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# System prepended metadata

title: LMD Provider Questions

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# LMD Provider Questions

![](https://i.imgur.com/g9HZo0R.png)

### Our Business Scenario:
**What we have:**
- we have multiple hubs, and we have a Main hub.
- We have merchants(Requesters)
- And these merchants  have thier clients all over the countries in Egypt (Clients)
- We Act as a courrier in the middle between the Merchant and thier Clients.

**The Business Process**
- Shipments are picked up from the merchant and **must** arrive first at our main hub
- Once shipments arrive at our hub, it gets routed to either other hubs or the clients themselves. 
- We also support returning and exchanging requests.

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### Our Questions:

#### General Questions
- How can we best utilize the platform to our needs, how many tasks (and what are each one's type) are needed for each case of the following **while minimizing costs**?
    - First Scenario:
        - Pickup from Merchant > Dropoff at Main Hub
        - Pickip from Main Hub > Dropoff at Client
    - Second Scenario
        - Pickup from Merchant > Dropoff at Main Hub
        - Pickup from Main Hub > Dropoff at Secondary Hub
        - Pickup from Secondary Hub > Dropoff at Client
    - Third Scenario (Return / Exchange)
        - Pickup from Merchant > Dropoff at Main Hub
        - Pickup from Main Hub > Dropoff at Client **THEN** Pickup from Client (the returned shipment)
        - Dropoff at Main Hub
        - Pickup at Main Hub > Dropoff at Merchant
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- How many tasks should be created in order to fullfill each of the above scenarios, and how would the task be created? How many pickups / dropoffs?
- How would this be done through the API?
- If the task contains 5 pickups and 1 delivery, is it considerd as one task in Route optimization or 6 tasks? (0.12 per task)
- How does grouping multiple stops into a single task affect route optimization?
- What are the differences between Pickup and Delivery tasks?
#### UI Questions
- Create a new task is for a whole shipment (From pickup to delivery) or Pickups and delivery not related to each other 
- How Agent wallet works 
- Parcel can be edited after creation? and why i can't edit it however i can edit the consigment? 
#### Api Questions
- Creating Multiple tasks at once, how is the cost calculated?
- How to create multi pickup single delivery (or multi delivery single pickup) through API?
- How to create a parcel from the API?
- How to Optimize route through the API?
