# 1-866-203-7571 Fix 98.00.00 Error HP Printer
**HP Printer Support at 1-866-203-7571**
HP printers are widely used in offices and homes because of their reliability and performance. However, like any advanced device, HP printers can sometimes show errors that interrupt printing. One of the most confusing and frustrating issues is the **HP Printer Error 98.00.00**.
This error usually appears on HP LaserJet and Enterprise printers and is related to firmware or internal communication problems. If you’ve encountered this error, don’t panic—this guide will walk you through what the error means, why it happens, and how to fix it step by step.
If you need immediate expert help, contact **HP Printer Support at 1-866-203-7571**.
## What Is HP Printer Error 98.00.00?
The **98.00.00 error** is a firmware-related error that occurs when the printer encounters a problem while processing print data or loading firmware instructions. In simple terms, your HP printer’s internal software gets stuck or corrupted, preventing it from functioning normally.
This error can occur on models like:
* HP LaserJet Enterprise series
* HP Color LaserJet Pro
* HP OfficeJet Enterprise printers
It often appears as:
> **98.00.00 Error – Turn Off Then On**
Even after restarting, the error may come back. That’s why deeper troubleshooting is needed.
**HP Printer Support at 1-866-203-7571**
## Common Causes of HP Error 98.00.00
Understanding the root cause helps fix the issue faster. Here are the most common reasons:
### 1. Corrupt Print Job
A damaged or incompatible print file can freeze the printer firmware.
### 2. Outdated or Corrupt Firmware
Old firmware versions may contain bugs that cause the 98.00.00 error.
### 3. Faulty Accessories
USB devices, memory cards, or external drives connected to the printer can trigger this error.
### 4. Network Communication Problems
If your printer is networked, data transfer errors can interrupt firmware operations.
### 5. Hardware Memory Issues
Defective DIMM memory or internal storage can cause firmware failures.
**HP Printer Support at 1-866-203-7571**
## Quick Checks Before Deep Troubleshooting
Before moving into advanced fixes, do these quick steps:
1. Cancel all print jobs from your computer.
2. Power off the printer.
3. Unplug the power cable from the wall.
4. Wait at least **60 seconds**.
5. Plug the power back in and turn the printer on.
If the error returns, continue with the solutions below.
**HP Printer Support at 1-866-203-7571**
## Solution 1: Remove All External Devices
External accessories often interfere with firmware loading.
### Steps:
1. Turn off your HP printer.
2. Disconnect:
* USB cables
* Ethernet cable
* Memory cards
* External hard drives
3. Turn the printer back on with **nothing connected**.
4. If the printer boots normally, reconnect cables one at a time.
➡️ If the error appears after connecting a device, that device or cable is likely the cause.
**HP Printer Support at 1-866-203-7571**
## Solution 2: Clear the Print Queue
A corrupt print job can lock up your printer firmware.
### On Windows:
1. Press **Windows + R**, type `services.msc`, and press Enter.
2. Find **Print Spooler**.
3. Right-click → Stop.
4. Go to:
```
C:\Windows\System32\spool\PRINTERS
```
5. Delete all files in that folder.
6. Go back to Services and restart **Print Spooler**.
### On Mac:
1. Open **System Settings → Printers & Scanners**.
2. Select your HP printer.
3. Click **Open Print Queue**.
4. Cancel all print jobs.
Restart the printer and try again.
**HP Printer Support at 1-866-203-7571**
## Solution 3: Update HP Printer Firmware
Outdated firmware is the #1 cause of the 98.00.00 error.
### Steps:
1. Visit HP’s official website.
2. Search for your printer model.
3. Download the latest firmware update.
4. Install it using HP’s Firmware Update Utility.
⚠️ Do NOT turn off the printer while updating firmware.
If you’re unsure, call **1-866-203-7571** for guided firmware updates.
**HP Printer Support at 1-866-203-7571**
## Solution 4: Reinstall Printer Drivers
Corrupt drivers can send bad data to the printer.
### On Windows:
1. Open **Control Panel → Devices and Printers**.
2. Right-click your HP printer → Remove Device.
3. Restart your PC.
4. Download the latest drivers from HP’s website.
5. Reinstall the printer.
### On Mac:
1. Open **System Settings → Printers & Scanners**.
2. Remove your HP printer.
3. Restart your Mac.
4. Add the printer again using **+ Add Printer**.
**HP Printer Support at 1-866-203-7571**
## Solution 5: Check Printer Memory (DIMM Modules)
Some HP printers use memory modules. Faulty memory can cause firmware crashes.
### Steps:
1. Power off the printer.
2. Unplug it completely.
3. Open the back panel.
4. Remove any extra memory DIMM modules.
5. Turn the printer on with only factory memory installed.
If the printer works, the removed DIMM is defective.
**HP Printer Support at 1-866-203-7571**
## Solution 6: Reset the Printer to Factory Defaults
Resetting clears firmware glitches and corrupted settings.
### Steps (general method):
1. Turn off the printer.
2. Turn it on and immediately press **Cancel + Right Arrow** together.
3. Navigate to **Administration → Factory Reset**.
4. Select **Reset**.
⚠️ This will erase saved settings like network configuration.
**HP Printer Support at 1-866-203-7571**
## Solution 7: Print from a Different Computer
This helps isolate whether the problem is with your system or the printer.
* Try printing from another PC or Mac.
* If it works, your original computer is sending corrupt data.
**HP Printer Support at 1-866-203-7571**
## Solution 8: Use HP Web Jetadmin (For Enterprise Models)
For office environments:
1. Install **HP Web Jetadmin**.
2. Locate your printer.
3. Push firmware updates centrally.
4. Clear stuck jobs and reboot the device remotely.
**HP Printer Support at 1-866-203-7571**
## Solution 9: Check Network and IP Settings
Network miscommunication can interrupt firmware processes.
1. Print a **Network Configuration Page**.
2. Check IP address and status.
3. Ensure the printer has a valid IP from your router.
4. Reassign the IP if needed.
**HP Printer Support at 1-866-203-7571**
## Solution 10: Contact HP Printer Support
If none of the above fixes work, the problem may be:
* Corrupt firmware chip
* Internal memory failure
* Logic board defect
📞 Call **1-866-203-7571** for professional HP printer troubleshooting and repair guidance.
## How to Prevent HP Error 98.00.00 in the Future
Follow these tips to avoid this error again:
✔ Keep firmware updated
✔ Use official HP drivers
✔ Avoid unplugging the printer during updates
✔ Don’t overload the printer with massive jobs
✔ Use quality USB/network cables
✔ Regularly restart your printer
**HP Printer Support at 1-866-203-7571**
## FAQs About HP Printer Error 98.00.00
### Q1: Is HP Error 98.00.00 a hardware failure?
Not always. It’s usually firmware-related, but it can be caused by faulty memory or logic board issues.
### Q2: Can I fix Error 98.00.00 myself?
Yes, in most cases. Firmware updates and clearing print jobs solve it.
### Q3: Does resetting the printer delete everything?
Yes, factory reset clears all custom settings.
### Q4: Should I update firmware regularly?
Absolutely. Firmware updates fix bugs and improve performance.
**HP Printer Support at 1-866-203-7571**
## Conclusion
The **HP Printer Error 98.00.00** is annoying, but it’s fixable in most cases with proper troubleshooting. Whether it’s a corrupted print job, outdated firmware, or memory issue, following the steps above will get your printer back online.
If you want fast, expert help without the hassle, don’t hesitate to call:
📞 **HP Printer Support: 1-866-203-7571**
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