---
# System prepended metadata

title: Merge tags

---

# Merge tags

<table class="table table-striped">
                        <tbody>
                            <tr><td><b>Order Email</b></td><td></td></tr>
                            <tr><td>*|fname|*</td><td>Customer First Name</td></tr>
                            <tr><td>*|lname|*</td><td>Last Name</td></tr>
                            <tr><td>*|mobile|*</td><td>Mobile</td></tr>
                            <tr><td>*|country_code|*</td><td>Country Code</td></tr>
                            <tr><td>*|email|*</td><td>Email</td></tr>
                            <tr><td>*|order_no|*</td><td>Order Number</td></tr>
                            <tr><td>*|created_on|*</td><td>Created On</td></tr>
                            <tr><td>*|total|*</td><td>Total</td></tr>
                            <tr><td>*|points|*</td><td>Points Used</td></tr>
                            <tr><td>*|earned_points|*</td><td>Points Earned</td></tr>
                            <tr><td>*|savings|*</td><td>Total Discount</td></tr>
                            <tr><td>*|[shipping/billing]_street_1|*</td><td>S/B Address Street 1</td></tr>
                            <tr><td>*|[shipping/billing]_street_2|*</td><td>S/B Address Street 2</td></tr>
                            <tr><td>*|[shipping/billing]_city|*</td><td>S/B Address City</td></tr>
                            <tr><td>*|[shipping/billing]_state|*</td><td>S/B Address State</td></tr>
                            <tr><td>*|[shipping/billing]_country|*</td><td>S/B Address Countrty</td></tr>
                            <tr><td>*|[shipping/billing]_zip|*</td><td>S/B Address ZIP</td></tr>
                            <tr><td>*|created_on|*</td><td>Order Date</td></tr>
                            <tr><td>*|total|*</td><td>Order Total</td></tr>
                            <tr><td>*|payment_id|*</td><td>Payment ID</td></tr>
                            <tr><td>*|payment_process_id|*</td><td>Payment Process ID</td></tr>
                            <tr><td>*|payment_method|*</td><td>Payment Method</td></tr>
                            <tr><td><b>Support Ticket Email</b></td><td></td></tr>
                            <tr><td>*|lower|title|*</td><td>Title</td></tr>
                            <tr><td>*|description|*</td><td>Description</td></tr>
                            <tr><td>*|status|*</td><td>Stattus</td></tr>
                            <tr><td>*|created_on|*</td><td>Created On</td></tr>
                            <tr><td>*|ticket_id|*</td><td>Ticket ID</td></tr>
                            <tr><td>*|customer_first_name|*</td><td>C First Name</td></tr>
                            <tr><td>*|customer_last_name|*</td><td>C Last Name</td></tr>
                            <tr><td>*|assigned_to_first_name|*</td><td>Executive FN</td></tr>
                            <tr><td>*|assigned_to_last_name|*</td><td>Executive LN</td></tr>
                        </tbody>
                    </table>