# 1-866-203-7571 Fix 'Canon Printer Shows Offline' Issue on Windows Device
**Canon Printer Support at 1-866-203-7571**
Few things are more frustrating than needing to print an important document only to see your **Canon printer status stuck on “Offline”** in Windows. Your printer might be turned on, connected, and ready—yet Windows insists it’s offline.
This issue can occur on **Windows 10, Windows 11, and older versions**, and it affects both **USB and wireless Canon printers** such as:
* Canon PIXMA series
* Canon imageCLASS series
* Canon MAXIFY printers
In this guide, you’ll learn:
✔ Why Canon printers go offline
✔ How to fix it step by step
✔ Advanced troubleshooting methods
✔ Prevention tips so it doesn’t happen again
**Canon Printer Support at 1-866-203-7571**
## Why Does a Canon Printer Show Offline?
Before fixing the problem, it helps to understand the causes:
1. **Loose or faulty USB/Wi-Fi connection**
2. **Printer set to “Use Printer Offline” in Windows**
3. **Incorrect printer port**
4. **Outdated or corrupt Canon printer drivers**
5. **Windows Print Spooler service stopped**
6. **Network IP address changes**
7. **Firewall or antivirus blocking communication**
8. **Router or Wi-Fi issues**
9. **Windows updates interfering with printer services**
Let’s go step by step and fix each one.
**Canon Printer Support at 1-866-203-7571**
## Step 1: Basic Checks (Start Here)
Before making any technical changes, try these simple fixes:
🔹 Make sure the printer is **powered ON**
🔹 Check that there are **no error lights** blinking
🔹 Ensure the printer is **connected to the same Wi-Fi network** as your PC
🔹 Restart:
* Your **Canon printer**
* Your **Windows computer**
* Your **Wi-Fi router**
After restarting, check again:
👉 Go to **Control Panel > Devices and Printers**
👉 Right-click your Canon printer → See if it still shows *Offline*
If yes, continue below.
**Canon Printer Support at 1-866-203-7571**
## Step 2: Disable “Use Printer Offline” Mode
Windows sometimes puts printers into offline mode automatically.
1. Press **Windows + R**
2. Type: `control printers` → Press Enter
3. Right-click your **Canon printer**
4. Click **See what’s printing**
5. In the top menu, click **Printer**
6. Uncheck:
✔ *Use Printer Offline*
✔ *Pause Printing*
Close the window and try printing again.
**Canon Printer Support at 1-866-203-7571**
## Step 3: Set Canon Printer as Default
If Windows sends jobs to another printer, your Canon device may appear offline.
1. Open **Control Panel**
2. Go to **Devices and Printers**
3. Right-click your Canon printer
4. Click **Set as Default Printer**
You should now see a green checkmark on it.
**Canon Printer Support at 1-866-203-7571**
## Step 4: Check Printer Port Settings
An incorrect port can make Windows think your printer is unreachable.
1. Go to **Devices and Printers**
2. Right-click Canon printer → **Printer Properties**
3. Click the **Ports** tab
4. Make sure the correct port is selected:
* For USB: **USB001 / DOT4**
* For Wireless: **Standard TCP/IP Port**
If the wrong port is checked, change it and click **Apply**.
**Canon Printer Support at 1-866-203-7571**
## Step 5: Restart Windows Print Spooler Service
The Print Spooler manages print jobs. If it stops, printers go offline.
1. Press **Windows + R**
2. Type: `services.msc` → Press Enter
3. Scroll to **Print Spooler**
4. Right-click → **Restart**
If it’s not running:
👉 Right-click → **Start**
Then try printing again.
**Canon Printer Support at 1-866-203-7571**
## Step 6: Update or Reinstall Canon Printer Drivers
Corrupt drivers are a major reason for offline issues.
### Option A: Update Driver Automatically
1. Right-click **Start Menu**
2. Click **Device Manager**
3. Expand **Print Queues**
4. Right-click your Canon printer → **Update Driver**
5. Choose **Search automatically**
### Option B: Reinstall Canon Drivers Manually
1. Go to **Devices and Printers**
2. Right-click Canon printer → **Remove device**
3. Restart your PC
4. Download the **latest Canon driver** from Canon’s official website
5. Install and reconnect your printer
**Canon Printer Support at 1-866-203-7571**
## Step 7: Check Network & IP Address (For Wireless Printers)
Sometimes your router assigns a new IP address to your printer, but Windows still looks for the old one.
### Fix by Creating a New Port
1. Go to **Devices and Printers**
2. Right-click Canon → **Printer Properties**
3. Click **Ports** tab → **Add Port**
4. Select **Standard TCP/IP Port**
5. Enter your printer’s **current IP address**
To find the IP:
✔ Print a **Network Configuration Page** from the printer menu
Apply settings and test.
**Canon Printer Support at 1-866-203-7571**
## Step 8: Disable Firewall/Antivirus Temporarily
Your security software might block printer communication.
1. Temporarily disable:
* Windows Defender Firewall
* Third-party antivirus
2. Try printing
3. If it works:
👉 Add your printer as an **exception** in firewall settings
**Canon Printer Support at 1-866-203-7571**
## Step 9: Run Windows Printer Troubleshooter
Windows has a built-in tool to fix printer issues.
1. Go to **Settings > System > Troubleshoot > Other troubleshooters**
2. Click **Printer**
3. Select **Run**
Follow on-screen instructions.
**Canon Printer Support at 1-866-203-7571**
## Step 10: Remove & Re-Add Canon Printer
If nothing works, reset the printer setup:
1. Open **Devices and Printers**
2. Remove your Canon printer
3. Restart PC
4. Click **Add a Printer**
5. Reinstall the printer fresh
**Canon Printer Support at 1-866-203-7571**
## Advanced Fixes
### ✔ Reset Canon Printer Network Settings
On the printer control panel:
👉 Go to **Settings > Device Settings > Reset > LAN Settings**
Then reconnect to Wi-Fi using Canon setup software.
**Canon Printer Support at 1-866-203-7571**
## How to Prevent Canon Printer Going Offline Again
✔ Keep printer and PC on the **same Wi-Fi network**
✔ Don’t use power-saving mode on router for printer IP
✔ Update Windows and Canon drivers regularly
✔ Avoid changing router settings often
✔ Assign a **static IP address** to your printer
**Canon Printer Support at 1-866-203-7571**
## When to Call Canon Printer Support
If you’ve tried everything and your Canon printer still shows offline, it may be due to:
* Internal firmware issues
* Network hardware problems
* Corrupt Windows system files
📞 Call **Canon Printer Support at 1-866-203-7571** for expert help.
## Conclusion
The **“Canon Printer Shows Offline” issue on Windows devices** is common—but almost always fixable with the right steps. From checking connections to restarting services and reinstalling drivers, these methods cover every major cause.
If you follow this guide carefully, your Canon printer should be back **online and printing smoothly** in no time. 🖨️✨
**Canon Printer Support at 1-866-203-7571**
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