# **Solving QuickBooks Error 15103 | When Installing the Latest Update**

QuickBooks is a popular accounting software that helps businesses of all sizes manage their finances. However, like any software, QuickBooks is prone to errors and glitches that can affect its functionality. One such error is **QuickBooks Error 15103**, which occurs when users try to update their QuickBooks software. In this article, we'll explore the causes of [QuickBooks error 15103](https://dataservicesolutions.com/blog/resolve-quickbooks-error-15103-unable-to-update-quickbooks-desktop/), its symptoms, and the steps you can take to resolve it.

# Causes of QuickBooks Desktop Pro Error 15103

QuickBooks Desktop Pro Error 15103 can occur due to several reasons. Some of the most common causes of this error are:

**Incorrect installation:** If QuickBooks is not installed correctly, it can cause error 15103.

**Antivirus or firewall settings:** Antivirus or firewall settings can sometimes interfere with QuickBooks' ability to update, leading to QuickBooks error Code 15103.

**Damaged or corrupt files:** If the files required for QuickBooks to update are damaged or corrupt, it can cause error 15103.

# Symptoms of QuickBooks Desktop Error 15103

QuickBooks Desktop Error 15103 can manifest in several ways. Some of the most common symptoms of this error are:

[QuickBooks freezes or crashes](https://dataservicesolutions.com/blog/resolve-quickbooks-crashing-when-opening/) when you try to update the software.

You receive an error message that says ***"Error message 15103: The update program cannot update QuickBooks because of a file that is missing or corrupted."***

You are unable to update your QuickBooks software to the latest version.

# Steps to resolve QuickBooks Error 15103

Here are some steps you can take to resolve QuickBooks error 15103:

**Step 1: Restart your computer**

Sometimes, restarting your computer can resolve QuickBooks error 15103. To do this, save any open files and close all programs, then restart your computer and try to update QuickBooks again.

**Step 2: Verify your QuickBooks subscription**

If your QuickBooks subscription has expired, you won't be able to update your software. To verify your QuickBooks subscription, follow these steps:

* Open QuickBooks and go to the Help menu.
* Select Manage My Licence and then click on Change My Licence Number.
* Enter your new licence number and click on Next.
* Follow the on-screen instructions to complete the verification process.

**Step 3: Check your antivirus or firewall settings**

Antivirus or firewall settings can sometimes interfere with QuickBooks' ability to update. To resolve this, you need to make sure that QuickBooks is added to your antivirus or firewall's exception list. To do this, follow these steps:

* Open your antivirus or firewall program.
* Add QuickBooks to the exception list.
* Save the changes and restart QuickBooks.

**Step 4: Rename the download folders**

If the files required for QuickBooks to update are damaged or corrupt, it can cause QuickBooks error message 15103. To resolve this, you need to rename the download folders. To do this, follow these steps:

* Press the Windows key + R on your keyboard.
* Type in "C:\ProgramData\Intuit\QuickBooks 20XX\Components" (replace 20XX with your version of QuickBooks) and press Enter.
* Rename the following folders:
a. DownloadQBxx (where xx represents your version of QuickBooks)
b. Payroll
c. Online Banking
d. QBWebConnector
* Try to update QuickBooks again.

**Conclusion**

**QuickBooks Error 15103** can be frustrating, but it is not a serious issue and can be resolved by following the steps outlined in this article. If you are still unable to resolve the issue, you may need to contact QuickBooks customer support for further assistance. Remember to always keep your QuickBooks software updated to avoid encountering errors and glitches. You can call us at **[phone]** and get assistance from our team of experts to fix the issue.

## **Read Also Other Related Issues Here:**

[Quickbooks Maintenance Release Error 15215](https://dataservicesolutions.com/blog/quickbooks-maintenance-release-error-15215/)
[QuickBooks Error Code 15106](https://dataservicesolutions.com/blog/how-to-fix-quickbooks-error-code-15106-damaged-update-program/)
[Quickbooks Error 15276
](https://dataservicesolutions.com/blog/want-to-fix-quickbooks-error-15276-payroll-update-error/)[Quickbooks Error 15102](https://dataservicesolutions.com/blog/quickbooks-error-15102/)
[Quickbooks Error 15240](https://dataservicesolutions.com/blog/advanced-troubleshooting-methods-quickbooks-error-15240/)