---
# System prepended metadata

title: Offers issues

---

# Offers issues

#### 1. Discounts are not showing in rail, but showing on the product page

**Possible cause**: 
Offer is curated and cached before OfferJobs::SellingPriceJob completes. 
**Fix**: Clear caches after jobs are completed.
**Status**: Testing

#### 2. Discounts are not showing on products with variants

**Cause**: Current algo for display_mrp and display_variant does not implement this feature.
**Fix**: Implement feature
**Status**: In progress

#### 3. Discounts are not applied to some products

**Cause**: Incorrect check was applied; products with no selling price were being ignored.
**Fix**: 
**Status**: Done

#### 4. Detail page is not opening for some offers

**Possible cause**:
List associated with offer is regenerated - either because of automatic activation, changes in offer, etc, and hence the slug changes. The old slug continues to be cached in the ListItem and List.
**Fix**: Clear caches after list generation job is completed. 
**Status**: Testing

#### 5. Sort by discount on the detail page and the rail in 'offer-banner-with-rail' display

**Cause**: Not implemented
**Fix**: Implement feature
**Status**: In progress

#### 6. Gender has to be added to export and show page

**Cause**: Not implemented
**Fix**: Implement feature
**Status**: Done

#### 7. Discount % is not accurate

**Cause**: Discount was being rounded up in the code in foxy-api. `1.000000000001.ceil` would lead to `2`. Have changed to `.round` instead. 
**Fix**: Correct algo in foxy-api
**Status**: Done

#### 8. Some offers are not showing in the store page

**Cause**: `display_order` was missing in the CMS. Reason unknown.
**Fix**: `display_order` was added manually.
**Status**: Done

#### 9. Discount was not applied to any products in an offer. 

**Cause**: 
**Fix**: 
**Status**: Investigation
**Example**: Enn - Flat 15% Off, Makeup Revolution - Flat 15%, The Mom's Co - Flat 10%

#### 10. Only 10 discounts are not showing on the offers page

**Cause**:
**Fix**:
**Status**:Investigation

#### 11. Discount communication is different from actual discount refelcting

** Cause**:
**Fix**:
**Status**: Investigation
**Example**: Plum - Flat 15% but discount reflecting is 10%

#### 12. Cache Issue in Flat discounts

**Cause**:
**Fix**:
**Status**:
**Example**: (A)Tjori - Flat 30% but reflecting 25% discount on few products (Case-1: Discount on product rail showing 25% and when clicked, discount showing on product page is 30%. Case-2: 25% discount reflecting in both product rail & product page. Case-3: No discount reflecting), (B)Kaya - Upto 30% Off : Discount on product rail is showing 15% Off (actual discount should reflect 30%) and once clicked, its showing 30% Off on product page.(C)Khadi - Flat 20% Off: Discount of 15% showing in product rail in few SKUs, when clicked 20% discount reflects on product page.

#### 13. Discount appearing on product page but not on rail

**Cause**:
**Fix**:
**Status**:
**Example**: It's Skin - Upto 20% Off, discount of 10% is not reflect on product rail but once clicked it appears on product page.