# 1-866-203-7571 How to Fix Brother Printer Paper Jam Error? [Full Guide]
**Call Brother Printer Support: 1-866-203-7571**
Paper jam errors are one of the most common — and frustrating — issues Brother printer users face. Whether you’re working from home, managing an office, or printing school documents, a paper jam can bring everything to a halt.
The good news? Most Brother printer paper jam errors are easy to fix once you know **where to look** and **what to do**.
This complete guide will walk you through:
* Why paper jams happen
* Where paper gets stuck
* Step-by-step fixes for all Brother printer models
* How to prevent future jams
Let’s get started.
**Call Brother Printer Support: 1-866-203-7571**
## 🔎 What Is a Brother Printer Paper Jam Error?
A **paper jam error** occurs when a sheet of paper becomes stuck inside your printer and prevents normal printing. Brother printers are smart enough to detect this and will show messages like:
* “Paper Jam”
* “Jam Inside”
* “Jam Rear”
* “Jam Tray”
* “Paper Stuck”
Even if no paper is visible, the printer may still think a jam exists due to tiny torn pieces or sensor issues.
**Call Brother Printer Support: 1-866-203-7571**
## 🧠 Common Causes of Paper Jams in Brother Printers
Understanding the cause helps prevent future problems. Here are the most common reasons:
1. **Using wrinkled, damp, or low-quality paper**
2. **Overloading the paper tray**
3. **Misaligned paper**
4. **Foreign objects inside the printer**
5. **Torn paper stuck on rollers**
6. **Dirty or worn rollers**
7. **Incorrect paper type selected in settings**
**Call Brother Printer Support: 1-866-203-7571**
## 🛠 Before You Start: Safety First
✔ Turn off the printer
✔ Unplug it from power
✔ Let it cool if it was just printing
✔ Use both hands gently—never force paper out
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## 🧭 Step-by-Step: How to Fix Brother Printer Paper Jam Error
### 🔹 Method 1: Check the Front Paper Tray
1. Pull out the **paper tray**
2. Remove all paper
3. Fan the stack and reload it neatly
4. Make sure paper is:
* Flat
* Dry
* Aligned under the paper guides
5. Reinsert the tray properly
💡 Tip: Never fill paper above the max line.
**Call Brother Printer Support: 1-866-203-7571**
### 🔹 Method 2: Open the Front Cover
1. Open the **front cover**
2. Remove the toner/drum unit
3. Look inside with a flashlight
4. Gently remove any stuck paper
5. Reinstall the toner/drum unit and close the cover
⚠ If paper is torn, remove **every tiny piece**.
**Call Brother Printer Support: 1-866-203-7571**
### 🔹 Method 3: Check the Rear Access Panel
1. Go to the back of your printer
2. Open the **rear cover**
3. Look for stuck paper near the fuser
4. Pull the paper **slowly and straight**
🛑 Never pull paper upward at an angle—it can damage rollers.
**Call Brother Printer Support: 1-866-203-7571**
### 🔹 Method 4: Inspect the Output Tray Area
Sometimes paper jams just before exiting.
1. Check the **output tray**
2. Remove any stuck sheets
3. Clear curled or half-printed pages
**Call Brother Printer Support: 1-866-203-7571**
### 🔹 Method 5: Look Under the Printer
1. Turn the printer gently on its side
2. Inspect underneath
3. Remove hidden paper pieces
**Call Brother Printer Support: 1-866-203-7571**
### 🔹 Method 6: Clean the Rollers
Dirty rollers can cause repeated jams.
1. Use a lint-free cloth
2. Lightly dampen with water
3. Gently wipe visible rollers
4. Let them dry completely
**Call Brother Printer Support: 1-866-203-7571**
### 🔹 Method 7: Reset the Printer
1. Turn the printer OFF
2. Unplug for 2–3 minutes
3. Plug back in and power ON
This clears false jam errors.
**Call Brother Printer Support: 1-866-203-7571**
## 🖥 Fix Brother Printer Paper Jam Error on Windows & Mac
### On Windows:
1. Go to **Control Panel → Devices and Printers**
2. Right-click your Brother printer → *See what’s printing*
3. Cancel all documents
4. Restart the printer
### On Mac:
1. Go to **System Settings → Printers & Scanners**
2. Select your Brother printer
3. Open the print queue
4. Clear all jobs
**Call Brother Printer Support: 1-866-203-7571**
## 🔄 What If the Paper Jam Error Won’t Clear?
Try these advanced steps:
✔ Reinstall printer drivers
✔ Update firmware
✔ Check for worn rollers
✔ Reset printer to factory defaults
📞 Or call Brother Printer Support at **1-866-203-7571** for expert assistance.
## 🧩 Model-Specific Jam Locations
| Brother Model Type | Common Jam Areas |
| ------------------ | ---------------------- |
| HL Series | Rear cover, toner area |
| MFC Series | ADF, output tray |
| DCP Series | Front cover, tray |
**Call Brother Printer Support: 1-866-203-7571**
## 🚫 What NOT to Do
❌ Don’t yank paper aggressively
❌ Don’t use sharp objects
❌ Don’t use wet paper
❌ Don’t ignore tiny torn pieces
**Call Brother Printer Support: 1-866-203-7571**
## 🛡 How to Prevent Brother Printer Paper Jams
Here’s how to avoid jams permanently:
✔ Store paper in a dry place
✔ Use only recommended paper types
✔ Load paper properly
✔ Clean rollers monthly
✔ Avoid overfilling trays
✔ Keep printer free of dust
**Call Brother Printer Support: 1-866-203-7571**
## 📌 Frequently Asked Questions (FAQs)
### ❓ Why does my Brother printer keep jamming?
Usually due to bad paper, dirty rollers, or incorrect loading.
### ❓ Can a paper jam damage my printer?
If handled roughly—yes. Always remove paper gently.
### ❓ What if no paper is visible but the error stays?
There’s likely a torn piece inside or a sensor issue.
📞 Call **1-866-203-7571** for live troubleshooting.
**Call Brother Printer Support: 1-866-203-7571**
## 🏁 Conclusion
A Brother printer paper jam error may look serious—but most of the time, it’s a simple fix. By checking the paper path carefully and following the steps above, you can get back to printing in minutes.
If the problem keeps coming back or your printer won’t clear the error, professional help is just a call away.
👉 **Call Brother Printer Support: 1-866-203-7571**
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