# 1-866-203-7571 Fix Epson ET 3850 Not Printing Issue | Printer Tales
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The Epson EcoTank ET-3850 is a reliable, all-in-one wireless printer known for its low-cost ink system and solid performance. However, like any printer, it can sometimes stop printing due to software glitches, connection issues, driver errors, or hardware problems. If your **Epson ET-3850 is not printing**, don’t worry—this guide from **Printer Tales** will walk you through all the proven fixes step by step.
If you need instant expert help, you can also call **Printer Tales Support at 1-866-203-7571** for fast assistance.
## Why Is My Epson ET-3850 Not Printing?
Before jumping into solutions, it helps to understand the common causes behind this issue:
✔ Printer is offline
✔ Outdated or corrupted drivers
✔ Wi-Fi connection problems
✔ Ink system airlock or clogged nozzles
✔ Print queue stuck
✔ Incorrect default printer settings
✔ Paper jams or sensor errors
✔ Firmware problems
Let’s fix them one by one.
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## Step 1: Check Printer Status (Online / Offline)
Often the ET-3850 shows “Offline” even when it’s turned on.
### On Windows:
1. Open **Control Panel**
2. Go to **Devices and Printers**
3. Right-click **Epson ET-3850**
4. Click **See what’s printing**
5. From the menu, uncheck **Use Printer Offline**
### On Mac:
1. Open **System Settings > Printers & Scanners**
2. Select **Epson ET-3850**
3. Make sure it’s not paused or showing offline
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## Step 2: Restart Everything
Power cycling clears temporary glitches.
1. Turn off the printer
2. Unplug it from power
3. Shut down your computer
4. Restart your router
5. After 2 minutes, power everything back on
6. Try printing again
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## Step 3: Check Wi-Fi Connection
Your ET-3850 must be on the **same network** as your computer.
✔ Make sure Wi-Fi light is solid
✔ Avoid guest networks
✔ Reconnect printer to Wi-Fi if needed
### Reconnect Epson ET-3850 to Wi-Fi:
1. Press **Home** on printer panel
2. Go to **Wi-Fi Setup Wizard**
3. Choose your network
4. Enter password
5. Confirm connection
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## Step 4: Clear Print Queue
Stuck print jobs stop new documents.
### On Windows:
1. Open **Devices and Printers**
2. Double-click **Epson ET-3850**
3. Cancel all print jobs
### On Mac:
1. Open **Printers & Scanners**
2. Select ET-3850
3. Click **Open Print Queue**
4. Delete all jobs
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## Step 5: Set Epson ET-3850 as Default Printer
### Windows:
1. Go to **Settings > Printers & Scanners**
2. Select Epson ET-3850
3. Click **Set as default**
### Mac:
1. Go to **Printers & Scanners**
2. Set **Default Printer → Epson ET-3850**
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## Step 6: Check Ink Levels & Refill Correctly
The EcoTank system needs proper airflow.
✔ Refill ink only when low
✔ Do not overfill
✔ Keep ink caps closed
✔ Run ink charge if printer was empty for long time
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## Step 7: Run Nozzle Check & Head Cleaning
Clogged nozzles are a major cause.
### From Printer Panel:
1. Press **Home**
2. Go to **Maintenance**
3. Select **Nozzle Check**
4. Print pattern
5. If lines are missing → run **Head Cleaning**
Repeat up to 2–3 times if needed.
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## Step 8: Update or Reinstall Printer Drivers
Outdated drivers = no printing.
### On Windows:
1. Go to Epson official site
2. Download ET-3850 drivers
3. Install and restart PC
### On Mac:
1. Remove printer from system
2. Re-add using updated Epson software
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## Step 9: Check Paper & Sensors
✔ Use correct paper size
✔ No curled, torn, or damp paper
✔ No foreign objects inside tray
✔ Check rear paper path
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## Step 10: Disable VPN / Firewall Temporarily
Sometimes security tools block printer communication.
✔ Turn off VPN
✔ Disable firewall temporarily
✔ Test print
✔ Re-enable after confirming
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## Step 11: Update Printer Firmware
Old firmware can cause bugs.
✔ Use Epson Utility Software
✔ Or update directly from printer menu
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## Step 12: Factory Reset the Printer
If nothing works:
1. Go to **Settings > Restore Default Settings**
2. Choose **All Settings**
3. Restart printer
4. Reconnect to Wi-Fi
5. Reinstall drivers
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## Advanced Fixes for Epson ET-3850 Not Printing
### ✔ Check Spooler Service (Windows)
1. Press **Win + R**
2. Type: `services.msc`
3. Restart **Print Spooler**
### ✔ Try USB Connection
Test with USB to isolate Wi-Fi issues.
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## Common Error Messages & Fixes
| Error Message | Fix |
| ------------------ | -------------------- |
| Printer Offline | Set online + restart |
| Driver Unavailable | Reinstall drivers |
| Paper Jam | Clear sensors |
| Ink System Failure | Refill & reset |
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## When to Call Printer Tales Support
If your Epson ET-3850 still won’t print after all steps, it may need:
✔ Advanced software repair
✔ Driver configuration
✔ Network troubleshooting
✔ Firmware re-installation
📞 **Call Printer Tales at 1-866-203-7571**
Our experts can fix your printer remotely in minutes.
**Call Printer Tales at 1-866-203-7571**
## Tips to Prevent Epson ET-3850 Printing Problems
✔ Print at least once a week
✔ Keep firmware updated
✔ Use genuine Epson ink
✔ Don’t turn off power during printing
✔ Clean printhead monthly
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## Conclusion
The **Epson ET-3850 not printing issue** is usually caused by connection, driver, or ink system problems. With the steps above, you can resolve most issues yourself. If you want faster, hassle-free help, reach out to **Printer Tales at 1-866-203-7571** and get your printer running like new again.
**Call Printer Tales at 1-866-203-7571**
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