficeJet 5255 not printing”** issue, don’t worry—most causes are easy to fix with the right steps.

This guide walks you through **every possible reason** your HP OfficeJet 5255 won’t print and provides **step-by-step solutions** for Windows and Mac users.

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## 1. Common Reasons Why HP OfficeJet 5255 Is Not Printing

Before jumping into fixes, it’s helpful to understand the root causes:

• Printer is offline
• Print queue is stuck
• Driver is outdated or corrupt
• Ink cartridges are empty or clogged
• Wireless connection is unstable
• Wrong printer selected
• Firewall blocking printer communication
• Firmware is outdated
• Spooler service is stopped
• Paper jam or hardware error

Let’s solve them one by one.

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## 2. Check Basic Printer Status

### Step 1: Restart Everything

This clears temporary glitches.

1. Turn off your HP OfficeJet 5255
2. Unplug the power cable
3. Shut down your computer
4. Restart your Wi-Fi router
5. Wait 2 minutes
6. Plug the printer back in
7. Turn everything back on

Try printing again.

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## 3. Set HP OfficeJet 5255 as Default Printer

### On Windows

1. Press **Windows + R** → Type `control printers` → Enter
2. Right-click **HP OfficeJet 5255**
3. Select **Set as Default Printer**

### On Mac

1. Go to **System Settings → Printers & Scanners**
2. Select **HP OfficeJet 5255**
3. Right-click → **Set Default Printer**

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## 4. Clear Stuck Print Queue

### Windows

1. Open **Devices and Printers**
2. Double-click HP OfficeJet 5255
3. Click **Open as Administrator**
4. Cancel all documents
5. Restart printer

### Mac

1. Go to **System Settings → Printers & Scanners**
2. Select HP OfficeJet 5255
3. Click **Open Print Queue**
4. Cancel all jobs
5. Restart printer

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## 5. Fix “Printer Offline” Error

### Windows Fix

1. Open **Devices and Printers**
2. Right-click HP OfficeJet 5255 → **See what’s printing**
3. Click **Printer** menu
4. Uncheck:
• Use Printer Offline
• Pause Printing

### Mac Fix

1. Go to **System Settings → Printers & Scanners**
2. Select HP OfficeJet 5255
3. Click **Resume Printer**

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## 6. Check Ink Cartridges

Low or empty cartridges can stop printing completely.

### Steps

1. Open the printer cover
2. Remove both cartridges
3. Clean copper contacts with lint-free cloth
4. Reinsert cartridges firmly
5. Close cover

Check ink levels via HP Smart app.

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## 7. Run HP Print & Scan Doctor (Windows Only)

1. Download **HP Print & Scan Doctor**
2. Install and run it
3. Select **HP OfficeJet 5255**
4. Click **Fix Printing**

This tool automatically fixes:
• Driver errors
• Spooler problems
• Connectivity issues

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## 8. Update or Reinstall HP OfficeJet 5255 Driver

### Windows

1. Press **Windows + X → Device Manager**
2. Expand **Printers**
3. Right-click HP OfficeJet 5255 → **Uninstall Device**
4. Restart computer
5. Download fresh driver from HP
6. Install again

### Mac

1. Go to **System Settings → Printers & Scanners**
2. Remove HP OfficeJet 5255
3. Restart Mac
4. Add printer again

**Call HP Printer Support at 1-866-203-7571**

## 9. Restart Print Spooler Service (Windows)

1. Press **Windows + R** → Type `services.msc`
2. Find **Print Spooler**
3. Right-click → **Restart**
4. Set Startup Type → **Automatic**

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## 10. Check Wireless Connection

HP OfficeJet 5255 must be on the **same Wi-Fi network** as your computer.

### Steps

1. On printer screen → **Settings → Network → Wireless Setup Wizard**
2. Select your Wi-Fi network
3. Enter password
4. Confirm connection

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## 11. Disable Firewall Temporarily

Sometimes firewall blocks printing.

1. Temporarily turn off firewall/antivirus
2. Try printing
3. If it works, add printer as an exception

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## 12. Perform Printer Reset

### Semi-Full Reset

1. Turn printer ON
2. Unplug power cable from printer
3. Unplug from wall
4. Wait 60 seconds
5. Plug back in
6. Turn printer ON

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## 13. Update HP OfficeJet 5255 Firmware

1. Open **HP Smart App**
2. Click **Printer Settings → Advanced → Firmware Update**
3. Install updates

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## 14. Fix Paper Jam or Hardware Error

1. Open rear access door
2. Remove jammed paper
3. Check rollers
4. Close doors securely

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## 15. Troubleshoot via HP Smart App

1. Open HP Smart
2. Select printer
3. Click **Tools → Diagnose & Fix**

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## 16. Check USB / Wireless Ports

If using USB:

• Try another cable
• Use different USB port

If wireless:

• Reconnect printer to Wi-Fi
• Restart router

**Call HP Printer Support at 1-866-203-7571**

## 17. Use Windows Troubleshooter

1. Go to **Settings → System → Troubleshoot → Other troubleshooters**
2. Run **Printer Troubleshooter**

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## 18. Remove and Re-Add Printer

### Windows

1. Devices & Printers → Remove HP OfficeJet 5255
2. Restart PC
3. Add printer again

### Mac

1. Printers & Scanners → Remove printer
2. Restart Mac
3. Add printer again

**Call HP Printer Support at 1-866-203-7571**

## 19. When to Call Support

If none of the above works, your printer may have:

• Logic board failure
• Printhead failure
• Internal sensor issue

📞 **Call HP Printer Support at 1-866-203-7571** for:

✔️ Live troubleshooting
✔️ Driver installation help
✔️ Wireless setup
✔️ Error code fixes
✔️ Ink & hardware support

**Call HP Printer Support at 1-866-203-7571**

## 20. Prevent Future HP OfficeJet 5255 Printing Issues

✔ Keep firmware updated
✔ Use genuine HP ink
✔ Clean printheads monthly
✔ Keep Wi-Fi stable
✔ Don’t overload print queue

**Call HP Printer Support at 1-866-203-7571**

## Conclusion

The **HP OfficeJet 5255 not printing issue** can be frustrating—but it’s almost always fixable with the right steps. From clearing the queue to reinstalling drivers and fixing Wi-Fi, this guide covers **every proven solution**.

If you want fast, expert assistance:

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